Help Wizard

Step 1




Hello! I'm having trouble trying to connect at my family plan. I open the link,  follow the steps and it keeps saying that my street name is wrong - which is really strange because I know I write in the right form. What should I do? 

2 Replies

Hola! Mi familiar el cual vive conmigo, no puede unirse a mi plan porque dice que hay un problema y la dirección es la misma en los dos. Necesito una respuesta

Hey @Nietoyesica,


Thanks for the post.


Hope you don't mind us replying in English.


Can you tell us what error message they're seeing? This will help us give you better advise.


Keep us posted.

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts