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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 154459 Views
  • 32 replies
  • 9 likes
  • 154459 Views
  • 32 replies
  • 9 likes

Premium Family

Ich möchte aus meiner Liste 1 Person entfernen aber es kommt eine Fehlermeldung sobald ich auf die Person drauf drücke.alle anderen könnte ich entfernen !!Fehlermeldung: Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal.kann mir da jemand...

  • Casual Listener
  • Ich möchte aus meiner Liste 1 Person entfernen aber es kommt eine Fehlermeldung sobald ich auf die Person drauf drücke. alle anderen könnte ich entfernen !! Fehlermeldung:  Hoppla! Da ist...
  • Maxim
  • Spotify Star
  • 412 Views
  • 5 replies
  • 0 likes
  • 412 Views
  • 5 replies
  • 0 likes

Made a mess of upgrading to family account - help!!

Hi there. I think I've made a right mess of upgrading to a family account from my premium one.I entered my wife's name and email thinking I was adding her to the household but soon realised I was supposed to be entering my details here. I've attached...

  • Visitor
  • Hi there. I think I've made a right mess of upgrading to a family account from my premium one. I entered my wife's name and email thinking I was adding her to the household but soon realised I w...
  • Bittencourt
  • Spotify Star
  • 257 Views
  • 5 replies
  • 0 likes
  • 257 Views
  • 5 replies
  • 0 likes

premium for families

I am usinf spotify premium for my family. What if we are going on holiday? What will happen to my account? Will it be delated? Please answer me

  • Newbie
  • I am usinf spotify premium for my family. What if we are going on holiday? What will happen to my account? Will it be delated? Please answer me
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Re: Wo kann man die Adresse nachlesen mit der man sich angemeldet hat?

Hallo, ich habe mein abo gekündigt und war danach auf Spotify Free. nun habe ich Premium wieder angemeldet aber die Adresse konnte ich dennoch nicht neu eingeben sondern diese war anscheinend schon eingetragen. dh ich müßte auch meinen account komple...

  • Newbie
  • Hallo,  ich habe mein abo gekündigt und war danach auf Spotify Free.  nun habe ich Premium wieder angemeldet aber die Adresse konnte ich dennoch nicht neu eingeben sondern diese war anschei...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Spotify thinks me and my wife dont live in the same address

Me and my wife we live in the same flat as usual and we both had premium for a long time. When spotify family was announced we went for it. Then several months later spotify kicked my wife from my family account. Now i think this was becouse we did n...

  • Visitor
  • Me and my wife we live in the same flat as usual and we both had premium for a long time. When spotify family was announced we went for it. Then several months later spotify kicked my wife from my family...
  • user-removed
  • Not applicable
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

my Home page for Premium Family

Hello I have a Premium Spotify account and when I upgraded it to Family, I must have messed it up. My profile is correct, but when I go to the page for managing family members the 'YOU' is my son not me, and I cannot change it. I have tried 'edit pro...

  • Casual Listener
  • Hello   I have a Premium Spotify account and when I upgraded it to Family, I must have messed it up.  My profile is correct, but when I go to the page for managing family members the 'Y...
  • 173 Views
  • 0 replies
  • 0 likes
  • Premium
  • 173 Views
  • 0 replies
  • 0 likes

family members using in different locations

Hello, I have a premium spotify account and my son who lives at the same address is a family member. When i am travelling and listening to spotify, say in a hotel room, if he uses spotify via sonos at home, I am cut off. what do I do?

  • Casual Listener
  • Hello,  I have a premium spotify account and my son who lives at the same address is a family member.  When i am travelling and listening to spotify, say in a hotel room, if he uses s...
  • 589 Views
  • 0 replies
  • 0 likes
  • spotify premium family
  • 589 Views
  • 0 replies
  • 0 likes

Premium for family. Non accetta un membro della famiglia

Buongiorno.Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il suo indirizzo non può essere verificato. Grazie dell'...

  • Newbie
  • Buongiorno. Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il ...
  • katinwonderland
  • Newbie
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes

Problemas con mi cuenta

Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me incomoda mucho

  • Newbie
  • Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me i...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Plano familiar

Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho que cadastrar tudo de novo!? Tenho que enviar os c...

  • Newbie
  • Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho...
  • Bittencourt
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Eliminar usuario administrador

Como puedo eliminar un usuario administrador de mi plan familiar 

  • Casual Listener
  • Como puedo eliminar un usuario administrador de mi plan familiar 
  • Bittencourt
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Accidental account name entry for the family plan

This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, unfortunantly I was susposed to enter my name and then add member...

  • Newbie
  • This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, u...
  • osornios
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Can't get my premium back

my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my premium back. can someone help me??

  • Newbie
  • my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my p...
  • osornios
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Spotify familiar con hermanos y sobrinos

Buenas tardes, tengo unas dudas sobre el spotify familiar. ¿puedo usar el spotify familiar con mi hermana, mi sobrina, mi cuñado y mi madre vivendo todos en el mismo domicilio? ¿cuanto es el maximo de usuarios que pueden hacer uso de este servicio? ¿...

  • Newbie
  • ...potify. Can I use the family spotify with my sister, my niece, my brother-in-law and my mother living in the same household? How much is the maximum number of users who can use this service? How does s...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

family to my family subscription

I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription and that kind of makes it pointless to have it. I

  • Casual Listener
  • I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription a...
  • osornios
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Admin of family plan

How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family plan?

  • Newbie
  • How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family...
  • user-removed
  • Not applicable
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Spotify is not working

I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't pay but I did! So... What can I do?? Its say that I ...

  • Casual Listener
  • I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't p...
  • RocioRojas
  • Casual Listener
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Cannot add family member to the family account

I have a family account and would like to invite a family member When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. For another family member it works.Many people seem to have ...

  • Newbie
  • I have a family account and would like to invite a family member  When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. F...
  • 152 Views
  • 0 replies
  • 1 likes
  • 152 Views
  • 0 replies
  • 1 likes

Wieso können andere nicht an meinem Family Konto teilnehmen

Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt eingeladen habe. In den von Spotify enthaltenen Emails ...

  • Newbie
  • Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt e...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Family Spotify

Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent regular mail to him and they got him. What is the proble...

  • Newbie
  • Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent r...
  • 248 Views
  • 0 replies
  • 0 likes
  • kenth.kengarden@hotmail.com
  • 248 Views
  • 0 replies
  • 0 likes