Premium Family

Get help verifying your Premium for Family.

Start a topic

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 81692 Views
  • 32 replies
  • 5 likes
  • 81692 Views
  • 32 replies
  • 5 likes

spotify family works only for me

PlanPremiumCountry Czech republicDevice(iPhone 8, Samsung Galaxy 8, iphone 6s)Operating System(iOS 10, Android Oreo) My Question or Issue Hey! I have spotify family for three months. Always seven days before pay send me and my family spotify an email...

  • Newbie
  • Plan Premium Country  Czech republic Device (iPhone 8, Samsung Galaxy 8, iphone 6s) Operating System (iOS 10, Android Oreo)   My Question or Issue  Hey! I have spotify family...
  • Maxim
  • Spotify Star
  • 305 Views
  • 2 replies
  • 0 likes
  • T-Mobile
    vodafone
  • 305 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family plan with multiple Alexa echos...

uk...family plan premium...I have took out the family plan so that th members of the family at home can have their own playlists etc...Turns out that because Amazon only allow two different echo devices to be classed as a household, the family plan c...

  • Casual Listener
  • uk...family plan premium... I have took out the family plan so that th members of the family at home can have their own playlists etc... Turns out that because Amazon only allow two different e...
  • Peter
  • Spotify Legend
  • 1940 Views
  • 2 replies
  • 10 likes
  • family
  • 1940 Views
  • 2 replies
  • 10 likes

Spotify with Google mini

I have a family account using my details with my son signed in using the family account under his details , he has just got a Google mini which we are trying to connect to Spotify . When signing in do we use my master account or his details that he u...

  • Casual Listener
  • I have a family account using my details with my son signed in using the family account under his details , he has just got a Google mini which we are trying to connect to Spotify . When signing in d...
  • Keanu_C
  • Spotify Star
  • 451 Views
  • 5 replies
  • 0 likes
  • family
    Google help
  • 451 Views
  • 5 replies
  • 0 likes

Solved!! Free Google Home Mini

PlanFamily PremiumCountryUSA My Question or Issue My parents gifted all of my siblings and our families with Spotify Premium Family so we could receive the free Google Home Mini. Everywhere you look online it says the deal is until the end of Decembe...

  • Casual Listener
  • Plan Family Premium Country USA       My Question or Issue  My parents gifted all of my siblings and our families with Spotify Premium Family so we could receive the f...
  • RSRosenthal2004
  • Casual Listener
  • 867 Views
  • 2 replies
  • 0 likes
  • family
  • 867 Views
  • 2 replies
  • 0 likes

How to move from personal family plan to another family plan?

Hi, I currently have my own Premium for Family plan. I wanted to join another Premium for Family plan. I read the section, What happens if I already have an account? Under the Preimum for Family page and it pointed that I just simply need to just acc...

  • Newbie
  • Hi, I currently have my own Premium for Family plan. I wanted to join another Premium for Family plan. I read the section, What happens if I already have an account? Under the Preimum for Family p...
  • OneByBoo
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • family
  • 204 Views
  • 1 replies
  • 0 likes

Unable to join this Family plan.

PlanFree/Premium - FamilyCountry Philippines Devices(iPhone X, iPhone 5, Windows 10, iPad 2)Operating Systems(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button ...

  • Newbie
  • Plan Free/Premium - Family Country  Philippines   Devices (iPhone X, iPhone 5, Windows 10, iPad 2) Operating Systems (iOS 10, Android Oreo, Windows 10,etc.)   My Q...
  • OneByBoo
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Unable to join
  • 482 Views
  • 1 replies
  • 0 likes

Accept invitation not working

PlanFamily premiumCountry IcelandDeviceiPhone 6sOperating System(iOS 12) My Question or Issue

  • Casual Listener
  •   Plan Family premium Country  Iceland Device iPhone 6s Operating System (iOS 12)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • family
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing family from account

PlanPremium for familyCountry CanadaDeviceIphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would like to know why Spotify kicked all my family members off my plan. Just because we have different last names?? How di...

  • Casual Listener
  •   Plan Premium for family Country  Canada Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I would like to know w...
  • Peter
  • Spotify Legend
  • 691 Views
  • 3 replies
  • 0 likes
  • Discrimination
    family
    upset
  • 691 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Setting up premium for family

PlanPremiumCountry USADeviceGalileo ProOperating SystemAndroid OS My Question or IssueI originally had a premium account under my name that I shared with my boyfriend, I upgraded to premium for family so we could have separate accounts. The account I...

  • Newbie
  • ...oyfriend, I upgraded to premium for family so we could have separate accounts. The account I have now is linked to his Facebook and has all of his music. So my question is, how can I set up an account for h...
  • Peter
  • Spotify Legend
  • 377 Views
  • 3 replies
  • 0 likes
  • family
  • 377 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Changement compte premium vers premium famille

PlanPremiumCountryFrance My Question or IssueBonjour,Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abonnement étudiant doit-elle d'abord résilier son abonnement pour rejoindre l'ab...

  • Casual Listener
  • Plan Premium Country France     My Question or Issue Bonjour, Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abo...
  • Peter
  • Spotify Legend
  • 799 Views
  • 3 replies
  • 0 likes
  • family
    Student
  • 799 Views
  • 3 replies
  • 0 likes

Family streaming issues

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my wife and i cant seem to use the account both at the same time, it kicks one of us off ?

  • Regular
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   my wife and i cant seem to use the account b...
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • family
  • 123 Views
  • 1 replies
  • 0 likes

Problema con Pago de Premium Familar

Me hicieron el cobro por el servicio en mi cuenta sin embargo no puedo utilizar el servicio sigue apareciendo el mensaje de actualizacion de pago

  • Newbie
  • Me hicieron el cobro por el servicio en mi cuenta sin embargo no puedo utilizar el servicio sigue apareciendo el mensaje de actualizacion de pago 
  • Luke
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! Vivo em duas residências e agora ?

Pretendo estar assinando uma conta familiar para o meu pai e eu usarmos no dia a dia, porém como os meus pais são divorciados só vivo na casa dele aos finais de semana no resto da semana moro com a minha mãe e então eu só usaria o plano umas 2/3 veze...

  • Newbie
  • Pretendo estar assinando uma conta familiar para o meu pai e eu usarmos no dia a dia, porém como os meus pais são divorciados só vivo na casa dele aos finais de semana no resto da semana moro com a m...
  • Bittencourt
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • family
    Other
  • 302 Views
  • 1 replies
  • 0 likes

Family Subscriptions!

PlanPremiumCountry Turkey/ TRDeviceApple 6sOperating SystemWindows 10/ IOS 12My Question or IssueMy name is Gökhan. *snip* is my spotify account! I'm using Family membership with my brother and lil' sister but unfortunately today my brother and sis' ...

  • Newbie
  • Plan Premium Country  Turkey/ TR Device Apple 6s Operating System Windows 10/ IOS 12 My Question or Issue My name is Gökhan. *snip* is my spotify account! I'm using Family membership w...
  • Maxim
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • Family Invite Email
    Family subscription
  • 261 Views
  • 1 replies
  • 0 likes

family account

I have a premium family account but when I log in I am unable to manage it and it asks me if I want to upgrade.

  • Newbie
  • I have a premium family account but when I log in I am unable to manage it and it asks me if I want to upgrade.
  • Luke
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Family Premium google home mini shipping error

PlanPremium FamilyCountry USADeviceSamsung Galaxy 9Operating System My Question or Issue I had signed up for the Spotify family premium plan in order to take advantage of the free google home mini promotion but unfortunately the USPS refused to deliv...

  • Casual Listener
  •   Plan Premium Family Country  USA Device Samsung Galaxy 9 Operating System   My Question or Issue  I had signed up for the Spotify family premium plan in order to t...
  • MarmikShah
  • Casual Listener
  • 2498 Views
  • 7 replies
  • 0 likes
  • 2498 Views
  • 7 replies
  • 0 likes

Solved!! Close and rejoin a family plan

Good morning everyone, I have a question regarding my Premium for Family plan. Is it possible to terminate the subscription and then restart it after some days or weeks with exactly the same members? Thank you for your answers.

  • Casual Listener
  • Good morning everyone,   I have a question regarding my Premium for Family plan. Is it possible to terminate the subscription and then restart it after some days or weeks with exactly the s...
  • Maxim
  • Spotify Star
  • 743 Views
  • 3 replies
  • 0 likes
  • family
    Subscription
    Troubleshooting
  • 743 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wife can't join my premium for family account

Plan Premium for FamilyCountryColombia DeviceiPhone 6, Samsung J8Operating SystemiOS 10, Android Oreo, Windows 10 My Question or Issue I got Spotify Premium for Family some time ago, and most of the family members got premium except my wife. I'm not ...

  • Newbie
  •     Plan  Premium for Family Country Colombia  Device iPhone 6, Samsung J8 Operating System iOS 10, Android Oreo, Windows 10   My Question or Issue   I g...
  • Jemi
  • Spotify Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • family
    Family Members
    Issues
    Premium for Family
  • 416 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cambiare abbonamento da premium a family

Buonasera, volevo sapere se potevo cambiare il mio account premium in uso convertendolo in un abbonamento family avendo gia pagato parte del mio piano premium (parlo di 5 mesi gia acquistati).Aspetto notizie, grazie in anticipoo!

  • Newbie
  •   Buonasera, volevo sapere se potevo cambiare il mio account premium in uso convertendolo in un abbonamento family avendo gia pagato parte del mio piano premium (parlo di 5 mesi gia a...
  • Jemi
  • Spotify Legend
  • 3579 Views
  • 1 replies
  • 0 likes
  • Convertire account
  • 3579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Family

PlanFamily PremiumCountry USDeviceAmazon Echo (2nd generation)Operating SystemiOS/Mac My Question or Issue I've been trying to link my mom's Spotify account to our new Echo so she can listen to music and request songs for Alexa to play. We are all pr...

  • Newbie
  • Plan Family Premium Country  US Device Amazon Echo (2nd generation) Operating System iOS/Mac   My Question or Issue  I've been trying to link my mom's Spotify account to o...
  • Jemi
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • SPOTIFY NOT RECOGNIZING PREMIUM MEMBER
  • 252 Views
  • 1 replies
  • 0 likes