Prepaid subscription with price change

[WayneTrain]

Premium Family

Austira

We have a prepaid Family subscription and Spotify send an email that we have to accept the new price of € 16,99.

It is prepaid till 2023 and no prolongation. So do we have to accept this and what happens to the end-date of our subscription.

[Maxim]

Hey @WayneTrain ,

Thanks for coming to the Community.

In this case, it's best to reach out to Support as they are able to take a look backstage 🙂 

https://www.spotify.com/about-us/contact/

Hope this helps!