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adicionar membro novamente.

adicionar membro novamente.

ola, 

 

Estou tentando adicionar meu irmão novamente ao meu plano, porem após ele fazer as etapas necessárias, aparece a mensagem dizendo, ´´So ~e possível entrar no plano premium de outra pessoa uma vez a cada 12 meses.''

 

Como posso resolver ?

 

Plan

Free/Premium

Country

 

Device

(iPhone XS)

Operating System

(iOS )

 

My Question or Issue

 

Reply
1 Reply

Hi @Leobelo,

 

Welcome to the Community and thanks for reaching out! We hope you don't mind us replying in English.

 

It seems that your brother's account has already been a part of a Family plan, but he switched it to join another. Members are allowed to switch Family plans only once a year. This means that his account cannot be a part of your current Family plan until the 12 months expire.

 

Hope this cleared things up. The Community is always here if there's anything else you need assistance with.

 

Take care.

YordanModerator
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