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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
79687 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
59260 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195899 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29108 Views
44 replies
4 likes
I changed my Spotify password and lost my family premium. Can I get it back? Or do I need to receive new invitation from family member?
I changed my Spotify password and lost my family premium. Can I get it back? Or do I need to receive new invitation from family member?
Spotify Star
913 Views
3 replies
1 likes
PlanFamilyCountryActually Italy, but it shows Germany (I'm German) My Question or Issue I subscribed any payed for a Family Plan for my whole family. PROBLEM: None of them can register their accounts. It always says that the address is wrong.What can...
Plan Family Country Actually Italy, but it shows Germany (I'm German) My Question or Issue I subscribed any payed for a Family Plan for my whole family. P...
Spotify Star
471 Views
1 replies
0 likes
Tengo un problema con mi pago, cuento con un plan familiar premium y en el último pago sólo se me realizo el cobro de 100 pesos, aún me permite utilizar el modo premium pero solo en 4 de las 6 cuentas en el plan, la tarjeta cuenta con fondos suficien...
Tengo un problema con mi pago, cuento con un plan familiar premium y en el último pago sólo se me realizo el cobro de 100 pesos, aún me permite utilizar el modo premium pero solo en 4 de las 6 cuenta...
Spotify Legend
465 Views
2 replies
0 likes
I received an email telling me that is I did not confirm my address I would lose my family plan. Is this real?
I received an email telling me that is I did not confirm my address I would lose my family plan. Is this real?
Spotify
854 Views
1 replies
0 likes
PlanPremium Family My Question or IssueI am staying at the same address as my family member who is the owner but there seems to be a problem with my Spotify Family Premium. The first time I was sent the invite, I was able to join the Family Premium. ...
Plan Premium Family My Question or Issue I am staying at the same address as my family member who is the owner but there seems to be a problem with my Spotify Family Premium. The first t...
Spotify Legend
691 Views
3 replies
0 likes
PlanFamilyCountry AustraliaDeviceSamsung8Operating SystemWindows 10 My Question or IssueI've just upgraded from free to Family plan, when and how do I know that the plan has switched?
Plan Family Country Australia Device Samsung8 Operating System Windows 10 My Question or Issue I've just upgraded from free to Family plan, when and how do I know that the p...
Spotify Star
492 Views
1 replies
0 likes
Hola a todos Tengo una consulta, sucede que el día de ayer he decido aumentar mi plan individual a familiar, resulta que puse el nombre de la persona que iba a invitar en el lugar equivocado, ahora el nombre del plan familiar quedo con el nombre de o...
Hola a todos Tengo una consulta, sucede que el día de ayer he decido aumentar mi plan individual a familiar, resulta que puse el nombre de la persona que iba a invitar en el lugar equivocado...
Spotify Legend
1369 Views
1 replies
0 likes
Invited someone to my family plan, they said it came from John Wayne, weird.Any idea on why this would not pull my normal account name?
Invited someone to my family plan, they said it came from John Wayne, weird. Any idea on why this would not pull my normal account name?
Spotify Legend
621 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(Samsung Galaxy 9+)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, My daughter missed one payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the...
...ne payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the problem but when I try to register once again through the newly generated link, it says "No fue p...
Spotify Legend
842 Views
1 replies
0 likes
My brother sent me an invite. I have been trying to joined but every time I tried, it gives me an error when I submit. "You're unable to join this Family plan. Need help? Read our FAQ." There is nothing in the FAQ which tells me what's causing this v...
My brother sent me an invite. I have been trying to joined but every time I tried, it gives me an error when I submit. "You're unable to join this Family plan. Need help? Read our FAQ." &n...
Spotify Star
1229 Views
1 replies
1 likes
Hey, my sister was the owner of our last spotify premium family membership. She went to live to another country and now i cant have premium features. My other sister, who lives in my house, got a new familiar premium pack but when she invited me it s...
Hey, my sister was the owner of our last spotify premium family membership. She went to live to another country and now i cant have premium features. My other sister, who lives in my house, g...
Spotify Legend
538 Views
1 replies
0 likes
PlanPremiumCountry Philippines My Question or IssueI got a notification that my payment failed which is a monthly thing for me - even if my debit card has sufficient funds. I am asked to update payment info. Basically I just type the same info on my ...
...om's) associated w/ my Premium Family Plan from Spotify's Autoresponder?
Spotify Legend
5506 Views
1 replies
0 likes
Ben öğrenci premium almak istiyorum fakat şu an öğrenciler için 3 aylık 0,99 tl kampanyası var ve ben bu kampanyadan daha önce faydalandığım için tekrar alamıyorum ve normal şekilde öğrenci premium alabilmem için de bi seçenek mevcut değil. Bunun dış...
Ben öğrenci premium almak istiyorum fakat şu an öğrenciler için 3 aylık 0,99 tl kampanyası var ve ben bu kampanyadan daha önce faydalandığım için tekrar alamıyorum ve normal şekilde öğrenci premium a...
Spotify Legend
534 Views
1 replies
0 likes
PlanFree/PremiumCountry HondurasDeviceGalaxy S 5Operating SystemAndroid My Question or IssueI live in Honduras and one of my friends that I live with upgraded to the Family Premium Plan and invited me to be a part of it. He doesn't have an address li...
Plan Free/Premium Country Honduras Device Galaxy S 5 Operating System Android My Question or Issue I live in Honduras and one of my friends that I live with upgraded to the Family...
Not applicable
1540 Views
3 replies
0 likes
PianofortepremioNazione ITDispositivoSamsung Galaxy s8Sistema operativoAndroid Oreo La mia domanda o problema Ciao, ho dovuto cambiare piano famiglia, ma adesso non mi dà la possibilità di accettare il nuovo invito per una questione di tempo inferior...
Pianoforte premio Nazione IT Dispositivo Samsung Galaxy s8 Sistema operativo Android Oreo La mia domanda o problema Ciao, ho dovuto cambiare piano famiglia, ma ad...
Composer
639 Views
1 replies
0 likes
I live with my sister in Colombia, but for work, I have to be in India for 9 months, can I still use the family account?PlanFamilyCountryColombia
I live with my sister in Colombia, but for work, I have to be in India for 9 months, can I still use the family account? Plan Family Country Colombia
Moderator
126596 Views
4 replies
0 likes
PlanFreeCountry BrasilDeviceMotorola g3 and desktopOperating SystemAndroid and Windowns 7 My Question or Issue I'm having trouble accepting invitation to a family plan because I do not receive the email to accept. I sought every possible way to accep...
Plan Free Country Brasil Device Motorola g3 and desktop Operating System Android and Windowns 7 My Question or Issue I'm having trouble accepting invitation to a family p...
Not applicable
1109 Views
4 replies
0 likes
I am trying to register my girlfriend( who stays with me) into my spotify family plan for months. We created a new account everytime spotify disabled my girlfriends account despite it being the same as mine. However, this is getting abit troublesome ...
I am trying to register my girlfriend( who stays with me) into my spotify family plan for months. We created a new account everytime spotify disabled my girlfriends account despite it being the s...
Spotify Legend
552 Views
2 replies
1 likes
PlanFamiliar País Colombia Desde hace unos meses he estado pagando el plan familiar normalmente con la tarjeta e-prepago que brinda Bancolombia. Sin embargo, en el último pago no puedo realizar el proceso y al introducir la información de la tarjeta ...
Plan Familiar País Colombia Desde hace unos meses he estado pagando el plan familiar normalmente con la tarjeta e-prepago que brinda Bancolombia. Sin embargo, en el úl...
Visitor
1927 Views
2 replies
0 likes
planFamily/PremiumCountry USDevice PCOperating SystemWindows 10 My Question or IssueQuestion. I am about to take my Dad off my Family Plan. He currently has playlists etc. If he leaves the Family account and goes with his own Premium account, will he...
plan Family/Premium Country US Device PC Operating System Windows 10 My Question or Issue Question. I am about to take my Dad off my Family Plan. He c...
Spotify Star
932 Views
1 replies
1 likes
