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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Plan - Premium for FamilyCountry - Australia My Question or IssueI have Premium for Family with 3 members.Adding my son is not working.I sent him an invite. He clicks Accept Invite, at the next screen he is asked to log in, he tries to use his @hotma...
I wish to use spotify for my son´s lullabies for bed while being able to listen to my own music as well, and therefore subscribed to the premium family plan. how can i create an account for him without having an email-adress, as mine is already regis...
I purchased a premium family plan in India but after changing my location to Canada and then trying to add my wife onto the family plan, I’m not allowed to add her. Anyone has any clue on what I’ve got to do to make this work. I’ve followed the instr...
Hi, My wife (iPhone) and me (Android) do not have access to the family mix. We tried all the knowledge base articles and reinstalled the app.When we go here: https://www.spotify.com/nl/account/family/ the page loads perpetually (3 dots ...) Can you f...
I have the following question because I can't find my answer at the top of the community page. I am currently a spotify premium user and my billing cycle is on the 3rd of every month. If I upgrade it to spotify Premium for Family today, the 10th, am ...
Hi, I am thinking about an upgrade to Spotify Family. But to do so, there is one use case I need to have answered. We have a Sonos environment in several rooms (living room, kitchen, children's rooms, office and so on) and there are two smartphones f...
Planfamili planCountrySpainSamsung Galaxy j5Operating System My Question or IssueHi, I've got a new family plan.I did install it on my dads phone and i he did get my invitation all good, but when i get his phone and try to download his playlists i ca...
PlanFamily PremiumCountryHonduras DeviceIphone 11 My Question or Issue I was trying to access my family's plan but it doesn't let me because it believes I live in another country. My family is paying for this subscription and I don't understand why i...
have been a spotify premium user for years. decided over the weekend to upgrade to a family premium plan, so my kids can listen to their own music instead of bombarding my playlists with songs about bananas and toilets! i have attempted to sign them ...
Not clear to me the maximum number of members for the family plan, including the moderator. Which option is correct from the title? Thanks. PlanPremiumCountry Device(iPhone 6)Operating System(iOS 10, Windows 10)
PlanFamily PremiumCountryUS My Question or IssueMy wife and I want to switch ownership of our Family Plan. Here's what we did. She canceled her family plan. She's told her premium membership ends at the end of May. I then upgraded my personal premium...
Can you disable the feature in Spotify Kids that automatically downloads anything saved to Favorites? I would prefer to keep the function of having a favorites list for my kids but do not want the space taken up unnecessarily on the device
I just paid for Spotify Family but the family manager doesn’t load. Now I can’t even reach the page to cancel the plan. Can anyone offer assistance to get to the family manager or get my damn money back? Just dropped $130 on some **bleep** system and...
Hello, I have a family account and I would like to change the frequency of payments. I am now paying every month €15 and I would like to pay directly for a year and then to have a yearly payment (€180), is it possible? many thanks
My Question or Issue Hi! I've been on a Family Premium subscription with my brother etc. for years now but need to start my "own" Family subscription to share with my partner. Do I cancel the old one first (and if yes, where?) and then sign up for a ...
PlanFree/PremiumCountryNL My Question or IssueMy daughter accepted premium family but the app in her Android phone is not changed accordingly. So she stil cant use the family spotify. In My account she is listed as a member so that part of the proces...
Hi,I have been getting crazy trying to add my daughter to my family plan. I moved my plan from uk to france updating credit card (using a french one now). I updated the address for the family plan (my profile though keep showing UK as residence)in an...
Is there anyone that can help? I have a family premium account and have tried multiple times to "add" my son using the invite address provided by Spotify on the account page. However, every time he uses the link he is getting a message saying "You ca...
Family PlanMexico All devicesDevice Today I was removed from my family plan for not being able to verify my address, I checked and the confirmation mail was in my junk mail, Is there a way to be part of the plan again or to receive the confirmation m...
PlanFree/PremiumCountryMéxico Device(iPhone 6 ) Operating System(iOS 12.4.6 ) My Question or IssueMe and my family created a family plan but I can’t join it. When I enter the address it says “ seems you’re trying to join a plan in another country, yo...