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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20281 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179374 Views
32 replies
9 likes
I added my girlfriend who lives with me to my family plan, but she used her old address at her parents because it was/is her billing address for her credit/debit cards and she thought she would be paying for her usage, which she isn't, I am. Then Spo...
I added my girlfriend who lives with me to my family plan, but she used her old address at her parents because it was/is her billing address for her credit/debit cards and she thought she would be p...
Spotify Legend
502 Views
1 replies
0 likes
PlanFamilyCountry USADeviceGoogle PixelOperating SystemAndroidMy Question or IssueMy account was recently hacked. When I'd open it up, it showed all sorts of music I recently played (but I didn't) that wasn't even in my language. When I opted to chan...
Plan Family Country USA Device Google Pixel Operating System Android My Question or Issue My account was recently hacked. When I'd open it up, it showed all sorts of music I r...
Spotify Legend
623 Views
1 replies
0 likes
Yaklaşık 1 ay önce bir aile hesabına katıldım. Adres tamamıyla doğru girilmişti. Daha sonra bana adresi doğrulamam için bir mail geldi ve maildeki linke gidince posta kodunu yazmam istendi. Yazdım ve adresimin doğrulandığı yazdı. bundan tam bir hafta...
Yaklaşık 1 ay önce bir aile hesabına katıldım. Adres tamamıyla doğru girilmişti. Daha sonra bana adresi doğrulamam için bir mail geldi ve maildeki linke gidince posta kodunu yazmam istendi. Yazdım ve...
Spotify Legend
4333 Views
1 replies
3 likes
All the requests for change of address for Family Premium has been marked as resolved and the solution is simply "suggest in as new idea". i saw post from as early as 2016 having the issue and till now it has Not been resolved.I have subscribed to sp...
All the requests for change of address for Family Premium has been marked as resolved and the solution is simply "suggest in as new idea". i saw post from as early as 2016 having the issue a...
Composer
580 Views
3 replies
0 likes
PlanFreeCountry INDONESIADeviceSAMSUNGOperating SystemAndroid My Question or Issueare there any method beside credit card payment method in indonesia to pay premium for family ?N.B: i dont have any credit card and i dont like to have any credit card....
...remium for family ? N.B: i dont have any credit card and i dont like to have any credit card. And sorry for my bad english
Spotify Star
851 Views
1 replies
0 likes
PlanFree/PremiumCountry BrazilDeviceGalaxy J2Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got kicked from my family plan (that my mother created) even tho our address matches perfectly?!?! What the **bleep**? And wor...
Plan Free/Premium Country Brazil Device Galaxy J2 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got kicked from my family plan (t...
Spotify Star
352 Views
1 replies
2 likes
Hi, I am the premium family account holder, however it is saying that I am not. Please can this be resolved asap
Hi, I am the premium family account holder, however it is saying that I am not. Please can this be resolved asap
Composer
336 Views
1 replies
0 likes
My girlfriend has a spotify family subscription with her grandmother and grandfather who she lives with, now do we have the question if her grandfather will be able to make use of the subscription. Does anyone know? if so please tell me
My girlfriend has a spotify family subscription with her grandmother and grandfather who she lives with, now do we have the question if her grandfather will be able to make use of the subscription....
Community Legend
666 Views
2 replies
0 likes
PlanFamilyCountry Ireland My Question or Issue Hey, A member of my family was removed as they did not verify their account in time as they were busy / traveling with work. Tried to add them again but I couldn't. Can you help me add them back. Thanks.
Plan Family Country Ireland My Question or Issue Hey, A member of my family was removed as they did not verify their account in time as they were busy / traveling w...
Spotify Legend
356 Views
1 replies
0 likes
Dear All, I was invited to Spotify family. I am adding our home address but system doest accept provided address (street, zip code, etc.). Where person who invited me can check proper address which was provided before. Right now, I am with him lookin...
Dear All, I was invited to Spotify family. I am adding our home address but system doest accept provided address (street, zip code, etc.). Where person who invited me can check proper address which w...
Spotify Legend
327 Views
1 replies
0 likes
PlanFreeCountry Turkey My Question or Issue Hi. I was using Spotify Premium for Family for 4-5 months. We canceled our first plan and created another plan with my family. I used it for a month. And Spotify sent me a mail that said we can't confirm yo...
Plan Free Country Turkey My Question or Issue Hi. I was using Spotify Premium for Family for 4-5 months. We canceled our first plan and created another plan with my family...
Composer
318 Views
1 replies
0 likes
PlanPremium familyCountry USA Device(iPhone 8, ihone 7, PC,Operating System(iOS 10, Windows 10,etc.) My Question or Issue I have sent invitations to my son and daughter, but the invitation link doesn't go anywhere. It asks to login, which has to be d...
Plan Premium family Country USA Device (iPhone 8, ihone 7, PC, Operating System (iOS 10, Windows 10,etc.) My Question or Issue I have sent invitations to my son and d...
Spotify Star
457 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Hi there! I recently join my new house mate’s Premium Family plan. After a week of enjoying the awesome Premium features, I found myself got kicked out of the plan! Wh...
Plan Free/Premium Country Device iPhone 6S Operating System iOS 12 My Question or Issue Hi there! I recently join my new house mate’s Premium Family plan. After a week o...
Spotify Star
282 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy 8+Operating SystemAndroid OreoMy Question or IssueHallo zusammen, Ich habe für Premium Family Lastschrift eingerichtet und für folgende Lastschriften einen Haken gesetzt.Allerdings funktioniert das nicht,...
Plan Premium Country Germany Device Samsung Galaxy 8+ Operating System Android Oreo My Question or Issue Hallo zusammen, Ich habe für Premium Family Lastschrift eingerichtet u...
Spotify Legend
565 Views
1 replies
0 likes
Hey guys. My family members can't get verify by spotify premium for family. We live in same adress (as our accounts information shows), but one of members gets downgraded to free spotify version. Any thougts?
Hey guys. My family members can't get verify by spotify premium for family. We live in same adress (as our accounts information shows), but one of members gets downgraded to free spotify v...
Spotify Legend
439 Views
1 replies
0 likes
Device(iPhone x) My Question is that my husband is the account holder for our Family Premium however we can't access his account off the FB page where our premium account is off of for some reason but his free one is still accessible though? We are t...
Device (iPhone x) My Question is that my husband is the account holder for our Family Premium however we can't access his account off the FB page where our premium a...
Spotify Legend
258 Views
1 replies
0 likes
I recently got kicked off a family plan and they have sent me the email to log back on and it won’t work. We reside at the same address and idk what to do???
I recently got kicked off a family plan and they have sent me the email to log back on and it won’t work. We reside at the same address and idk what to do???
Spotify Legend
329 Views
1 replies
0 likes
PlanFamily PremiumCountry USA DeviceiPhone 5sOperating SystemiOS 12.0.1 My Question or IssueI have a Family Premium Plan. This morning i login (iphone app) and both the Radio and Browse icons are gone. My wife and daughter still have them. It is only...
Plan Family Premium Country USA Device iPhone 5s Operating System iOS 12.0.1 My Question or Issue I have a Family Premium Plan. This morning i login (iphone a...
Spotify Star
453 Views
1 replies
1 likes
Sadece kullanılabilir. Ne kadar çok kolaylaşmalıdır, bizim için denememiz ve yardım etmemiz gerekir.PlanSerbest Ülke Türkiyecihaz(iPhone 6 plusÇalış sistemi(iOS 12 I purchased a premium for the student, but my account seems to be free in practice, al...
Sadece kullanılabilir. Ne kadar çok kolaylaşmalıdır, bizim için denememiz ve yardım etmemiz gerekir. Plan Serbest Ülke Türkiye cihaz (iPhone 6 plus Çalış sistemi (iOS 12 ...
Spotify Legend
440 Views
2 replies
0 likes
Earlier this year I bought Premium for a year for a reduced price, I believe it was a sale at the start of the year. I finally got Premium for Family running with my family. My question now is: does my original Premium year-subscription get extended ...
Earlier this year I bought Premium for a year for a reduced price, I believe it was a sale at the start of the year. I finally got Premium for Family running with my family. My question n...
Spotify Legend
828 Views
1 replies
0 likes
