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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72992 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88735 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
70526 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203448 Views
265 replies
33 likes
Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich das, weil ich immer auf dieses Angebot geleitet werde und da f...
Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich da...
Spotify Star
1029 Views
1 replies
0 likes
PlanPremium - Family CountryIRELAND My Question or Issue Have had Spotify Family for a years with no issues, love the service. Total of three of us on it. Myself, my brother and sister. We all live together and as I said no issue until last week wher...
Plan Premium - Family Country IRELAND My Question or Issue Have had Spotify Family for a years with no issues, love the service. Total of three of us on it. Myself, m...
Spotify Star
687 Views
1 replies
0 likes
PlanPremium Family Plan My Question or IssueI keep getting prompt with a red notice thats says: "unable to add you to the Family Plan"; once I accept the invitation through the email sent by Spotify, complete the confirmation form and click on "send"...
Plan Premium Family Plan My Question or Issue I keep getting prompt with a red notice thats says: "unable to add you to the Family Plan"; once I accept the invitation through the email s...
Spotify Star
814 Views
1 replies
0 likes
PlanPremium - FamilyCountry The NetherlandsDevicePC (Windows), iphone X, Iphone 7 ( latest IOS ) Operating Sys iOSMy Question or IssueHello, I have upgraded my account from premium to premium family and am trying to add my wife and daughter to that p...
Plan Premium - Family Country The Netherlands Device PC (Windows), iphone X, Iphone 7 ( latest IOS ) Operating Sys iOS My Question or Issue Hello, I have u...
Casual Listener
2341 Views
2 replies
0 likes
PlanFamilyCountry FranceDeviceiPhoneOperating SystemiOS 10 My Question or IssueYesterday, I just took a Spotify Family, so that my girlfriend, living with me, can get a premium version too. I saw that we cannot even view the pysical adress of any acc...
Plan Family Country France Device iPhone Operating System iOS 10 My Question or Issue Yesterday, I just took a Spotify Family, so that my girlfriend, living with me, can get a...
Spotify Legend
770 Views
1 replies
1 likes
PlanPremium for FamilyCountryUSADeviceSamsung Galaxy S7 My Question or IssueI signed up for Premium and then upgraded to the Family plan to get the Google Home Mini, but I was charged $14.99 instead of the $0.99 3-month Premium trial. How do I get my...
Plan Premium for Family Country USA Device Samsung Galaxy S7 My Question or Issue I signed up for Premium and then upgraded to the Family plan to get the Google Home Mini, but I was c...
Spotify Star
482 Views
1 replies
0 likes
Hi, can someone help me please? I can't find my address in my account, cause i changed couple times where i live and i need to gibe my address to my parents for the account family? Where can i check it?
Hi, can someone help me please? I can't find my address in my account, cause i changed couple times where i live and i need to gibe my address to my parents for the account family? Where can i c...
Spotify Star
678 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceAllOperating SystemAll My Question or Issue my friend sells Spotify Family invitation, it is punishable and you get a fine or account is blocked because its against the rules. What are the measures against those situat...
Plan Premium Country Germany Device All Operating System All My Question or Issue my friend sells Spotify Family invitation, it is punishable and you get a fine o...
Spotify Star
1247 Views
1 replies
0 likes
Hi There, I am in South Africa and have a premium account. I want to upgrade / move to a family account however cant seem to find the info to do so. All links / pages I am directed to end in an error page 404 . Please can someone point me in the righ...
Hi There, I am in South Africa and have a premium account. I want to upgrade / move to a family account however cant seem to find the info to do so. All links / pages I am d...
Spotify Star
1584 Views
1 replies
8 likes
em meu cartão esta como pago o meu plano familia, porem ate agora não liberou o acesso.
em meu cartão esta como pago o meu plano familia, porem ate agora não liberou o acesso.
Spotify Star
469 Views
1 replies
0 likes
PlanFamilyCountryUSA My IssueEverytime i try to invite my girlfriend to my family plan, it keeps giving her and error and also the owners name on the invite is not mine. Any help would be appreciated. As far as i know, no one else has access to my ac...
Plan Family Country USA My Issue Everytime i try to invite my girlfriend to my family plan, it keeps giving her and error and also the owners name on the invite is not mine. A...
Spotify Legend
703 Views
1 replies
0 likes
PlanPremiumCountryPeru My Question or IssueEverytime I try to invite my daughter, who lives with me, to my family plan, she try to accept the invitation but spotify mentions that it's not possible.Only my wife is already added. I'd like to know why m...
Plan Premium Country Peru My Question or Issue Everytime I try to invite my daughter, who lives with me, to my family plan, she try to accept the invitation but spotify mentions that i...
Spotify Legend
498 Views
1 replies
0 likes
I was the "head" of my old family subscription, but I cancelled it, and got an invitation to our new family subscription. I cannot accept it, because the system wants me to renew my old one, but I just want to join the new family group. Is it a way t...
I was the "head" of my old family subscription, but I cancelled it, and got an invitation to our new family subscription. I cannot accept it, because the system wants me to renew my old one, but I j...
Spotify Legend
437 Views
1 replies
0 likes
PlanFamily PremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 11 My Question or Issue I recently purchase a spotify family plan, and I wasn't sure if I was allowed to add my mom (who has a different last name), because spotify might be sus as t...
Plan Family Premium Country USA Device iPhone XS Max Operating System iOS 11 My Question or Issue I recently purchase a spotify family plan, and I wasn't sure if I w...
Spotify Star
1532 Views
1 replies
0 likes
Aile paketiyle beraber daha sonradan bir premium ücreti daha çekildi ve geri iadesini istiyorum yardımcı olur musunuz? None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumC...
Aile paketiyle beraber daha sonradan bir premium ücreti daha çekildi ve geri iadesini istiyorum yardımcı olur musunuz? None of the below information is required. However, the more you provide the eas...
Community Legend
355 Views
1 replies
0 likes
So my family started a spotify family account. I personally have a student account, but want to switch my account from a student account to the family account. What should I do to keep all my playlists and songs, but not having to pay for the student...
So my family started a spotify family account. I personally have a student account, but want to switch my account from a student account to the family account. What should I do to k...
Spotify Star
467 Views
1 replies
0 likes
None of the below information is required. However, the moreMy Question or Issue I have a family plan, registered for a free Google mini, got the email, signed up to receive it, and nothing has come. When I nagivate back to the link and try to order ...
None of the below information is required. However, the more My Question or Issue I have a family plan, registered for a free Google mini, got the email, signed up to receive it, and n...
Spotify Star
539 Views
1 replies
0 likes
Plan - Premium Family plan Country - Canada My Question or Issue I switched from a Premium plan to a premium Family plan. My daughter had a Trial Premium plan. I invited her in and she accepted but her account settings still says Premium trial as her...
Plan - Premium Family plan Country - Canada My Question or Issue I switched from a Premium plan to a premium Family plan. My daughter had a...
Spotify Star
660 Views
3 replies
0 likes
Hi,I'd like to know if student and family subscription will be available in Egypt any time soon.
Hi, I'd like to know if student and family subscription will be available in Egypt any time soon.
Spotify Star
2075 Views
1 replies
7 likes
PlanPremiumCountry IrelandDevice(iPhone 6, Desk Top's)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Have upgrade to Premium family and when we accept invite, we are redirected to subscription and payment page and not a ...
Plan Premium Country Ireland Device (iPhone 6, Desk Top's) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Have upgrade to Premium family...
Composer
525 Views
1 replies
0 likes
