Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Do the songs download work when the premium trial end?
I would also like to what happens when the premium ends and how to cancel the subscription. Thank you~
6. 13. 2017
Hello,
I am not sure what happens with the downloaded songs after your Premium trial ends. Most likely, you won't be able to play them, since downloading them is a Premium feature.
After your Premium Trial expires, you will be charged for the next month of Premium.
You can, however, cancel your subscription at any time, so you won't be charged when your monthly plan expires. You won't lose your remaining days of your subscription, you can continue to use your plan, until, of course, it expires.
Thank You~
Hi @user-removed,
@shere92 is right. If you cancel Premium, it will revert your account to our Free ad-based service after any remaining Premium time runs out.
You will no longer be able to access your offline content.
Let me know if you have any other questions!
If you cancel premium before free trial ends do you only have to pay for 1 month?
Hi there @clemdog123,
Thanks for reaching out!
When you cancel your Premium trial before it ends, you won't be charged the full price for a Premium month. You can find more info about that here.
Let us know we can shed some light on any other questions you might have!
Have a wonderful day!
Hey @clemdog123,
Thanks for your reply.
Yes - that's correct, if you've subscribed and cancel before the subscription has ended, the subscription will still be valid and when it ends, your account will just revert to free. You won't be charged.
We hope this helps!
Hi again @clemdog123,
Thanks for asking.
Yes, if you cancel now, you won't be charged for the upcoming month. And you can still enjoy your Premium time left from the free trial.
Have a nice day!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…