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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77188 Views
64 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94665 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77522 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208552 Views
267 replies
35 likes
I have a family subscription.I invited my wife who made her own account. She wants to listen to her music on her phone, while I listen to my music on my Ipad. This seems impossible. If I put a song on she will hear it on her phone, if she puts a song...
I have a family subscription.I invited my wife who made her own account. She wants to listen to her music on her phone, while I listen to my music on my Ipad. This seems impossible. If I put a song o...
191 Views
0 replies
0 likes
Hello everyone, I just downloaded Spotify and registered for the Family Premium. I sent an invite to my wife, and she followed the link provided in the email. It also gave her a code to use. When she followed the link, it asked her to make an account...
Hello everyone, I just downloaded Spotify and registered for the Family Premium. I sent an invite to my wife, and she followed the link provided in the email. It also gave her a code t...
Roadie
239 Views
1 replies
0 likes
I have just purchased the family premium. Today is 17th of August and on my account page, it says next payment will be on 5th of September. How come? It's just 19 days! It was saying it is for a month. Sorry Spotify but there are at least 30 days in ...
I have just purchased the family premium. Today is 17th of August and on my account page, it says next payment will be on 5th of September. How come? It's just 19 days! It was saying it is for a m...
218 Views
0 replies
0 likes
Hallo zusammen, wollte meine Tochter zu Spotify Family einladen, es kommt immer der Fehler: die Adresse konnte nicht bestätigt werden?Unter meinem Profil ist nur die Postleitzahl hinterlegt und nicht die komplette Adresse und wenn ich nur die Postlei...
Hallo zusammen, wollte meine Tochter zu Spotify Family einladen, es kommt immer der Fehler: die Adresse konnte nicht bestätigt werden? Unter meinem Profil ist nur die Postleitzahl h...
Casual Listener
31160 Views
15 replies
1 likes
I was abroad when I received a message saying that Spotify couldn't confirm that my Dad and I were living in the same address, saying that I had 1 week to update my address. I couldn't do it and my subscription got cancelled. Now that I'm back in Mex...
I was abroad when I received a message saying that Spotify couldn't confirm that my Dad and I were living in the same address, saying that I had 1 week to update my address. I couldn't do it and my s...
334 Views
0 replies
0 likes
Tenho uma conta premuim e plano família habilitado. Há uns dias chegou o aviso de que os membros da minha família precisariam confirmar o endereço para continuarem no meu plano. Agora eles começaram a ser desconectados.O problema é que o meu cadastro...
Tenho uma conta premuim e plano família habilitado. Há uns dias chegou o aviso de que os membros da minha família precisariam confirmar o endereço para continuarem no meu plano. Agora eles começaram ...
359 Views
0 replies
0 likes
tengo plan familiar, y en la cuenta de mi mama no se puede regresar a las canciones ,pero ya no tiene anuncios y se puede dercargar la musica ,alguien me puede decir que esta pasando??
tengo plan familiar, y en la cuenta de mi mama no se puede regresar a las canciones ,pero ya no tiene anuncios y se puede dercargar la musica ,alguien me puede decir que esta pasando??
Newbie
259 Views
1 replies
0 likes
Can't log in in My family account
Can't log in in My family account
Spotify Star
281 Views
1 replies
0 likes
Hai saya Jabir,Saya berencana mendapatkan Diskon Pelajar namun ketika sedang menginput bukti bahwa saya Pelajar, aplikasi spotify keluar dengan sendirinya. Saya bermaksud untuk menginput kembali data Pelajar saya tetapi tidak bisa. Sudah hampir 3hari...
Hai saya Jabir, Saya berencana mendapatkan Diskon Pelajar namun ketika sedang menginput bukti bahwa saya Pelajar, aplikasi spotify keluar dengan sendirinya. Saya bermaksud untuk menginput kembali da...
Not applicable
662 Views
4 replies
0 likes
Hello Spotify So I made the mistake of paying with a Dutch credit card here in Belgium for my Family Premium and couldn't add my family members as a result. So I cancelled the subscription directly and tried it again with a Belgian card (via Paypal),...
Hello Spotify So I made the mistake of paying with a Dutch credit card here in Belgium for my Family Premium and couldn't add my family members as a result. So I cancelled the subscription d...
488 Views
0 replies
0 likes
My account is premium via "Premium for Family", I get to play songs offline but I don't have an option for shuffle and playback of songs. What should I do? Thank you in advance for the help! God bless!
My account is premium via "Premium for Family", I get to play songs offline but I don't have an option for shuffle and playback of songs. What should I do? Thank you in advance for the help! God bless! 😊
195 Views
0 replies
0 likes
É um absurdo que minha mãe, com quem eu moro, esteja sendo despejada do plano familiar porque o spotify não consegue verificar que ela mora na mesma casa que eu. Se não for resolvido, cancelarei meu plano e vou para o Apple Music porque é inadmissíve...
É um absurdo que minha mãe, com quem eu moro, esteja sendo despejada do plano familiar porque o spotify não consegue verificar que ela mora na mesma casa que eu. Se não for resolvido, cancelarei meu ...
192 Views
0 replies
0 likes
So basically I am in my summer house for 2 months approximately and because I told spotify my actual house adress I am not a premium member because my parents are in our actual house now and I am not so it belives that I am not living in the dame hou...
So basically I am in my summer house for 2 months approximately and because I told spotify my actual house adress I am not a premium member because my parents are in our actual house now and I am not...
186 Views
0 replies
0 likes
I have the same problem, although they were using my family account until yesterday, when I was charged for a new month. So... Do I have to create a new account, paying again for this month? So I am being charged twice this month!!! I don't understan...
I have the same problem, although they were using my family account until yesterday, when I was charged for a new month. So... Do I have to create a new account, paying again for this m...
Casual Listener
525 Views
1 replies
1 likes
Estoy suscrita a una cuenta familiar, sin embargo hay algunas funciones que siguen como si tuviera spotify free. Por ejemplo, no me deja repetir una canción, no me deja cambiar más de 5 veces y no me deja agregar canciones a la cola. Es así cuando es...
Estoy suscrita a una cuenta familiar, sin embargo hay algunas funciones que siguen como si tuviera spotify free. Por ejemplo, no me deja repetir una canción, no me deja cambiar más de 5 veces y no me...
216 Views
0 replies
0 likes
I have been removed from my Spotify family. It wants me to confirm my address, but my dear brother didn't share any address information to you, so your system wants me to confirm an address that doesn't exist. My membership is being rejected. Our mon...
I have been removed from my Spotify family. It wants me to confirm my address, but my dear brother didn't share any address information to you, so your system wants me to confirm an address that d...
Roadie
290 Views
1 replies
0 likes
Every month they said that I’m not family member of Spotify family premium account but I’m and I also send the zip code for them but they said isn’t, I’m so tired of it.
Every month they said that I’m not family member of Spotify family premium account but I’m and I also send the zip code for them but they said isn’t, I’m so tired of it.
Roadie
292 Views
1 replies
0 likes
I Paid For Premium For Family and it will not let me download music.
I Paid For Premium For Family and it will not let me download music.
Roadie
273 Views
1 replies
0 likes
The members of my family plan were kicked-out of the plan and whenever I try to add again they receives a message saying Spotify can´t confirm my address
The members of my family plan were kicked-out of the plan and whenever I try to add again they receives a message saying Spotify can´t confirm my address
Roadie
281 Views
1 replies
0 likes
Hello everyone! I had a Spotify family account. We had last week a problem with it, so we created another one. Today I make family my personal account, but I can't switch more than 5 songs, or listening music in shuffle mode or skip a somepart of the...
Hello everyone! I had a Spotify family account. We had last week a problem with it, so we created another one. Today I make family my personal account, but I can't switch more than 5 songs, or l...
472 Views
0 replies
0 likes
