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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueWhen I invited my grandfather to Spotify Family, after filling out all his account info and getting the account created, the webpage displayed the name of a user on my pla...
PlanFamily PremiumCountryUSADevicePixel 3My Question or IssueI greatly enjoyed the daily mixes I would get on my account. When I upgraded my account to premium family, daily mixes have disappeared. I have read other topics on similar issues and none ...
Just received the new info on procedures for confirming family members' addressses. If my wife/kids etc... confirm their address when they are out of the house, is this going to cause a problem if their IP address suggests that they are not at our re...
I am using spotify premium for 2 years. But this month i can't buy a normal premium. Spotify says me"you are not suitable for this offer". I can choose only family,yearly and stundent offers. How can i solve this problem ? PlanPremiumCountryTurkeyDev...
PlanFamilyCountryCyprusDevicePC/Iphone 8Operating SystemDebian 10 My Question or Issue I changed my subscription plan to family and also change country from Czech Republic to Cyprus. Now my family plan isnt activated, my country still Czech Republic ...
PlanPremium FamilyCountryUK and CanadaDeviceSamsung Note 9Operating SystemAndroid My Question or IssueI have two houses where we live, UK and Canada. How do I cover these in my new family plan?
PlanFamily plan premiumCountryIrelandDeviceSamsung Galaxy s8Operating SystemLatest Android My Question or IssueReceived the invite link. Entered in the address and hit save. Next page just says there has been a problem and to try again later. The add...
I manage the Family Plan, and I just receieved an email asking me to verify my address so that Spotify can implement some new features. These are a Family Mix and parental controls, and neither feature is appealing. I'm not sure what other new featur...
PlanPremium for FamilyCountryUsaDeviceiPhone 8, Samsung Galaxy Note 9, iPhone xOperating System My Question or IssueI have family plan with 3 additional users, all have their own acct. However, when trying to listen at the same time, one acct always ...
PlanPremium for Family CountryUSA My Question or IssueI have Premium for Family and have a student in our family. Can we get Hulu? Or does my student have to have his own account to get Hulu?
PlanPremium FamilyCountryNZDeviceAcer laptop (late 2018)Operating SystemWindows 10 My Question or IssueI have copied link for family member to set up account but it is not working - have followed all instructions in help section to no avail. Comes up...
PlanPremium FamilyCountryUSADeviceSamsung Galaxy S7 / PC (using both)Operating SystemAndroid / Windows (using both) My Question or Issue(1) I have spent years making Spotify playlists, including converting playlists from Rhapsody. I just upgraded fro...
PlanPremiumCountryFranceMy Question or IssueGood afternoon,I've paid the Premium Family with a credit card from another country than the address I'm living in. The consequence is that my profile was changed according to the credit card and now I'm th...
I need to change my address on my family account. I beleive the only option is to cancel my current account and re subscribe. Does this mean that me and my family will lose all their playlists and suggested music on their profiles? It really is the m...
PlanFamily Plan PremiumCountryUSAMy Question or IssueI wanted to add someone to my family plan, but I don't even have the option to send an invite to anyone. I've looked as hard as I could to find out how to invite users, but it hasn't worked out at ...
Wassup, ive been trying to add family members but it isnt working. When i fill all the info etc, it says "congratulations it works blablabla" but above it, theres a red box wheres something like somethin went wrong.Halp ples, idk what to do, we all l...
Plan Premium Country Turkey Device Samsung Galaxy 10 Operating System Windows 7 My Question or Issue I am a member of premium for family plan. Why I can not leave this plan. I follow > Change Plan -> Cancel Premium But always I got same message for t...
PlanPremiumCountryFranceDevice(iPhone X)Operating System(last iOS) My Question or IssueBonjour, Je suis tres dçu de spotify Famille !!! Le descrifit est erroné ou mensonger.il n'ya pas 6 comptes premium avec les memes fonctionnalités dans le compte f...
How can I take a playlist created before upgrading to Family and have a family user download this to their new family identity? Wife and I shared Premium. Too many playlists so we upgraded. Now I can see all the old playlists but she cant. I want to ...
Dear Mr/Ms, I was wondering what is your definition of residence since in some countries there are several: tax residence, "actual residence", domicile, etc... I am living with my girlfriend abroad, and both got a local resident permit with the same ...