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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium CountryU.S. Device(iPhone 6s, Amazon Kindle Fire HD 8, Laptop PC) Operating System(iOS 11.4.1, FireOS, Linux Mint, Solus, Windows 10) My Question or IssueI received an email notification that said I had to renew my verification within 7 d...
Hi,ich habe gerade eben Premium Family für meinen Account gemacht. Jetzt wurde mir gesagt, es besteht bereits ein Family Account bei uns. Ich habe dann direkt wieder gekündigt, muss ich diesen Monat trotzdem zahlen? ich habe Spotify noch nicht genutz...
PlanSpotify FamilyCountry South Korea (Bank in US)My Question or IssuePart of my family lives in South Korea but my bank and Spotify account are based in the US. Will I be able to start a family plan with the people who live with me in Korea even tho...
Hallo zusammen, habe hier einige Beitraege zu dem Thema gelesen, aber es hat nicht wirklich eine Antwort gegeben. Ich habe einen Spotify Familly account mit derzeit einem Zusatzuser/Familienmitglied. Nun wollte ich vor geraumer Zeit ein weiteres hinz...
PlanPremiumCountryArgentinaDevice Operating System My Question or Issue Hi, I had the premium family spotify but then the payments wouldn't continue for some reason, and now I'm trying to pay them and says there is an error... I tried using multiple ...
Nessuna delle informazioni è richiesta. Tuttavia, più fornisci, più facile sarà per noi provare e aiutare.PianofortepremioNazione ITDispositivoSamsung Galaxy Note 3Sistema operativo La mia domanda o problemaQuando completo la pagina di conferma all'i...
So my family got deleted by spotify but she already verified with postal code
PlanPremiumCountryBrazil DeviceVáriosOperating SystemVários My Question or Issue Olá, eu tenho uma conta premium que paguei até fevereiro/2019. Agora eu quero fazer a mudança pra um plano familar. Esse saldo é abatido quando vierem as cobranças do pl...
PlanPremiumCountry Device(iPhone 6s)Operating System(iOS 10) My Question or Issue Spotify Premium family plan has stopped working after update. All 6 accounts suddenly stopped working and when the user paying the plan tries to update the paying infor...
Help! 2 of my family member got removed because they did not reply (they missed to do iit) to to the Spotify email to verify their address. I re-invite the 2 members but no way for them to be subscribed as before, spotify denies that! Any ideas other...
Hello, i'm trying to upgrade my free account to the premium for family subscription. but everytime i enter my credit card information and everything, it keep on saying payment failed. try again, or use a different payment method. but there's only one...
My daughter shares her time with me and my ex at different addresses. Can I put her on my family plan?
PlanCurrently one solo premium account.Country GermanyDeviceWe all have iPhonesOperating SystemIOS10 My Question or IssueMy family members and I are US Citizens living in Germany and we've been trying to pay for a premium family account for a while b...
My family is basically a recomposed family and we all live in diffrent places and all see each other during the holidays. When I got the premium family plan in France my idea was to also give it to my step sisters and brothers but they weren't with m...
I am seeing and hearing ads as a subscribed family member on my wife's account. It's my understanding that this is still considered a premium account which would mean no ads. Any insight?
PlanFree/PremiumCountryPortugal DeviceOP2Operating SystemAndroid Oreo, Windows 10 My Question or Issue Hello,Some time I subscribe Account Family,In this last renewal I became Premium only, without having requested the change.Can you help me figure o...
Hello, I was previously on my roommate's family plan, but I've since moved and I just today started my own plan. I've shared the plan with two people, and they've been able to use Spotify just fine.However, I was never asked for my address. I'm worri...
Country TurkeyDevicePc, PS4, Sony Xperia My Question or Issue I made family account first month was good but second all members have kicked automatically. I tried to send family invite again but causes an arror. I looked frequently asked questions an...
PlanfamilyCountry EnglandDeviceiphone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I joined family yesterday. My son has received an d set up his account. My other son has not received email. My daughter has received ...
PlanPremiumCountry DeviceiPhonesOperating SystemiOS10 My Question or Issue I have a family premium account where all 4 of us benefit from spotify premium. Mine and my dad's accounts keep getting mixed though and our playlists are not separate. Even t...