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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Tengo un problema, un familiar me envia la invitacion de spotify pero no para de saltarme el error de que no vivimos en la misma direccion, aun cuando estoy ingresando todos los datos correctamente....Espero que resuelvan esto rapido, no es de mucha ...
I sucribed my family to the primium so that the could used it, it worked during some months but know they dont have the subscripcion anymore. They live with me in teh same house I dont know what is the problem.
Buenas noches. Adquirí el servicio Familiar premium e incluí a mi mujer. Ella logró aceptar la invitación, pero en su celular no le permite pasar temas. No lo toma como cuenta premium. Y a la hora de verificarlo, la cuenta figura como premium. Como l...
Kann es passieren, dass, wenn einer der hinzugefügten Personen bei Spotify Family ihren Account nicht verifiziert, alle hinzugefügten Personen aus Spotify Family rausfliegen?Und wie kann man Accounts, die rausgeflogen sind, wieder hinzufügen?
I got two emails to verify my brother and my mom but my mom didn't receive the email to verify. How to resend this? Don't want her kicked out of my premium for family subcription.
Hello, Can anyone tell me why I cannot add my husband to the family premium ??I just upgraded, and paid!, and now they say, you cannot join because he has already an account. I hate that Is it a possibility that my husband deletes his previous accoun...
Hi, I paid for family plan by accident and then canceled it immediately afterwards and they gave not refunded me yet
Hi i cancel my premium account and now I want to be part of my mom's family subscription, I try to subscribe but it doesn't work (also they ask me for the zip code, and we live in Colombia and we don't have zip code here I don't know if this is why i...
Hace un día, mandamos la invitación desde la cuenta principal de Spotify, y aun no me a llegado nada, quisiera saber si alguien me podrías decir donde recibo esta invitación, porque revisé mi correo y no me llego ahí, y entre a la app y tampoco nada....
Quiero recuperar mi cuenta premiun familiar, se volvio gratuita a pesar de haber pagado mi recibo.
Trying to add family members - the only address fields I have as account owner are country and postcode The registration for family member wants street, city, country and zipcode Having zero success either trying to add fields to my registration or a...
I have another problem. When I try to add people to my spotify family, the invitation is sent, but people do not receive anything by mail?
I have a premium and the way of payment is my credit card. but i lost my credit card and change the number of my card. Can i change the way of payment with my new credit card without lost my account and my musics?
My dad has set up a family premium account.m and invited me to join. I accepted and inserted the code to login however it says I can't join because the account holder lives in a different country. We live in the same house. Any suggestions?
I did not find any other place to contact you.My issue is that I am unable to invite my girlfriend living at the same address. No mail appears in her inbox after I try to invite her.What’s weong here?I also need to know of my address is correct, I wo...
Hi there guys! I've missed the email from Spotify about family members with different address and they were excluded. Now I'm trying to put them back again in my plan, but not having success. Please, help us!! Tks!!
Hello music friends! I can't login with my Spotify account because my Facebook account which I used to register with this app was recently banned/terminated. Here's my problem, my Spotify account is the owner of our family premium. Though other famil...
Primeiramente, é vergonhoso uma empresa que detém um produto tão valioso e reconhecido não ter um canal direto de comunicação, paguei o Premium a 2 horas atrás e até agora não apareceu o Premium na minha conta. Assinei essa porcaria, porque queria us...
I have two Spotify accounts but decided to order a family account. No member of my family cola log in so now I pay for one ordinary account and one family account. 99+149 instead of 99+99 or as I hoped for 149:-. What do you suggest??//Regards Ulph
No me deja agregar a un primo y pongo los mismos datos que mi cuenta que hago ya van varias veces que lo intento