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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountrySingaporeDeviceMobile phone iphone or android phonesOperating System(iOS 10, Android) My Question or IssueI have subscribed to Family Premium, all my family members except my daughter is not able to access this account as she curren...
Help, please! I signed up to family premium today. We have 3 echos and two iPhones. I had the impression I could play music on all devices however if I play music on one then try music on another device the first device cuts off. What do I need to do...
HelloI think I entered a wrong postal code. It has a 57 in it but I think I typed 75. Can I check it somehow if not edit or ask one of the staff to edit it for me?
Plan: PremiumCountry:Canada My Question or Issuei upgraded to Spotify premium family, but when I send the invite to my family members to join the plan, it does not send. The addresses are correct. Nothing in junk mail. Seems to be a common issue peop...
I've been added to a Family account by my father, but when I click on the link he sent me on my email, I insert my address (which is the same as my dad's) and it says that I cannot be part of the Family. The same thing is happening to my sister.
Okay, so I was in a family plan and there was a month that we forgot to pay the fee. We all got kicked out but my sister followed the steps and created a new family plan. Everyone except me can join. It's so strange. All it says is "You're unable to ...
My Question or IssueI currently have a student subscription but want to upgrade to the Spotify family plan for me, my mum and dad. If I did this would I be able to claim the free google home mini?
Tengo un problema con el plan familiar, mi novia y yo vivimos juntos pero por alguna razon su cuenta no puede ser agregada nuevamente al plan familiar. DeviceOne plus 5 y Iphone 7
PlanPremium FamilyCountryAustralia DeviceN/AOperating SystemN/A My Question or IssueThere are 5 in my family with 4 of them students (university, tafe and high school) - is there any discount for them available under family? Also one of them only sta...
I subscriped to spotify family 1 month ago. But today it says unable to process payment and all family's invitations are gone while my credit balnce is actually more than enough for the payment. I understand that sometimes it's hard to process the pa...
PlanPremium for FamilyCountryUkDeviceSamsung A5Operating SystemWindows 10 My Question or IssueA band I'm following releases a new song today and it's not in my Release Radar playlist. Is this an ongoing issue? Do Spotify techies know about this? Than...
Just wondering if anyone knows if with the family premium account you can play music on more than one device? For example me and my brother have a family account - but two seperate profiles - so can i play my music at the same time as him playing his...
FamilyPremiumUKSamsung Hey all.Have shared my family membership with another member of the family. I set it all up for her but her SPotify account is still showing as basic. Have closed the app etc but it is still in FREE mode. This was a week ago An...
Hi, I use Premium Family plan for a couple of months. (Istanbul, Turkey)I tried to invite my wife (we live in the same house but she's Bulgarian, I am Turk) to the family plan but Spotify refuses everytime she tries to subscribe. The problem is that ...
PlanFree/PremiumCountry: Canada Device(iPad mini, iPhone X, Macbook Pro late 2012Operating System(iOS 10, OSMac) My Question or IssueI have some local files that I put on a shared playlist with my daughter. She can't see them in the playlist. Is this...
We have a Spotify premium family account with 4 users. 2 of us are in some way connected, which means that we cant listen to music at the same time... If I listen to spotify it´s no problem, but when he starts to listen my music stops.Does someone ha...
I recently (end of November) signed up for Spotify Premium Family during the Google Home mini promotion. Unfortunately, the home mini was sent to the wrong address (an old address on my Google account which I was not aware was still there). I have be...
Hi All,My son currently has Spotify Premium and I am thinking of getting Premium for Family. My son has built up several playlists that he does not want to lose. If I take out Premium for Family and then invite him to join, will he lose his playlists...
I upgraded to a premium family plan because I want my children to have their own Spotify accounts on their iPads. I sent invites to each of my children at their email addresses, and I downloaded the Spotify app to each of their ipads. However, I cann...
We received emails that says "we couldn't confirm your address" or something like that. Everyone in our familiy plan resides at the same address but our premium is cancelled. Email invites doesn't work.