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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I accept invitation from my husband to join premium for family. I enter invite code and verify that I am not a robot, & then I enter my name, address, etc. but I still can't connect.
I can not add 5 relatives, just 4.; /In my settings only four options appear, please correct :(. I am the administrator of the family premium account.
I'm a family account administrator and three of my guests were eliminate by the system... I sent them the invitation but the system doesn't allow them to validate it... What I can do?
Olá, Fiz um plano familiar e apesar de um dos usuários ter a conta ativa no painel de controle do plano, sua conta quando acessada permanece como uma conta "Free" e ele não consegue usufruir dos benefícios da conta que estamos pagando. Já removi ele ...
This does not answer the question. If Mom has set up and is paying for the Family Premium does the other family members existing premium subscribtion stop coming out of their bank accounts once they are invited and accept the Family Premium invite?
ALL OF MY FAMILY MEMBER HAS KICKED OUT ,and i can't invite them back , say it can't vertify the address something like that , but they have send back the vertify email and fill in the same address and zip code and also doesn't work ,is there any solu...
Tengo agregada a mi mamá, y mis 3 hermanos, pero, Spotify me quita las cuentas de mi mamá y 2 de mis hermanos. Ya han sido varias ocasiones y mi "solución" ha sido hacer un ********* o contraseña diferente para que vuelvan a entrar, pero no pasa much...
Well to start with it my brother bought Spotify Premium. Then he sent me an invite and I wanted to join. But as I have typed everything what was asked correctly in, the site said that the adress of my brother does not match with my adress which is bs...
Hello! I have the Family Plan and one of the members can't log in with the plan anymore. I resend him the invitation but nothing works... Why has this happening? How can it be solved? The rest of us are using it without problems! thank you so much!!
Hi!I wanted to ask why do I have only 4 account to add to my Spotify Family instead of 5? how can i fix it? thanks,G.
Hola, cancelaron el acceso al plan familiar premiun a mis hijas y todos vivimos en la misma direccion. Las vuelvo a dar de alta y me indica que no han podido confirmar que vivimos en el mismo lugar, lo cual es ilogico la direccion es la misma. He rea...
We just upgraded to Premium Family. Unless, I am doing something wrong, it seems we have to have seaparate accounts on multiple devices. We use the computer at home, and different people are at home at different times, and would not want to use whate...
Dear Spotify team, Yesterday (6/9) is my automatic subscription and it was successfully charged to my credit card. All my family still can enjoy their account last night. But suddenly today (6/10), all my family members are gone from my family accoun...
I have family premium. My daughter was kicked off for some unknown reason. When I try to invite her back it's not working. She receives the invite email, but when she clicks "accept" it has an error. Other weird stuff: 1. I can log in to her account ...
I made a Premium Family Plan and it was working well. One day my account turned back Free and I can't join Family Plan. I receive the invitatiin to join Plan by email but when I click to accept a message tells me that I'm in another family plan and c...
I have a premium account. I have just upgraded to family and invited my son. he has followed a link in the email, and has been told he is in a different country. My setting is GB and my son is standing right behind me as I type? How do we fix this?
Hi, for three months so far, we had a family plan subscription. My account was a "main one". Anyway, few days ago account of my wife was reversed to "free plan", as spotify coudn't verify her adress (as it was written in email that was send to both o...
The premium subscription wont let me listen on 2 different phones. I thought thats what the premium was for? Someone help
How stupid to think that because your credit card is in one given country means you live in the same country. Have you heard of globalization ? I can't set my correct country of residence because of that and hence can't have my family use the family ...
Hi, I wrote a message to the customer care two weeks ago but I am still waiting for an answer.... I share a PREMIUM account with Federico Sica living in Via Nilo 28, Naples. My account was disassociated as you cannot verify my credentials. The proble...