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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 166843 Views
  • 32 replies
  • 9 likes
  • 166843 Views
  • 32 replies
  • 9 likes

Link for premier family account not working

PlanPremiumCountry Device(iPhone 7 Samsung Galaxy S8 Operating System(iOS 10 Android My Question or IssueTried To add my partner to a family account I set up today but when he follows the link it does not give it an area to put in code. We tried send...

  • Visitor
  •   Plan Premium Country   Device (iPhone 7 Samsung Galaxy S8  Operating System (iOS 10 Android   My Question or Issue Tried To add my partner to a family account I set u...
  • breeznwoodstock
  • Visitor
  • 370 Views
  • 1 replies
  • 1 likes
  • Premium for Family
  • 370 Views
  • 1 replies
  • 1 likes

Student holding a premium for family account

I am eliglble for the student discount but I'm currently on the family account . Do I get a discount or I still have to pay the usual family subscription.PlanPremium for FamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating...

  • Visitor
  • I am eliglble for the student discount but I'm currently on the family account . Do I get a discount or I still have to pay the usual family subscription. Plan Premium for Family Country &n...
  • Bethany_Dawn
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 278 Views
  • 1 replies
  • 0 likes

The spotify is not loading but the music is playing

I wrote already abot the glitch.I have galaxy s10 android phone.Chromecast, smart tv samsungIn my phone the spotify premium for family is working perfectly but once i try to broadcast on my tv I can see only annloying logo. The spotify logo. But the ...

  • Casual Listener
  • I wrote already abot the glitch. I have galaxy s10 android phone. Chromecast, smart tv samsung In my phone the spotify premium for family  is working perfectly  but once i try to b...
  • OneByBoo
  • Roadie
  • 416 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 416 Views
  • 3 replies
  • 0 likes

Have Paid for the Family Subscription - Not able to use it however.

PlanPremiumCountryUnited KingdomDeviceiPhone, PC Operating SystemAndroid, iOS 10, Windows 10 My Question or IssueI share spotify with both of my parents and until recently we only used premium instead of the family package. I have updated the account...

  • Newbie
  • ...ecently we only used premium instead of the family package. I have updated the account now from Premium to a Family Package and the subscription fee has came off, yet when I send the invites out to both o...
  • Luan
  • Spotify Star
  • 592 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 592 Views
  • 3 replies
  • 0 likes

On Family premium, family cant access their account, they keep coming in on mine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 474 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 474 Views
  • 3 replies
  • 0 likes

Roommate kicked out of family plan

EDIT: Problem resolved after contacting customer support. Topic can be deleted

  • Casual Listener
  • EDIT: Problem resolved after contacting customer support. Topic can be deleted
  • Billy-J
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 396 Views
  • 1 replies
  • 0 likes

13 year and parental consent

PlanPremium for FamilyCountryNetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid My Question or IssueMy daughter is 13 years old and I invited her for her own spotify acount based on our family account. She can enter her birth date, and th...

  • Visitor
  • Plan Premium for Family Country Netherlands Device Samsung Galaxy A5 2017 Operating System Android   My Question or Issue My daughter is 13 years old and I invited her for her own s...
  • Billy-J
  • Spotify Star
  • 573 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 573 Views
  • 1 replies
  • 0 likes

Spotify for family

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My family and I want to change to a family premium account. I already had premium and they h...

  • Visitor
  • ...y family and I want to change to a family premium account. I already had premium and they had Spotify free. I accepted the invite code that I received, and when I put in my address (same as my family...
  • Luan
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 417 Views
  • 1 replies
  • 0 likes

I have an email confirming my family plan subscription and now my spotify resorted back to free plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 485 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 485 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Family Verification

I have a familiy supscription in Singapore and it worked for about a month. A week ago they sent an email asking us to verify living at the same address. My family members replied but were still kicked out. Now they can't join the family. I've sent a...

  • Newbie
  • I have a familiy supscription in Singapore and it worked for about a month. A week ago they sent an email asking us to verify living at the same address. My family members replied but were s...
  • Indy5
  • Visitor
  • 1492 Views
  • 2 replies
  • 2 likes
  • 1492 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Premium for family als je gescheiden bent.

Hi,Ik ben gescheiden, nu wil ik voor mij en mijn kinderen een "Premium for family" abonnement nemen. Kan dat als de kinderen maar gedeeltelijk bij mij leven?Coen

  • Newbie
  • Hi, Ik ben gescheiden, nu wil ik voor mij en mijn kinderen een "Premium for family" abonnement nemen. Kan dat als de kinderen maar gedeeltelijk bij mij leven? Coen
  • Daisy
  • Spotify Legend
  • 1142 Views
  • 1 replies
  • 0 likes
  • 1142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Para Çektiniz Ama Premium Gelmedi

6.99 TL ücreti kartımdan aldınız ama premium hakkında ses seda yok. En azından geri ödeme yapın!

  • Newbie
  • 6.99 TL ücreti kartımdan aldınız ama premium hakkında ses seda yok. En azından geri ödeme yapın! 
  • Daisy
  • Spotify Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lid geworden van family met eigen free account

Geaccepteerd via mail maar in de app blijft account op free staan. Op spotify.com staat dat ik lid ben van een premium family.

  • Newbie
  • Geaccepteerd via mail maar in de app blijft account op free staan.  Op spotify.com staat dat ik lid ben van een premium family.     
  • Daisy
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

I am triyng to join premium family, and it doesnt work

My husband is already paying for Family Premium, I tried to join million times, but it doesnt workPlanPremium FamilyCountryCzech republic Ipjone 7 PlusOperating System (iOS 10) My Question or Issue What can I do when it just doesnt work. I tried thou...

  • Casual Listener
  • My husband is already paying for Family Premium, I tried to join million times, but it doesnt work Plan Premium Family Country Czech republic   Ipjone 7 Plus Operating System   (i...
  • OneByBoo
  • Roadie
  • 868 Views
  • 7 replies
  • 0 likes
  • Premium for Family
  • 868 Views
  • 7 replies
  • 0 likes

was on premium, joined family plan but still being charged.

i joined spotify over a year ago with my own premium account. my dad decided to make a spotify premium family account. i joined on with him but i am still being charged $10.77 each month. in my account it says my subscription is only premium but on m...

  • Visitor
  • i joined spotify over a year ago with my own premium account. my dad decided to make a spotify premium family account. i joined on with him but i am still being charged $10.77 each month. in my a...
  • Billy-J
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 428 Views
  • 1 replies
  • 0 likes

Family premium

I’m trying to join my family premium invitation but at the moment I’m traveling abroad and it says it’s not possible. Someone can help me?

  • Visitor
  • I’m trying to join my family premium invitation but at the moment I’m traveling abroad and it says it’s not possible. Someone can help me? 
  • Bittencourt
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 328 Views
  • 1 replies
  • 0 likes

Do my family need to cancel their premium first?

PlanPremiumCountryUK Device(iPhone 8 My Question or IssueHi there. I’m about to set up Spotify family but I’ve read some reviews where the main owner paid £15 and the family members were still charged their usual premium fee as well. I’m worried this...

  • Casual Listener
  • Plan Premium Country UK  Device (iPhone 8   My Question or Issue Hi there. I’m about to set up Spotify family but I’ve read some reviews where the main owner paid £15 and the family...
  • Pklonas
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 381 Views
  • 2 replies
  • 0 likes

Impossible de rejoindre un Spotify family

Bonjour, Je fais partie d'un cercle Spotify family depuis plusieurs mois mais suite à une arnaque, il n'a plus fonctionné. Une fois le problème résolu, ma mère m'a renvoyé une invitation mais impossible de l'accepter, j'ai le message "il n'est possib...

  • Casual Listener
  • Bonjour,  Je fais partie d'un cercle Spotify family depuis plusieurs mois mais suite à une arnaque, il n'a plus fonctionné. Une fois le problème résolu, ma mère m'a renvoyé une invitation m...
  • Billy-J
  • Spotify Star
  • 765 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 765 Views
  • 5 replies
  • 0 likes

Why is my child being excluded from my plan?

Good afternoon everyone! I wonder why my child is being excluded from my plan? Two (2) times I send an invitation to my child, he accepts, starts using Spotfy and excludes him from the plan. can you help me?

  • Visitor
  • Good afternoon everyone! I wonder why my child is being excluded from my plan? Two (2) times I send an invitation to my child, he accepts, starts using Spotfy and excludes him from the plan. can you ...
  • Billy-J
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 443 Views
  • 1 replies
  • 0 likes

Nao consigo voltar para o plano familiar

Olá. Fazia parte de um plano familiar que foi cancelado por falta de pagamento. O titular realizou o pagamento e nova ativação do plano familiar, porém quando tento aceitar o convite, ele diz que "Só é possível trocar de Plano Premium Familiar uma ve...

  • Visitor
  • Olá. Fazia parte de um plano familiar que foi cancelado por falta de pagamento. O titular realizou  o pagamento e nova ativação do plano  familiar, porém quando tento aceitar o convite, ele...
  • Billy-J
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 387 Views
  • 1 replies
  • 0 likes