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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hi there, One of my family member was part of our Spotify Family
subscription. However, after using for 1 month he got kicked out and the
account turned back to free account. I have tried to help him patch up
again by sending the invitation again but...
Hi there, One of my family member was part of our Spotify Family subscription. However, after using for 1 month he got kicked out and the account turned back to free account. I have tried t...
Okay so my account in spotify website says im on premium (famly
subscription) then my spotify app says free i had logout and unistall
and istalled the app but it still says the same HELP
Okay so my account in spotify website says im on premium (famly subscription) then my spotify app says free i had logout and unistall and istalled the app but it still says the same HELP
I need to change my billing info, but the new information is not being
saved. I have a premium account, but every time I try to update my
billing information, the website keeps trying to make me put in student
identification information for a student...
I need to change my billing info, but the new information is not being saved. I have a premium account, but every time I try to update my billing information, the website keeps trying to make m...
Hello everyone, I use spotify for long time. Recently I buy spotify
family but my sister can not be involved. Other family members can be
involved. Help me!Spotify says the address is not the same but it isn't
true the address is absouletly same.
Hello everyone, I use spotify for long time. Recently I buy spotify family but my sister can not be involved. Other family members can be involved. Help me! Spotify says the address is not the s...
My boyfriend and I went to the family plan and he had deleted his
individual account but we are getting charged for other family and
individual account? Anyone know or have any ideas to a solution??? It's
bull that there is no way to get a hold of cu...
My boyfriend and I went to the family plan and he had deleted his individual account but we are getting charged for other family and individual account? Anyone know or have any ideas to a s...
Eu já tinha um plano premium individual e agora fiz o familiar. Como
fica o pagamento desses planos? Eu tinha que ter cancelado o primeiro
pra só depois fazer o familiar ou o Spotify faz isso automaticamente?
Meu medo é vir duas cobranças.
Eu já tinha um plano premium individual e agora fiz o familiar. Como fica o pagamento desses planos? Eu tinha que ter cancelado o primeiro pra só depois fazer o familiar ou o Spotify faz isso automat...
hi, 2 of my family registered correctly writing my address. The other 2
people are not able to register. What is the problem?i am one month with
this problem without any solution. regards,arturo.
hi, 2 of my family registered correctly writing my address. The other 2 people are not able to register. What is the problem? i am one month with this problem without any solution. &n...
I´ve got a Premium family account and I have tried to invite my daughter
by email but she doesn´t receive any invitation in her mailbox. She has
a Premium Free by Facebook but she has logged out from this account.
What are we doing wrong? I have invi...
I´ve got a Premium family account and I have tried to invite my daughter by email but she doesn´t receive any invitation in her mailbox. She has a Premium Free by Facebook but she has logged o...
Hi al, I've just changed my subscription from premium to family & added
my husband. He already has Spotify free, so how does he access the
subscription from his account? Can he use his existing account or does
he need to create a new one?
Hi al, I've just changed my subscription from premium to family & added my husband. He already has Spotify free, so how does he access the subscription from his account? Can he use his existing a...
Recommendation to Spotify:1. Before user submit their address, ask them
to screenshot their address2. Change your address format to fit every
country3. Use a drop down menu to keep every one in the same format4. A
warning page says "EVERY MEMBER OF T...
...n the same format 4. A warning page says "EVERY MEMBER OF THE FAMILY HAS TO FILL OUT THE EXACT SAME ADDRESS AGAIN". 5. Be well prepared with good solutions to the problems cost by the new family p...
Hi all,As per the title, I was part of Spotify Family Premium
subscription until an update of the app appears to downgrade my
subsricption to a free account. The owner of the Family Account tried to
re-invite me back into the package but Spotify woul...
Hi all, As per the title, I was part of Spotify Family Premium subscription until an update of the app appears to downgrade my subsricption to a free account. The owner of the Family A...
I have been paying for my daughters Premium account for 7 months and
would like to just switch over to a Family Premium. How can I become the
primary account holder and stop paying for my daughters Premium
subscription, and then sign up for the Famil...
I have been paying for my daughters Premium account for 7 months and would like to just switch over to a Family Premium. How can I become the primary account holder and stop paying for m...
Hello, I get the message that you can't confirm that the person I try to
connect to my family account is living on the same address as me!! It's
my mother in law and she is registered at this address and live here so
I wounder what you base this info...
Hello, I get the message that you can't confirm that the person I try to connect to my family account is living on the same address as me!! It's my mother in law and she is registered at this a...
el primer problema viene cuando entro a la pantalla para agragar
personas a mi plan familiar y aparece una cuenta desconocida como
administrado y no se de que se tratadespues e tenido problemas por que
agrego a mi esposa al plan pero despues de algun...
el primer problema viene cuando entro a la pantalla para agragar personas a mi plan familiar y aparece una cuenta desconocida como administrado y no se de que se trata despues e tenido problemas por...
Hello,I invited my wife to my Family Premium Account and it worked for
two weeks. Afterwards she received the message that Spotify was not abel
to verify we share the same address (what we actually do). Sending a new
invitation dös not help. Please h...
Hello, I invited my wife to my Family Premium Account and it worked for two weeks. Afterwards she received the message that Spotify was not abel to verify we share the same address (what we a...
Tengo un miembro del plan familair que fue sacado, esa persona vive
conmigo pero aun asi fue sacado, como puedo solucionar este
inconveniente? Gracias.
Tengo un miembro del plan familair que fue sacado, esa persona vive conmigo pero aun asi fue sacado, como puedo solucionar este inconveniente? Gracias.
Hallo,bei meinem Family Account wurde mein Bruder der wie die anderen
Familienmitglieder auch, im selben Haus wohnt rausgekickt. Dabei ist mir
aufgefallen, dass der Administrator ein angeblicher account von meiner
Schwägerin ist, die das ganze aber g...
Hallo, bei meinem Family Account wurde mein Bruder der wie die anderen Familienmitglieder auch, im selben Haus wohnt rausgekickt. Dabei ist mir aufgefallen, dass der Administrator ein angeblicher a...
Hi, I have been a part of a specific family premium account. Recently I
was asked to verify my address and my postcode. However, as I opened my
Spotify account years ago, I was in another address (and thus another
postcode) and even though now I have...
Hi, I have been a part of a specific family premium account. Recently I was asked to verify my address and my postcode. However, as I opened my Spotify account years ago, I was in another a...
When I try to add my daughter to family premium it says your account
needs to be based in the same country as the owner of the premium for
family subscription
When I try to add my daughter to family premium it says your account needs to be based in the same country as the owner of the premium for family subscription