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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I would like to get a premium account with friends. Then we wanted to get Family Premium until we realised it is really just for families (who would have thought that). Will there ever be an offer to people who want to listen Spotify with friends (ma...
Necesito ayuda, las cuentas de mis familiares no pueden ser validadas, les he reenviado las invitaciones y nada. Los pagos están al día. Necesito su asistencia con urgencia. Gracias
Hi, A couple of days ago I checked my spotify family plan and normally it would give my own name as administrator of the family account. But all out of the sudden it showed up the name of an old roommate who was under my plan until he moved away. The...
hi! i can't connect a member to our family premium account even in the same address. pls assist.
Hello! Before I add another family member, system wanted information about me but I guessed like those informations about new member. After I realized this, I tried to change name and etc. but I couldn't do it and I want to change these informations ...
I am not longer the administrator of my family subscription, but I didn't ask for the change. Where did this change come from? How can I have my privileges back? Has Spotify made the change without a warning? Why?
I have a family account in spotify.My ex-friend was my family member but i removed her membership from my family account.Now, she is my family account's admin! how??someone can help me? thanks!
Dear Spotify Support,I should be the Administrator for the family account but at the moment I am not . The administrator was taken away from me and now it is my father.I want to invite my sister and my brother to my family accountThe invitation does ...
Hi there, One of my family member was part of our Spotify Family subscription. However, after using for 1 month he got kicked out and the account turned back to free account. I have tried to help him patch up again by sending the invitation again but...
Okay so my account in spotify website says im on premium (famly subscription) then my spotify app says free i had logout and unistall and istalled the app but it still says the same HELP
I need to change my billing info, but the new information is not being saved. I have a premium account, but every time I try to update my billing information, the website keeps trying to make me put in student identification information for a student...
Hello everyone, I use spotify for long time. Recently I buy spotify family but my sister can not be involved. Other family members can be involved. Help me!Spotify says the address is not the same but it isn't true the address is absouletly same.
When I want to listen to my playlist randomly, the app keeps telling me I need to be Premium. Same thing when I want to see what is coming next
My boyfriend and I went to the family plan and he had deleted his individual account but we are getting charged for other family and individual account? Anyone know or have any ideas to a solution??? It's bull that there is no way to get a hold of cu...
Eu já tinha um plano premium individual e agora fiz o familiar. Como fica o pagamento desses planos? Eu tinha que ter cancelado o primeiro pra só depois fazer o familiar ou o Spotify faz isso automaticamente? Meu medo é vir duas cobranças.
hi, 2 of my family registered correctly writing my address. The other 2 people are not able to register. What is the problem?i am one month with this problem without any solution. regards,arturo.
I´ve got a Premium family account and I have tried to invite my daughter by email but she doesn´t receive any invitation in her mailbox. She has a Premium Free by Facebook but she has logged out from this account. What are we doing wrong? I have invi...
Hi al, I've just changed my subscription from premium to family & added my husband. He already has Spotify free, so how does he access the subscription from his account? Can he use his existing account or does he need to create a new one?
Recommendation to Spotify:1. Before user submit their address, ask them to screenshot their address2. Change your address format to fit every country3. Use a drop down menu to keep every one in the same format4. A warning page says "EVERY MEMBER OF T...
Hi all,As per the title, I was part of Spotify Family Premium subscription until an update of the app appears to downgrade my subsricption to a free account. The owner of the Family Account tried to re-invite me back into the package but Spotify woul...