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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 136795 Views
  • 32 replies
  • 8 likes
  • 136795 Views
  • 32 replies
  • 8 likes

Premium Family - Spotify dont recognise my address

Hey guys!So yeah, I made the premium family and invite 3 people, 1 of them is there, working fine, but 2 of them enter the adress I filled on the subscribe of the premium family but spotify keep showing the message thats the wrong address of the owne...

  • Casual Listener
  • Hey guys! So yeah, I made the premium family and invite 3 people, 1 of them is there, working fine, but 2 of them enter the adress I filled on the subscribe of the premium family but spotify k...
  • aniboes
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merging 2 Premium accounts into a Family subscription

My husband and I both have 2 separate Premium accounts. I just signed up for the Family subscription today but how do I ensure I will no longer be charged separately on the original premium accounts?

  • Newbie
  • My husband and I both have 2 separate Premium accounts.  I just signed up for the Family subscription today but how do I ensure I will no longer be charged separately on the original premium a...
  • SergioDavid
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemi con l'abbonamento family

BuongiornoDa circa una settimana un mio familiare e stato disconnesso dall'abbonamento perché il sistema non riesce a riconoscere l'indirizzo... si può sapere da dove cerca i dati? Che indirizzi confronta?

  • Newbie
  • Buongiorno Da circa una settimana un mio familiare e stato disconnesso dall'abbonamento perché il sistema non riesce a riconoscere l'indirizzo... si può sapere da dove cerca i dati? Che indirizzi co...
  • SergioDavid
  • Roadie
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Superuser Contribution Frage zum Angebot 3Monate /99Cent

Und zwar will ich mir die 3Monate/99Cent Abo kaufen, aber ich will nach den 3Monate jedoch kein Monat mehr haben. Kaufen will ich es über PayPal! Geht das ohne dass mir das Geld für die weiteren Monate abgenommen wird?

  • Visitor
  • Und zwar will ich mir die 3Monate/99Cent Abo kaufen, aber ich will nach den 3Monate jedoch kein Monat mehr haben. Kaufen will ich es über PayPal! Geht das ohne dass mir das Geld für die weiteren Mona...
  • SergioDavid
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Indirdigim albumlerin silinmesi

20-30 gün sonra indirdiğim albümler siliniyor tekrar indirmem gerekiyor. Bu durumla ilgili bilgisi olan yardımcı olursa çok sevinirim.

  • Newbie
  • 20-30 gün sonra indirdiğim albümler siliniyor tekrar indirmem gerekiyor. Bu durumla ilgili bilgisi olan yardımcı olursa çok sevinirim.
  • SergioDavid
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution family (telia) prenumerationen pausad

I går fick jag email från Spotify där dom medelera att dom "Vi kunde inte behandla din betalning och har därför pausat prenumerationen tillfälligt." Jag har haft Family premium i mer en ett år genom TELIA och betalat via dom . TELIAS support ser inga...

  • Casual Listener
  • I går fick jag email från Spotify där dom medelera att dom "Vi kunde inte behandla din betalning och har därför pausat prenumerationen tillfälligt."  Jag har haft Family premium i mer en ett å...
  • SergioDavid
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payment problem

I want to buy Premium but every time I tried to pay with my paypal I got a white spotify page and it couldn't purchase.I need the Premium Urgently for listen tosongs on offline mode and I can't buy it.I am attaching a screenshot of the white page (yo...

  • Newbie
  • I want to buy Premium but every time I tried to pay with my paypal I got a white spotify page and it couldn't purchase.I need the Premium Urgently for listen to songs on offline mode and I...
  • SergioDavid
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family not working

Dear all I have a problem with my Spotify family. I invited my family members but they can't listen music when I am leasing music too besides I can not let them rejoin the program family to try to fix the bug.thank you very much in advance for helpin...

  • Newbie
  • Dear all I have a problem with my Spotify family. I invited my family members but they can't listen music when I am leasing music too besides I can not let them rejoin the program family to try to f...
  • SergioDavid
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Ein kurzes Update zu deinem Abo - Family

Hallo,Auch ich habe die o.g. Mail von Spotify für den Account meiner Tochter bekommen. Da sie keine Mail-Adresse hat, hat sie den Link aber nicht bekommen. Wie können wir jetztverhinden, dass sie aus dem Premium for Family ausgeschlossen wird?Danke f...

  • Newbie
  • ...us dem Premium for Family ausgeschlossen wird? Danke für Eure Hilfe
  • SergioDavid
  • Roadie
  • 754 Views
  • 1 replies
  • 0 likes
  • 754 Views
  • 1 replies
  • 0 likes

How to edit family premium address

I wrote the wrong address in family premium. How can i fix that? I want to edit it. I wrote 873 instead of 879

  • Newbie
  • I wrote the wrong address in family premium. How can i fix that? I want to edit it. I wrote 873 instead of 879
  • kejt_
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! They kicked me out of family premium.

With my cousins and my family, we started a family premium. But one month later, spotify kicked me out of the family because i made a mistake in adress in my information form. And now i im trying to get in back but everytime i try it says. Bu "Aile i...

  • Newbie
  • With my cousins and my family, we started a family premium. But one month later, spotify kicked me out of the family because i made a mistake in adress in my information form. And now i im trying t...
  • Gameplay_Ethan
  • Regular
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

help

so i have a family spotify account but i log in with facebook so i want to invite someone but it asks where you live but in facebook i didnt put where i lived and it asks that

  • Newbie
  • so i have a family spotify account but i log in with facebook so i want to invite someone but it asks where you live but in facebook i didnt put where i lived and it asks that
  • kejt_
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Plan Familiar cambiar domicilio

Buenas Tengo el plan familiar, con la nueva revisión no me di cuenta y se expulsaron varias cuentas, al ir de nuevo a añadirlas me pide la dirección de nuevo, he metido la que creo que era por aquel entonces cuando lo hice, peor me dice que no se pue...

  • Newbie
  • Buenas   Tengo el plan familiar, con la nueva revisión no me di cuenta y se expulsaron varias cuentas, al ir de nuevo a añadirlas me pide la dirección de nuevo, he metido la que creo que era p...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Error en Plan Familiar

Quiero incluir a mi esposa en el plan familiar, pero al momento de ingresar mi dirección me aparece el mensaje "No puedes unirte al plan familiar premium. No pudimos confirmar que residas en la misma dirección que el titular de la cuenta". ¿Qué hago?

  • Newbie
  • Quiero incluir a mi esposa en el plan familiar, pero al momento de ingresar mi dirección me aparece el mensaje "No puedes unirte al plan familiar premium. No pudimos confirmar que residas en la misma...
  • akela1922
  • Newbie
  • 877 Views
  • 3 replies
  • 1 likes
  • 877 Views
  • 3 replies
  • 1 likes

La cuenta de mi esposa fue eliminada del plan familiar

Hace un mes adquirí el plan familiar, invité a mi esposa e hija, y hace unos días mi esposa fue eliminada del plan. INtenté enviarle de nuevo la invitación por correo, pero no es aceptada aún colocando correctamente los datos. ¿Qué puedo hacer?

  • Newbie
  • Hace un mes adquirí el plan familiar, invité a mi esposa e hija, y hace unos días mi esposa fue eliminada del plan. INtenté enviarle de nuevo la invitación por correo, pero no es aceptada aún colocan...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

NO ME VA MI CUENTA FAMILIAR, PERO AL RESTO SÍ

Hola, hace cuatro meses nos hicimos la cuenta familiar. Yo la activé a través del móvil ya q estaba fuera de España de vacaiones. Olvidé darla de alta desde mi Spotify del portátil, y ahora ya no puedo activarla, pero me iba en el móvil y por eso no ...

  • Newbie
  • Hola, hace cuatro meses nos hicimos la cuenta familiar.  Yo la activé a través del móvil ya q estaba fuera de España de vacaiones. Olvidé darla de alta desde mi Spotify del portátil, y ahora ya...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

I can't get any other people on my premium account.

I recently made my account a premium accout, and I can't invite any of my family. My daught used to have a premium account, but didn't need it sence I have one. So we ended her's, now I cant her her or my wife on to my account. Further more, I starte...

  • Newbie
  • I recently made my account a premium accout, and I can't invite any of my family. My daught used to have a premium account, but didn't need it sence I have one. So we ended her's, now I cant her h...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Family log in

Got a new phone trying to log in and says im not a family member

  • Visitor
  • Got a new phone trying to log in and says im not a family member
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Add an address

Hi, I'm having a problem editing my address in my profile. My sister wants do add me to the Premium Family account that she created but for that I need to have the same address in my profile that she does right? However, I don't as much fields to com...

  • Newbie
  • Hi,    I'm having a problem editing my address in my profile.    My sister wants do add me to the Premium Family account that she created but for that I need to have the s...
  • Maxim
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Dose Family premium allowing parallell use of Spotify ?

I have a family premium subscription. Does that mean that two of the members of the account van use Spotify at the same time om different devices ?

  • Newbie
  • I have a family premium subscription. Does that mean that two of the members of the account van use Spotify at the same time om different devices ?
  • Maxim
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes