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Get help verifying your Premium for Family.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
75794 Views
63 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
92486 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
74894 Views
42 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
206820 Views
266 replies
35 likes
My wife is admin on the family premium.Her invite was to my google account (february 2019).My iphone is logged in (gmail and password) and shows premium.When using windows downloaded app and logging in via google auth (which seems to be only option),...
My wife is admin on the family premium. Her invite was to my google account (february 2019). My iphone is logged in (gmail and password) and shows premium. When using windows downloaded app and l...
Spotify Legend
375 Views
2 replies
0 likes
My Question or IssueWhen will i be able to link my kids spotify account with alexa?
My Question or Issue When will i be able to link my kids spotify account with alexa?
Spotify Legend
320 Views
1 replies
1 likes
Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????
Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????
Moderator
392 Views
1 replies
0 likes
Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez
Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez
Moderator
744 Views
1 replies
0 likes
Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?
Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?
Moderator
340 Views
1 replies
0 likes
Music just stopped working. Can't fix
Music just stopped working. Can't fix
Spotify Legend
280 Views
1 replies
0 likes
Hi to you all, I have a premium family membership and unfortunately one of the members passed away recently.I have sent from his account the favorite songs playlist to mine, so I can enjoy it also. However, I would like to remove his account so I can...
Hi to you all, I have a premium family membership and unfortunately one of the members passed away recently. I have sent from his account the favorite songs playlist to mine, so I can e...
Spotify Star
360 Views
1 replies
0 likes
I invited my boyfriend but it says he's in another country but he's not?
I invited my boyfriend but it says he's in another country but he's not?
Spotify Star
857 Views
1 replies
0 likes
My Question or IssueI want to convert my daughters and my plans (separate) into a duo premium plan. If I do this, will she lose her playlists?
My Question or Issue I want to convert my daughters and my plans (separate) into a duo premium plan. If I do this, will she lose her playlists?
Spotify Star
358 Views
1 replies
0 likes
PlanPremium FamilyCountryGermanyMy Question or IssueWhen I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (we are just two people). Somehow I can not switch to Duo option...
Plan Premium Family Country Germany My Question or Issue When I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (w...
Spotify Legend
1122 Views
1 replies
0 likes
Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ?Merci !
Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ? Merci !
Spotify Star
504 Views
1 replies
0 likes
The song is getting paused when I go to home screen or open a different app. Help me with the settings
The song is getting paused when I go to home screen or open a different app. Help me with the settings
Moderator
289 Views
1 replies
0 likes
Plan member unable to join the invite due to the below message."You can join someone else's Premium plan only once every 12 months".
Plan member unable to join the invite due to the below message. "You can join someone else's Premium plan only once every 12 months".
Spotify Star
1272 Views
3 replies
0 likes
My wife created a Family Plan. I got the text to join. I put our address in, and it says there was a problem, and that I should try later. I've been trying for a day.
My wife created a Family Plan. I got the text to join. I put our address in, and it says there was a problem, and that I should try later. I've been trying for a day.
Spotify Legend
440 Views
3 replies
0 likes
My wife lives in Argentina and I have an American debit card. How can I get her onto my family plan and also the kids. I am an American in the military so I will always be in different countries with American issued cards
My wife lives in Argentina and I have an American debit card. How can I get her onto my family plan and also the kids. I am an American in the military so I will always be in different countries w...
Spotify Star
323 Views
1 replies
0 likes
I want to switch my Duo plan to family plan I get e message: If you want to change your plan, contact your plan manager.In my account I don't find an option to add family members.
I want to switch my Duo plan to family plan I get e message: If you want to change your plan, contact your plan manager. In my account I don't find an option to add family members.
Spotify Star
290 Views
1 replies
0 likes
Ola, Fui integrado num Plano Familiar poucos meses atras e no dia 31/07/2017, recebi um pedido de confirmacao de endereço do Spotify, por email. Tive um erro de digitaçao no CEP e meu endereço nao pôde ser verificado, conforme o contato que fizeram t...
Ola, Fui integrado num Plano Familiar poucos meses atras e no dia 31/07/2017, recebi um pedido de confirmacao de endereço do Spotify, por email. Tive um erro de digitaçao no CEP e meu e...
Spotify Star
20962 Views
5 replies
0 likes
Me and my son have shared an account since he was about a year... forund music, listened together and so on. He's 12 and we had the Idea that it would be awesome if he could have our entire library on his account, as it's his as well, instead of need...
Me and my son have shared an account since he was about a year... forund music, listened together and so on. He's 12 and we had the Idea that it would be awesome if he could have our entire library o...
Casual Listener
672 Views
2 replies
0 likes
como eu faço para acesso ?
como eu faço para acesso ?
Moderator
326 Views
1 replies
0 likes
Me gustaría que contactaras conmigo, llevo ya un tiempo intentando que me solucionarais el problema.Mi teléfono es *********
Me gustaría que contactaras conmigo, llevo ya un tiempo intentando que me solucionarais el problema. Mi teléfono es ********* <moderator edit>
Moderator
311 Views
1 replies
0 likes
