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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have a Premium Family Plan and each user has a different profile. Due to work situations, my wife and I live in two cities and are apart occasionally.When we try to play our own music on our own accounts on our own Google Home devices, we log each ...
PlanPremiumCountryHong KongDevicePC / Android
I am the primary account of a family subscription. I have tried to add my account to an amazon echo device, and the attempt fails with the error to the effect of: you must have a premium subscription to add to an echo device. Also, perhaps a related ...
Hello, I tried to change my account country but it is lock and can't change, I have disconnected my FB account but still doesn't change.I have a free account and don't have any other accounts.
PlanFamily Plan Country GB DeviceSamsung Galaxy 7, Apple iPad, Desktop computer Operating SystemIOS 10, Android, Windows 10 My Question or Issue Hello,I have recently added my husband and mother to my family account however, their accounts have not b...
Hola tengo problema soy invitada al grupo familiar premiun pero no se activa .Me ayudan por favor.gracias
HelloI am considering purchasing the Family Premium but have a question that I need to confirm before going ahead. I will be setting up the account under my account then inviting members.If my wife wants to play her music on the downstairs Echo Dot a...
PlanPremiumCountryIndonesiaDeviceHuawei mate 20proOperating SystemAndroid pie My Question or IssueI invite my husband, when he tried to sign up using his email, there was a message "you cannot join this family account)
PlanPremium for familyCountry PolandDevice(PC)Operating System(Windows 7) My Question or Issue Hi, I got a problem with Spotify player on my PC. Neither installed player nor web player doesn't show any music, all playlists are empty (even spotify pla...
PlanPremium for family Country ItalyDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or IssueHello, the payment for my family account was updated, but the account doesn't work. What can I do?
We are 4 family members each with a Premium account through our phone company. We are switching to another phone company not providing Spotty and would like instead to have a Family Spotify. Can we all continue with our own logins to keep our saved p...
PlanFamily PremiumCountryBelgiumDeviceAll devicesOperating SystemAndroid and Windows 10 with chrome My Question or IssueHello community Spotify,I joined spotify from a member of my family and would like to leave this service.When I delete this one in...
PlanPremiumCountry TurkeyOperating SystemWindows 10-Android My Question or Issue Hello there spotify community people again. A while ago I had an issue about containing my father (my own father that I live in the very same house and share the same la...
PlanFreeCountryAustraliaDeviceiphone 6sOperating SystemWindows 10 My Question or IssueI have been trying to accept my friends invitation but it won’t let me join there family premium plan. Pls help
Hello, I have a premium family plan under my account and everyone else in my family is able to join the plan except for one person. She keyed in the correct address information into the invite but somehow she is still unable to join. I have resent th...
my brother cancelled his premium for family subscription so my mom opened up one. however, i am unable to join?? this is pretty unfair for family members. please do fix it as i am a loyal fan of spotify.
Has anyone been able to successfully re-add someone to a family subscription after they have been removed? My brother moved back in with us but put his old address in the account details. Resending the invite and putting the correct address in doesn'...
Hi, members of my family has been kicked out of my premium plan, which has been working fine for the last couple of years. They are unable to rejoin after I send a new invite to them (see attachment) Plan: Premium for Family (SGD 14.95)Free/Premium: ...
My family members have been using my family premium accounts for few months. This aftn i found out my old credit card been expired and i have updated my credit info and re-invite all family members to join. However, all of them can't log in. I tried ...
Hi, I have a problem with Family spotify. We joined one month ago and this month I got an email that I was switched to free spotify, because thay couldnt verify our address. The problem could be in the matter of fact that 3 members of our Family went...