Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify premium family wrong data entered / falsche daten eingegeben

Spotify premium family wrong data entered / falsche daten eingegeben

Wenn jemand falsche Daten angibt, werden dann alle Accounts komplett gelöscht ?

Oder wird nur das premium Abo gelöscht, sodass man seinen Account immernoch als free User benutzen kann? 

 

Je someone enters wrong Data, will all Accounts be deleted?

Or will only the premium Account be deleted so i can still use my Account as a free User? 

Reply
1 Reply

Hi @Dailura and welcome to the Community! 🙂
I will try my best to help answer your question.
If a user provides an incorrect address when signing up for the Family plan, they will likely not even be able to join or get kicked off the plan and back to free since the addresses do not match. All family members must live at the same address to stay on the plan. If a change of address is needed, the plan owner will need to cancel and all users return to Free until a new plan can be created and be reinvited. You can read more about the Family plan here or reply back and I will attempt to help some more.

Have a wonderful day! 🙂

Suggested posts