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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Im currently in premium duo and my sister had invited me multiple times for family plan, we’ve confirmed that we inserted the correct address but it keep showing that there is a problem and pls do try again later, how do I solve this?
I had premium on my samsung A31, phone has water damage now, i have a Honor x6 device now and cannot link my premium membership on this new device
I have a premium plan & accidently used an email address used on other device on my new iphone & now its logging in under that user. How do I stop spotify from automatically connecting to that account & reinstall spotify with another email account?
My dad was the Family Plan Manager but cancelled it and i became the Family plan manager, i invited 3 family members but every time my dad opens the app a popup with the only option to downgrade is on the screen, we press that and it removes him from...
Hello, i have a premium family plan but when i download songs and turn off wifi, my downloaded songs grey out and cannot be played. I don't know how to solve this issue, i have redownloaded the app, all the songs, completed a clean reinstall, cleared...
I paid family premium on 5 Dec and all the accounts have been suspended today.
1 mês grátis me foi prometido, mas já chegou a minha dívida.
my subscription plan for family plan is not working. i paid for it twice and it just taking my money without giving me what i paid for.
The suggested method of clicking 'unlink' is not working. I think it is because I got the original Nest Mini through Spotify a few years a go, so my Spotify account is locked in, but it not it is not letting me add any other accounts from my Family a...
When I was done listening song featuring Connor Price, a modal showed me advertising of his merch. This is not okay. I don't pay for a premium account to get a different form of advertising. Premium = 0 advertising
I type exactly the same address as the account manager but it says that I'm a different country.
PlanPremium FamilyCountryItaly My Question or IssueHello,Yesterday I join Spotify Premium Family for the first time. I live in Italy so I put our home Italian address. Since my son lives in the UK, he pay for it using his British card.Even if we put ...
I have changed my homeadress but how do i change my other members adresses? I have loged on to their accounts but cant Find ny placer to change the adres. Do they get notified by email? Have searched but cant Find any answers.PlanFree/PremiumCountry ...
I pay for a premium family account. I am listed as a member but not the manager. There is someone else on the account (no name, just an account ID) who is listed as the manager. How do I wrestle control of being the house manager so I can actually us...
PlanFreeCountryUSADeviceiPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy sister invited me to her spotify duo plan, but the Spotify Duo plan won’t let me join it. When i tried to join it, i was told i can o...
PlanFree/PremiumCountryGermany Operating System(iOS 16) My Question or IssueHello, when I buy my premium abo today an months will last till the 26. January. Is that right? Or start an abo everytime at the first of the months? Thank you!
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Planfamily PremiumCountrygermany DeviceiPhones Operating Systemios My Question or IssueFamily stopped working properly. If one account listens to music, the other account stops and vice versa. We’re definitely signed in with our own separate accounts...
family premium plan is not working, it says the payment failed but i’m the only one in my house who is having issues. i’ve restarted the app and reinstalled it a few times but the problem continues. i don’t know what to do
I bought a family plan.I can share it with 2 of my household members but can not with 1, it says his address is incorrect although the other 2 members used the same address.We tried logging in on our smartphones and on our laptops while triple checki...