Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium Family My Question or IssueI noticed that none of my songs are included in the family mix. I checked with them and my stuff isn't on their playlists either. Any advice? I'd like to see my stuff in the playlists too.
Hello, Premium for Family members! We’ve outlined some of your most common questions answered, and you can find them below. You can also check out these links if you have questions about invites and payments on the account: How to invite or remove Fa...
meahtenoha
Hi - I have a premium account with 12 months prepaid - my account next renews in November 2019. But I'd like to join a family account with my partner; is that possible? How will that work with the months I've already paid?
I recently purchased the Family premium due to the google home mini deal. I received confimartion that my google home mini was reserved. When I click the link to obtain the google home mini, the google store still wants to charge me for the device. I...
Boa tarde, já é meu terceiro contato.Recebi o convite do plano familiar, entretanto não consigo conectar. Eu recebi um email onde foi informado de que isso seria pelo fato do endereço, mas eu moro no mesmo lugar do administrador da conta.
PlanPremiumCountryCanada My Question or IssueI'm having an issue because Fido and Spotify are no longer partners and my Spotify account is linked to my Fido acocunt. Now, I want to updagrade to Spotify Family premium and I'm stuck because Spotify tel...
I got an email stating that my google mini is awaiting for me. The email gave me a link that sent me to the google site to purchase the google mini for $49. It doesn’t even include the taxes. I never got a promo code for the “free” google mini. I sen...
Hello how are you? I wanted to subscribe to the family plan, but it is very weird that all members of the family have to live in the same direction. Why is this? Do you plan to improve it at some point?
Hi i would like to have the familly plan and i live in canada but i drive commercial vehicle from canada to united state and i would like to know if family plan us still a good option from me knowing that my familly will be in canada while i would tr...
PlanFamily PremiumCountry UK/Czech Republic My Question or Issue If I work in the Czech Republic during the week and the rest of my family live at my main address in the UK, can they use the premium family?
PlanFree/PremiumCountry Device Operating System My Question or Issue I have 2 premium paid accounts, my wifes account and my own. We want to combine the accounts into a family account. Is this possible and how?
PlanPremiumCountryUSA DeviceOperating System My Question or Issue How can I remove a Hulu account from my subscription?
uma das contas vinculadas ao meu plano familia foi removida por conta de suspeita de não morarmos juntos. ok.acredito que quando criei a primeira conta morava na casa anterior e a nova conta ta na casa nova. sem problemas.a questão é que quando eu vo...
Hi, Since yesterday, i can't pay my Family Premium account. Apparently, my VISA card doesn't work, but i don't think that's the problem.Maybe because we did'nt live under the same roof, but it's not explain proprely. Can you help me. Thanks
PlanSpotify FamilyCountry PhilippinesDeviceMate 20 ProOperating SystemAndroid 9 My Question or Issue I am sending invite to my sister and brother but they cannot accept it and upon trying to enter information the account it tries to join tell its my ...
Uno de los miembros de mi familia, incluido en mi cuenta premium familiar fue eliminado luego de meses de estar haciendo uso del servicio. Cuando lo quiero volver a incluir, da error, que no pudo ser incluido correctamente.
PlanPremium for FamilyCountryNew Zealand DeviceTried on various devicesOperating SystemTried on various OS and browsers My Question or Issue The first family member I sent an invite to received it and accepted and works fine. But every invite since s...
PlanPremiumCountryBrazilDeviceSansung j5,Operating SystemWindows 10 My Question or IssueI have family premium for more than a year. Today around 7 am, i used my account normally, however this afternoon, around 16.30, after the new update, in either m...
PlanPremium FamilyCountry Czech RepublicMy Question or IssueDear Spotify, I had Premium family for about a year and recently it dropped, I renewed it but all my family member were dropped. When I tried to get them back, it says that the premium code ...
I am considering signing up for the Spotify Premium Family plan. Aside from the $14.99 monthly fee, is there any sort of commitment before getting the free google home mini? For example, can it be cancelled after one month? Or does the device not shi...
Having signed up for a family plan yesterday I hoped to receive an email with a link to order a google home mini, but am still yet to receive it. I tried visiting https://www.spotify.com/us/googlehome/redeem/ but get the message: "It looks like you'v...
Hi,I received an email asking to confirm the dependents of my account, and I did this.However, today my two dependents have been excluded from my plan, and I can not get them back. They are the bills of my wife and daughter (we all live at the same a...