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Ads on Premium

Ads on Premium

Why am I getting ads for podcasts on my premium account?! I pay to avoid ads. Get this trash off my account or I'm out. 

 

Plan

Premium

Country

USA

 

Device

Moto X4 

Operating System

Android 9

 

My Question or Issue

Why am I getting ads for podcasts on my premium account?! I pay to avoid ads. Get this trash off my account or I'm out. 

 

 
Reply
1 Reply

Hello @Miakoda!

 

Thanks for coming to the Community. Are you able to use other Premium features? If so, it's probable that the adds you're hearing are part of the podcast. Therefore, if they're embedded in the podcast Spotify can't delete those ads.

 

Hope this helps clear things up!

Jose_MSpotify Star
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