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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
The confirmation email shows the name of the last user as the owner of the family account. The confirmation email is something like:Congratulations you join the family subscription from [name of the person who was in this family slot previously]. 201...
Merhabalar,Uzun süredir aile planı kullanıyorduk, ödeme metodunu değiştirmek zorunda kaldık ve hesap şu an ücretsiz versiyona geçti. şimdi ise hiç bir banka kartı/kredi kartı ile işlem yapamıyorum. Banka ile iletişime geçtiğimde hesapların internet a...
Boa Tarde, Moro com minha prima, e ela me mandou um convite para o plano familiar, quando coloco totas como informações, recebendo uma mensagem informando que não é possível no plano. Sendo que o endereço está igual. o que fazer? Essa informação que ...
PlanPremium FamilyCountryBrazil DevicePC, J7 ProOperating System Windows 10 64 bitsAndroid 7.0 My Question or Issue I was on a Family Premium Family Plan without any problems for a long time, until one day Spotify asked me to verify my address by ema...
Os meus familiares não estão conseguindo aceitar o plano familiar, o cep está tudo certo e está sempre ligado e pronto para o seu convite, continua a dar errado e aparecendo isso:
PlanPremium CountryPerú Operating System(iOS, Android) My Question or IssueMy wife has been removed from my Family Plan and we obviously live in the same place. My sister in law who also lives with us wasn't removed from the plan. I sent the invite a...
PlanPremium for Family CountryDenmark DeviceiPhone 8Samsung Galaxy 9Macbook Pro late 2016Sonos Operating SystemiOS 10 My Question or IssueMy music keeps stopping because of to many devices even though we only use two. How many units can we use at the...
Oi. Seguinte, tenho o plano universitário mas quero ir pro familiar, mas quando recebi o convite pro familiar no mesmo dia houve debito da taxa do universitário em minha conta. Então quero saber se eu cancelar o universitário terei estorno do valor d...
I received an email telling me that is I did not confirm my address I would lose my family plan. Is this real?
PlanFree/PremiumCountry SwedenDeviceMacbook air 2018 with latest iOSOperating System My Question or Issue I have Spotify Premium and a family account.. My wife and other daughter have gotten invitation from me earlier and everything worked fine. But ...
It is the second time that this has happened to me, I run the Premium Fam account for my family, and everytime the payment goes thru it automatically errases every family member I have there. Is there a solution for this?
Plan PREMIUM FAMILYCountry (PH) Device(iPhone 6s)Operating System(iOS 11) My Question or Issue Hello! Have noticed a concern regarding your monthly renewal for Spotify Premium Family. It seems that I (the owner) checked my family and all 5 of them we...
Planfamiliar PremiumPaís Colombia Mi pregunta o problema Lo que se sucede es que no verifique el correo de la cuenta premium familiar y creo que me la bloquearon y ya no puedo ingresar y vivo con el titular de la cuenta
İki kere ödeme alındığı halde premium olmadım, sürekli hesabı yükseltmem gerektiğini söyleniyorçPlanFree/PremiumCountry TurkeyDevice(iPhone 6s)Operating System(iOS 10) My Question or Issue
Ben 6 aya yakındır aile için premium üyeliği kullanıyordum. Aile üyelerimizden ana hesaba sahip kişi çıkmak istedi bizde dağıldık. Fakat aynı kişiler ile başka bir aile için premium hesabına giremiyorum.
I am currently trying to join a family subscription plan but it is not allowing me to do so. I live in the same address and it is still not allowing me to join. I was previously in the plan, but it suddenly switched me back to a free subscription. Th...
PlanPremium for familyCountryNorwayOperating System(iOS 10, Windows 10,etc.) My Question or IssueI realized the policy of Spotify that is limiting to only one device to play music at the same time even if I signed the family-plan. It bothers me a lot...
Greeting from Turkey, Dear spotify members! I need your support about spotify family plan specifications. I have a sister and I want to her use spotify premium but she lives in different city. I checked spotify family rules but the conditions are inc...
Oi. Seguinte, tenho o plano universitário mas quero ir pro familiar, mas quando recebi o convite pro familiar no mesmo dia houve debito da taxa do universitário em minha conta. Então quero saber se eu cancelar o universitário terei estorno do valor d...
Hi there. I got my Premium account for family a while ago but Spotify just kicked my wife out of my account. In the email that came from spotify says "you must live at the same adress". But the thing is, our surnames are the same, our legal address i...