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Solo puedo actualizar a Premium

Solo puedo actualizar a Premium

Spotify me pedía actualizar mi medio de pago (lo actualice por última vez hace un año o quizás más) y al intentar hacerlo solo me daba la opción de suscribirme a Premium, siendo que yo utilizo el plan familiar desde que lo adquirí. No sé cómo hacer para actualizarlo al plan familiar nuevamente.

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Hey @agus_grobi, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

Do you have any trouble updating your payment info using an incognito window? Make sure you're following the steps listed here.

 

Hope that helps 🙂

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