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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 106540 Views
  • 32 replies
  • 6 likes
  • 106540 Views
  • 32 replies
  • 6 likes

Superuser Contribution No puedo vincular la cuenta de mi esposa al plan familiar

Tengo una suscripción familiar, con mis otros tres familiares no tuvimos inconveniente al momento de vincular, sin embargo a mi esposa no le permite vincularse al plan debido a que según "spotyfy" no estan seguros de que viva en mi domicilio, una ver...

  • Newbie
  • Tengo una suscripción familiar, con mis otros tres familiares no tuvimos inconveniente al momento de vincular, sin embargo a mi esposa no le permite vincularse al plan debido a que según "spotyfy" no...
  • Maria_B
  • Moderator
  • 1096 Views
  • 1 replies
  • 0 likes
  • 1096 Views
  • 1 replies
  • 0 likes

Family plan keeps banning out my family members

My wife and mother keeps getting banned from family plan even thou we live in the same house.What should I do

  • Casual Listener
  • My wife and mother keeps getting banned from family plan even thou we live in the same house. What should I do
  • brunomc55
  • Casual Listener
  • 1067 Views
  • 2 replies
  • 1 likes
  • 1067 Views
  • 2 replies
  • 1 likes

Family replaced

If family member is replaced and then put back on subscription afterwards, will they have to re-enter all their playlists..

  • Newbie
  • If family member is replaced and then put back on subscription afterwards, will they have to re-enter all their playlists..
  • Maxim
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Family Plan price jump

One sunny day I was on the site for the Spotify Family subscription and saw the wonderful price of 10.99€ - I couldn't resist! Immediately I wanted to subscribe to the Plan - but! I discovered I had been f*cked with, big time: Just before I pressed "...

  • Casual Listener
  • One sunny day I was on the site for the Spotify Family subscription and saw the wonderful price of 10.99€ - I couldn't resist! Immediately I wanted to subscribe to the Plan - but! I discovered I h...
  • milknbrownies
  • Casual Listener
  • 1402 Views
  • 2 replies
  • 0 likes
  • ab-testing
    family
    plan
    screw
    Subscription
  • 1402 Views
  • 2 replies
  • 0 likes

Family premium not working

Hello , I signed up to family premium a few months back but i keep getting kicked off when my daugthter is playing via Sonos. Is there a fix? I thought we caould all be listening to Spotify at the same time with different songs.

  • Newbie
  • Hello ,   I signed up to family premium a few months back but i keep getting kicked off when my daugthter is playing via Sonos. Is there a fix? I thought we caould all be listening to S...
  • MattSuda
  • Spotify Star
  • 1131 Views
  • 1 replies
  • 0 likes
  • 1131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Preguntas sobre el Plan Familiar Premium

¡Hola miembros del Plan Familiar Premium! Hemos recopilado algunas de las preguntas más frecuentes y las hemos respondido a continuación. Nota: Si tenéis dudas sobre las invitaciones o la administración de la cuenta Plan Familiar Premium, solo debéis...

  • Spotify
  • Spotify
  • ¡Hola miembros del Plan Familiar Premium! Hemos recopilado algunas de las preguntas más frecuentes y las hemos respondido a continuación.   Nota: Si tenéis dudas sobre las invitaciones o la...
  • 83945 Views
  • 0 replies
  • 10 likes
  • 83945 Views
  • 0 replies
  • 10 likes

Superuser Contribution Problemas con la dirección

Tengo mi cuenta Spotify y la volví familiar para mi prima y yo que vivimos en el mismo domicilio y quiero agregar dos personas más pero no pueden acceder a la cuenta con mi domicilio ( que empezaron a vivir aquí también ) podrían ayudarme

  • Newbie
  • Tengo mi cuenta Spotify y la volví familiar para mi prima y yo que vivimos en el mismo domicilio y quiero agregar dos personas más pero no pueden acceder a la cuenta con mi domicilio ( que empezaron ...
  • carlosnow88
  • Newbie
  • 1236 Views
  • 2 replies
  • 0 likes
  • 1236 Views
  • 2 replies
  • 0 likes

Superuser Contribution Duda Plan familiar mismo domicilio

Hola a todos, cuando actualicé mi plan Premium a Familiar no me pidió los datos de mi domicilio en ningún momento y pude agregar a las personas que yo quize sin ningún problema. Justo hoy que se renovó mi suscripción mensual me avisan que no tiene ac...

  • Newbie
  • Hola a todos, cuando actualicé mi plan Premium a Familiar no me pidió los datos de mi domicilio en ningún momento y pude agregar a las personas que yo quize sin ningún problema. Justo hoy que se reno...
  • ccomsillev
  • Newbie
  • 1500 Views
  • 2 replies
  • 0 likes
  • 1500 Views
  • 2 replies
  • 0 likes

Plan familiar

Tengo el plan familiar, al ingresar los datos de dirección para que mi familia tenga los privilegios me indica que mi dirección está incorrecta o qué no vive en mi domicilio y esto no me sucedia.Necesito una solución

  • Newbie
  • Tengo el plan familiar, al ingresar los datos de dirección para que mi familia tenga los privilegios me indica que mi dirección está incorrecta o qué no vive en mi domicilio y esto no me sucedia. Ne...
  • CristinaPinSal
  • Newbie
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Rogers Premium on 3 phones, want to switch one for a 4th number

Good day, folks.I have a Spotify Premium account through my cell phone provider, Rogers. It allows up to 3 phones. Trouble is, there are 4 of us in the family. I want to switch out my spotify account for that of my daughter's so she can utilize it in...

  • Casual Listener
  • Good day, folks. I have a Spotify Premium account through my cell phone provider, Rogers. It allows up to 3 phones. Trouble is, there are 4 of us in the family. I want to switch out my spotify a...
  • MattSuda
  • Spotify Star
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

New device

I use premium for family on my computer and on my ipad. No problem. But when I log into my account in my laptop it tells me that I have a family membership, but I can not find my lists. I can only click to "Get spotify". Clicking that tells me: Your ...

  • Newbie
  •   I use premium for family on my computer and on my ipad. No problem. But when I log into my account in my laptop it tells me that I have a family membership, but I can not find my lists. I c...
  • MattSuda
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Family subscription

I have signed up for the family subscription, my account hasn't changed it's still as free & my husband I have invited to be on the family list his says premium but mine is still free, Iv deleted the app but it's still happening, why is this ?

  • Newbie
  • I have signed up for the family subscription, my account hasn't changed it's still as free & my husband I have invited to be on the family list his says premium but mine is still free, Iv d...
  • MattSuda
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

double subscription by accident

Hello,I think a have made a double subscription on Premium for Family by accident. I paid twice now (from two different bank accounts). Both subscriptions are under the same account (I only have one). How can I solve this? There is no telephone numbe...

  • Casual Listener
  • Hello, I think a have made a double subscription on Premium for Family by accident. I paid twice now (from two different bank accounts). Both subscriptions are under the same account (I only have o...
  • MattSuda
  • Spotify Star
  • 469 Views
  • 3 replies
  • 0 likes
  • 469 Views
  • 3 replies
  • 0 likes

Not able to join Family plan

Hi, I have been invited to join family plan. But, I am not able to join due to address issues. But, we are sharing the same phyisical address. Thanks,Rushin

  • Newbie
  • Hi,   I have been invited to join family plan. But, I am not able to join due to address issues. But, we are sharing the same phyisical address.    Thanks, Rushin 
  • osornios
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Family membership

Family membership include College students who live out of town while studying?

  • Newbie
  • Family membership include College students who live out of town while studying?
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 408 Spotify Family

Hi everyone, I am having issues connecting to spotify from my laptop.I have a spotify family subscription, it is working fine on my phone, my wife's phone, my brother's phone but when i try to log in with my own account on my laptop, it says "error 4...

  • Newbie
  • Hi everyone,   I am having issues connecting to spotify from my laptop. I have a spotify family subscription, it is working fine on my phone, my wife's phone, my brother's phone but when i t...
  • Alfredo
  • Roadie
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Passé en familly prelevé et toujours prelevé en premium ... doublons sur le compte !

bonjour Il y a un compte en doublons, nous sommes passé en familly mais le compte premium continu d'être débité sur l'une de nos deux visaimpossible d'avoir quelqu'un au téléphone qui fusionnerai les deux comptes !je fais opposition sur le compte pre...

  • Casual Listener
  • bonjour   Il y a un compte en doublons, nous sommes passé en familly mais le compte premium continu d'être débité sur l'une de nos deux visa impossible d'avoir quelqu'un au téléphone  qu...
  • Alfredo
  • Roadie
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for premium and family sharing

I changed from premium to family sharing and have been charged for both in he same account.

  • Newbie
  • I changed from premium to family sharing and have been charged for both in he same account.
  • Alfredo
  • Roadie
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Cancelaron las cuentas de mis hijos en el plan familiar Premium

Cancelaron las cuentas de mis Hijos en el plan Premiumy no hay informacion que me ayude a que las recuperen

  • Newbie
  • Cancelaron las cuentas de mis Hijos en el plan Premium y no hay informacion que me ayude a que las recuperen 
  • osornios
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Premium
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't accept my family to spotify premium account

Several months ago, I switched from Spotify Premium to Spotify Family. I invited my three brothers to join. They all accepted and were using it for several weeks. However, I got an email from Spotify saying they couldn't verify two of my brothers liv...

  • Casual Listener
  • Several months ago,  I switched from Spotify Premium to Spotify Family. I invited my three brothers to join. They all accepted and were using it for several weeks. However, I got an email from S...
  • Alfredo
  • Roadie
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes