Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Tengo una suscripción familiar, con mis otros tres familiares no tuvimos inconveniente al momento de vincular, sin embargo a mi esposa no le permite vincularse al plan debido a que según "spotyfy" no estan seguros de que viva en mi domicilio, una ver...
My wife and mother keeps getting banned from family plan even thou we live in the same house.What should I do
If family member is replaced and then put back on subscription afterwards, will they have to re-enter all their playlists..
One sunny day I was on the site for the Spotify Family subscription and saw the wonderful price of 10.99€ - I couldn't resist! Immediately I wanted to subscribe to the Plan - but! I discovered I had been f*cked with, big time: Just before I pressed "...
Hello , I signed up to family premium a few months back but i keep getting kicked off when my daugthter is playing via Sonos. Is there a fix? I thought we caould all be listening to Spotify at the same time with different songs.
¡Hola miembros del Plan Familiar Premium! Hemos recopilado algunas de las preguntas más frecuentes y las hemos respondido a continuación. Nota: Si tenéis dudas sobre las invitaciones o la administración de la cuenta Plan Familiar Premium, solo debéis...
meahtenoha
Tengo mi cuenta Spotify y la volví familiar para mi prima y yo que vivimos en el mismo domicilio y quiero agregar dos personas más pero no pueden acceder a la cuenta con mi domicilio ( que empezaron a vivir aquí también ) podrían ayudarme
Hola a todos, cuando actualicé mi plan Premium a Familiar no me pidió los datos de mi domicilio en ningún momento y pude agregar a las personas que yo quize sin ningún problema. Justo hoy que se renovó mi suscripción mensual me avisan que no tiene ac...
Tengo el plan familiar, al ingresar los datos de dirección para que mi familia tenga los privilegios me indica que mi dirección está incorrecta o qué no vive en mi domicilio y esto no me sucedia.Necesito una solución
Good day, folks.I have a Spotify Premium account through my cell phone provider, Rogers. It allows up to 3 phones. Trouble is, there are 4 of us in the family. I want to switch out my spotify account for that of my daughter's so she can utilize it in...
I use premium for family on my computer and on my ipad. No problem. But when I log into my account in my laptop it tells me that I have a family membership, but I can not find my lists. I can only click to "Get spotify". Clicking that tells me: Your ...
I have signed up for the family subscription, my account hasn't changed it's still as free & my husband I have invited to be on the family list his says premium but mine is still free, Iv deleted the app but it's still happening, why is this ?
Hello,I think a have made a double subscription on Premium for Family by accident. I paid twice now (from two different bank accounts). Both subscriptions are under the same account (I only have one). How can I solve this? There is no telephone numbe...
Hi, I have been invited to join family plan. But, I am not able to join due to address issues. But, we are sharing the same phyisical address. Thanks,Rushin
Family membership include College students who live out of town while studying?
Hi everyone, I am having issues connecting to spotify from my laptop.I have a spotify family subscription, it is working fine on my phone, my wife's phone, my brother's phone but when i try to log in with my own account on my laptop, it says "error 4...
bonjour Il y a un compte en doublons, nous sommes passé en familly mais le compte premium continu d'être débité sur l'une de nos deux visaimpossible d'avoir quelqu'un au téléphone qui fusionnerai les deux comptes !je fais opposition sur le compte pre...
I changed from premium to family sharing and have been charged for both in he same account.
Cancelaron las cuentas de mis Hijos en el plan Premiumy no hay informacion que me ayude a que las recuperen
Several months ago, I switched from Spotify Premium to Spotify Family. I invited my three brothers to join. They all accepted and were using it for several weeks. However, I got an email from Spotify saying they couldn't verify two of my brothers liv...