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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Family Premium3 different devices with the App (2 X Samsung S8+ & Google Pixel2)2 separate accounts all associated to my family premium account.My Question or IssueEverytime any of us tries to play their own spotify playlists - it "throws the other u...
My familymember got an message with wrong family name.."ConfirmationCongratulations! You are about to join the plan of Anne P....z"Problem is that we don't know that name! Have tried to cancel and resend invite..with same result.What to do?PlanPremiu...
My Question or Issue I am considering upgrading to the premium for family. Unfortunately we are only 2 at this address, so I do wish Spotify had a premium for couples (for example),...up to 6 is a bit of overkill if you ask me. Anyway, I read that ea...
Hello, Last week I received several e-mails where I had to confirm the address to be able to continue my Spotify Premiun plan. However, they were directly sent to SPAM and I didn't realize that they were there. Now, I find myself out of the Premium P...
PlanPremiumCountryUnited States My Question or IssueI recently purchased Premium for Family with the intent of adding my girlfriend (who already has premium, but will join me on the family plan) as well as my brand's account, which is currently free ...
PlanPremiumCountryCanadaDeviceLG and ComputerOperating SystemLatest Android and Windows 10 My Question or IssueA few hours ago I got the email for the Google home mini and I was excited until I saw it said Coming soon and I could not put one in the b...
Hello,I have a Spotify Family Account. Recently my son got removed, because he forgot to follow the email for confirmation of the private adress. I wanted to reinvite him to my Family Account, but he couldn't accept the invitation, even if we tried t...
I am trying to add my 11 year old daughter to the family subscription and when I try to set it up via the invitation email, I get prompted that I need to create an account for her.Since she is 11, it won't let me.Any other way I can create an account...
Hi, I am currently a Premium Family user for about 2 years. I am the "leader" of this family and I invited my brother and sister to join me. However, thing is I used Premum for Family before I reregistered today (because for context: my brother was s...
PlanPremiumCountryCanada DeviceMicrosoft Surface LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I am a premium student member who created a family account that I stopped 10 minutes later as I found out my ste...
PlanPremiumCountrySingaporeMy Question or Issue:Spotify asked me to verify my address via email, but it was automatically classified as junk and I did not view the email at all. Now, my premium account under family has been disabled even though I am ...
Hello. I'm not sure which area to post this, and I'm so frustrated that I honestly don't care. However. I saw on a post somewhere on here that you have to cancel your plan, wait for it to expire, then subscribe to Premium For Family again, then it wi...
How do I redeem the Google Mini when purchasing the Family Plan subscription
Plan: Premium FamilyCountry: Italy My Question or IssueI have premium family and my childs hear music, but some song and author are content explicit messages that should not be eared by my childs.How can I disable the explicit content for us ? My chi...
CountryFRANCEMy Question or IssueHello, I have following question: My daughter has already a student premium account, and I have just paid for a family premium for the rest of us.To switch to our family premium, she must stop first her student paymen...
Plan My Question or IssueI have a free premium account I got with my phone deal if I upgrade to a family account how much will I pay
Hi!My family and I have premium for our family and it said our payment wasn't working or something and we needed to pay to maintain our subscription. One person in my family paid the subscription for the family but it only "upgraded" the subscription...
My Question or IssueI am unable to accept the invite to join the family plan even after multiple tries. The main host had tried reinviting me, removing me and I had already verified my email the previous time and was using spotify without any issue t...
Can i have the google home mini even if i have a family memebership ?PlanPremium
I have Premium Family account and so have registered for the Google Home Mini voucher code, which I have been told will be sent to me via email. I created my account with my Facebook account, and therefore have no email address registered for Spotify...