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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My Question or Issue One of my accounts family has been cancelled even if she resides to my same address. I have tried to re-send the invitation but it is not possible. I am very disappointed because it is not possible communicate directly with spoti...
Bonjour,Mon garçon reçois bien le courriel d'invitation pour Spotify Family, mais quand il clique sur accept invitation, il arrive a arrive sur un formulaire avec la méthode de paiement avec les détails de ma carte de crédit et demande si il veut mod...
I created a family account for my brother and I to use. Since I created the account with my emailadress, I should be the owner.However, when I log on to my account it still states that I am using a 'regular account'. My brother's account states that ...
PlanPremium FamilyCountryIrelandOperating System Android Oreo My Question or Issue I have set up a family premium account. I have tried adding my wife but when we go through the invite process it won't add her account. We have followed the trouble sh...
PlanPremium FamilyCountry Portugal (currently in London)Device(Samsung J5)Operating System(Windows 10) My Question or Issue Hello, I have a Premium family account in Portugal with my family. But I'm in London and I'm going to stay here for a year. No...
OláEstou com problema e preciso de ajuda mas não sei como contatar alguém da empresaMeu namorado me adicionou no plano familiar deleMoramos no mesmo endereço e talMas eu fui excluída da conta dele e não consigo aceitar o convite dele de modo algumDiz...
PlanPremiumCountry ThailandDeviceiPhone XOperating SystemiOS 11.4 My Question or Issue I joined my brother family plan and now I left. I want to host my own. Do I need to enter my address again?
PlanPremium (Family)CountryIndia DeviceMacBook AirOperating SystemmacOS Sierra My Question or Issue I was in a family plan, but after spotify updated, I got kicked out. Is there any reason for this? Is there any way for me to rejoin using the same em...
Entrei na conta familiar um parente que mora na mesma casa assina, mas assim q entrei apos 1 semana apareceu a mensagem de que não foi possivel. Não encontrei uma maneira para que possa ser realizado a verificação que foi pedido no email.
Dün öğrenci indirimi için kart bilgilerini girdim ve öğrenci bilgilerini gireceğimiz sayfaya geldim. Yurt kartımın fotoğrafını çekmek için sayfayı kapadım ve spotifyın karttan para çekmediğini düşünerek kart bilgilerimi en baştan girdim ancak hata ve...
PlanFree/family Country Device(SamsungS9)Operating System(Android .) My Question or Issue Since 1,5 year I have been paying €14,95 a month for the family plan. However, my account is still indicated at free service. Could you please help me out to ge...
Received an email about verification about a week ago, did that and it was ok.Yesterday I received an email that says they couldn’t verify my account and was disconnected from our family account.
No link do Spotify consta a informacao que os 2 primeiros meses serao gratuitos. Entretanto, ao clicar no link, na pagina de adesao aos planos, apenas consta o valor mensal e nao e citado mais o meses gratuitos.Gostaria de aderir dessa forma, conside...
Hi Spotify has a support email? Anything? I am going to be charged for two more months without being able to cancel the charge! - I've moved officially a few days ago back to my homeland Israel after a few months in Germany.- Couldn't change address,...
Hey everyone, I've got a number of issues happening with spotify: 1. When I send an invitation to join my family subscription my name is shown as some gibbersih code in the email, rather than the real name. My guess is that's because of linking with ...
Hello i paid for a wrong account (thats my another account which i did not use it- *snip*) I wanna cancel it and use that payment for my active account ( *snip*) Its such a bad mistake, i hope it can be tolerable.
Tenho o plano familiar e sempre no final do mes pago o spotify na fatura do cartao de credito. Mes passado eu paguei e apareceu ontem que teve algum problema de pagamento (nao sei como, ja que eu paguei) e aparece desde entao notificacoes avisando es...
HolaYa teniamos el plan familiar, pero lsr cancelo unas horas y lo volvimos a contratar y nos aparece que tenemos que poner la misma direccion (lo cual ya lo hicimos) pero no nos deja entrar al plan familiar
So i'm currently on my mums spotify account who is the owner of the spotify family! For some reason under her account there is no way to add members, see who is linked to the account or any other details. All it states is that she is on family premiu...
Hi, When I am trying to join my brother family spotify it is asking me for a street number and zip code. We live in the country in Ireland and have no numbers or zip codes. Any suggestions on how to get past this? It wont be let join the plan otherwi...