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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Will my family plan still be available if someone is in college, where there home address is still the same but they just live there temporarily, or will it be cancelled?
ME HAN INVITDO A UN PLAN FAMILIAR Y CUANDO INTRODZCO EL CODIGO DE INVITACION, CUMPLIMENTO EL FORMULARIO, Y CONFIRMO ME SALE EL SIGUIENTE MENSAJE "No hemos podido confirmar que vivas en el mismo domicilio". VUESTRO SISTEMA DE SOPORTE NO ES EL MAS ACCE...
I am the member of the family plan. My wife bought a new cell phone. I reinstall Spotify to her new phone then I send her premium familiy link again. Yesterday she get a message from Spotify for confirm her adress. I dont know why but spotify not acc...
ı have a problem which is about address because i am main account and i didn't write detailed address. when i send invitation to my family they don't accept this because spotify ask city or street to my family and there is no information about these ...
Can you add existing Spotify users to your family plan?
hi everyone! my friend is trying to put me in his family plan but when he sends the invite, i don't get an email. he's sent it twice and i've received nothing. i login through facebook. could that be an issue? would love some help if possible. thanks...
Hola Llevo más de un mes intentanto con diferentes tarjetas de crédito volver a pagar mi plan familiar. Como cambié de tarjeta, se canceló la anterior y al momento de introducir nuevas tarjetas me sale este mensaje: Ups, parece que tu tarjeta o prove...
I signed up for family premium and I was prompted to fill in details after i tried inviting my first family member and so i filled in the name of the family member even though I was supposed to fill in mine. May i know how i can change the name? the ...
I want to att spotify to my kids and have paid last week
Hi, On my account under Premium for family, I'm named under someone else from my family. I'm the admin. Is there a way to change my name?Thanks
Buenas tardes! Quisiera saber cómo hace Spotify para verificar que todos los miembros de una familia vivamos bajo el mismo techo. Yo quiero armar una cuenta premium de familia y estoy en duda si hacerlo o no dado que mi papa y mi hermano se encuentra...
Hola, espero puedan ayudarme con este problema. Hoy me di cuenta que ya no soy el administrador de mi "Familia" en el plan premiun de spotify, pasando a ser otro integrante de la familia el administrador. ¿Qué debo hacer para volver a ser el administ...
I am searching for specific playlists and user names and can't find my family members to follow them. How do I do it? Thanks
We've been having the spotify premium subscription for about a year now and never had problems before. Today I was the only one who was downgraded to a normal account with adverts.. It seems to be that I'm the only one back with a normal account. The...
I have a family membership. But when I try to extend this to my family members, it asks to fulfill the address info to proceed membership. I have no idea where the address information is as long time ago I have started my membership. Please do help u...
I am a subscriber of Spotify Family. My family gets this this error even after entering the same address as me: You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the main account holder. Why is t...
Hallo,Mein Bruder hat heute Mittag Spotify Family dazu Gebucht und mir auch gleich eine Einladung geschickt. Allerdings ist diese bisher noch nicht angekommen. Ein anderes Familienmitglied hingegen hat diese sofort erhalten. Woran kann das liegen? Wi...
When I subscribed for the Spotify family, it wanted name, adress etc. And i thought that it was the name of my boyfriend, but I didn't read it properly, so when I had to invite him, his name was under "me". Can I change it? I've tried to find an emai...
Everything was working fine until about 2 days ago I was told they went back to free version. I tried to invite them back but doesn't let them. Keeps giving this msg. ( you cant join this premium for family account.we could not confirm that you live ...
Buonasera, entrando nel mio account mi da un amministratore sbagliato. Come é possibile cambiarlo?