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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi We have a Family Premium account and I have been given a Spotify Gift Card... Usually Spotify dont allow Gift Card Credit to be used with Family Premium, but this solution seems to make sense; https://community.spotify.com/t5/Accounts/Gift-card-an...
I have bought premium for family 2 months ago and using spotify with my family without any problem but 2 days ago all my family member were kicked automatically. Now i send them email to join my family plan again but they can not join the family plan...
Hi, I leave in Canada. I want to have Spotify for my family. A member of my family have to go to USA often. Can we use Spotify in USA (playlist) without connection ? Thank you in advance.
PlanPremiumCountry UK My Question or Issue My account was compromised back in April and I contacted Spotify at the time regarding this as the attacker upgraded me to a family account. I beleived that the issues were resolved following a conversation ...
I’m getting this message with music cutting out when simultaneously streaming through Sonos usually but it happens on my IPhone too. This has just started happening. I have a family premium account.
Me and my family started a family premium on Spotify. I received an invitation through my email with a code. I clicked on the link and filled in my info, then when I submitted it an error popped up saying "You can only change your family premium sett...
Hi, I send an invite to my daughter for our family premium account and she accepts the invitation yet it still says her invite is pendng on my spotify browser? is there another way to do this as we have cancelled and resent the invite like 5 times to...
I currently am on the Premium family plan with my mom and brothers. We have been on it for a few years now. Now that I am in college I wanted to do the student plan so that I could have a Hulu account too. No matter what I try, it will not work. Can ...
None of the below information is required. Recently I've lost my familiar subscription, Now I am trying to update my payment but it doesn't acept my debit card, same card I've used last time... It just say "error", my debit card is able to make purch...
Cómo cambio el nombre de administrador de un plan familiar?
PlanPremium / FamilyCountry U.S.DeviceiPhoneOperating SystemiOS 10 My Question or IssueSince Spotify is not robust enough to allow a user to make a simple change to their address, all the help articles state you must sign out of all devices and creat...
PlanPremiumCountry U.SDevice(iPhone X, Macbook Air)Operating System(iOS 10 My Question or Issue Hello - I am a spotify premium account holder and I am being prompted to verify my address via a GPS locator. Since I have moved twice since I created the...
I want to unlink my Spotify Account from my Facebook, since I created the account with Facebook I have to make a new one, but I pay for the premium and I basically want to know what happens to my familys accounts that are linked to mine? Will I have ...
I am trying to register my girlfriend( who stays with me) into my spotify family plan for months. We created a new account everytime spotify disabled my girlfriends account despite it being the same as mine. However, this is getting abit troublesome ...
Hi allI upgraded from premium to family a little while ago.we still have issues of errors i.e. A message saying (Spotify has been paused because your account is being used somewhere else)I'm at home playing music, all other family members are with me...
Alguien me puede decir como verifican que la persona a la que se le asigna una de las cuentas viva en la misma direccion? es decir podria un amigo que vive a 4 km de distancia compartir el paquete familiar??
Estoy suscrito a un plan familiar pero solo tengo las opciones básicas. Que tengo que hacer para obtener las condiciones de premiun?
PlanPremiumCountry New ZealandDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue I have been using Premium for Family and currently have it on my laptop, ipad and iphone. I have just recently got a Samsung mobile and when I download the...
None of the below information is required. However, the more you provide the easier it will be for us to try and helPremiumCountry AustraliaDevicephone and laptopOperating SystemWindows 10, Android 9 My Question or Issue Upgraded to Premium Family, n...
Grüß euch, Ich werde demnächst umziehen und wollte nun mal nachsehen wie ich meine Wohnadresse des Accounts ändern kann. Bin dabei darauf gestoßen das dies nicht möglich sei und ich einen neuen! Account erstellen muss! Dann muss ich ja auch meine kom...