Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Swtiching between family account

Solved!

Swtiching between family account

 Hello!

 

I'm a little concerned about the following question: I'm the owner of a spotify family account, but I would like to cancel that account and join another family account, but that time I'll not be the owner. The question is: all other people who is in my spotify family will lose their saved songs? How will this work?

 

Sorry for any gramatical mistake 🙂

Reply

Accepted Solutions
Marked as solution

Hey @mzsuzin, welcome to the community!

 

Thanks for reaching out to us, we'll gladly help you out.

 

When you cancel the Premium for Family plan, all family members simply go back to Free. This won't delete any of their saved songs or playlists so you don't have to worry about it.

 

Let us know if anything else comes up 🙂



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

View solution in original post

1 Reply
Marked as solution

Hey @mzsuzin, welcome to the community!

 

Thanks for reaching out to us, we'll gladly help you out.

 

When you cancel the Premium for Family plan, all family members simply go back to Free. This won't delete any of their saved songs or playlists so you don't have to worry about it.

 

Let us know if anything else comes up 🙂



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts