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I really enjoy listening to music with Spotify,but now I am facing a big problem about my account.
I get an email about my account is removed from my family's plan,but i am sure that the address is correct because it is my home address!
Can you help me solve this problem at your earliest convenience,please!!
ich habe das gemacht, noch einmal mit incagnito. ab leider die einladungs email funktioniert nicht. 😕
Hey @alirezam.
Sorry for the reply in English! We'd love to help.
Just to check we're up-to-date, were you removed from a Premium for Family plan?
Or, are you having trouble joining?
We have some more info on Premium for Family here which might help:
https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/
We'd also recommend checking out the section "Why was I removed from the Premium for Family plan?" if this is what's happened.
Keep us posted!
Many thanks,
/M
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…