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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 172451 Views
  • 32 replies
  • 9 likes
  • 172451 Views
  • 32 replies
  • 9 likes

Plan familiar - PÉSIMO SERVICIO

Estoy harto de que no se pueda solucionar esta situación, ya van varias veces que sacan a 2 miembros de mi familia de la cuenta. No es nada amigable su sistema para verificar que vivimos en el mismo domicilio. Que necesitan? que les mande una selfie ...

  • Casual Listener
  • Estoy harto de que no se pueda solucionar esta situación, ya van varias veces que sacan a 2 miembros de mi familia de la cuenta. No es nada amigable su sistema para verificar que vivimos en el mismo ...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Premium not working

We had premium on our account. But my husband's account and my account were linked. It is under his email address, but it has my profile picture. Therefore whenever we tried to use it separately we were still the same person. I could never get my own...

  • Newbie
  • We had premium on our account. But my husband's account and my account were linked. It is under his email address, but it has my profile picture. Therefore whenever we tried to use it separately we w...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Multiple devices

I have recently purchased the Familly premium membership, which allows my two kids and me to listen ad-free. I also have a Sonos system at home which is linked to my Spotify account. I listen to Spotify at work, through my own account. When the sonos...

  • Newbie
  • I have recently purchased the Familly premium membership, which allows my two kids and me to listen ad-free.  I also have a Sonos system at home which is linked to my Spotify account.   I ...
  • 397 Views
  • 0 replies
  • 0 likes
  • multiple devices
  • 397 Views
  • 0 replies
  • 0 likes

Da premium a Premium for family!

Salve ho un abbonamento premium per tre mesi a 99 cent al mese e ora ricevo un invito da un mio amico per prmium for family come devo comportarmi io? Grazie

  • Newbie
  • Salve ho un abbonamento premium per tre mesi a 99 cent al mese e ora ricevo un invito da un mio amico per prmium for family come devo comportarmi io? Grazie
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

With family premium i cant use the premium

DearSince I few days I have family Premium but I can’t use the Premium things.I only can play the number I want to listen and I can download the songs for inkt listening. But when I have skipped to many songs it says that its a premium thing to skip ...

  • Newbie
  • Dear Since I few days I have family Premium but I can’t use the Premium things. I only can play the number I want to listen and I can download the songs for inkt listening. But when I have s...
  • Makri
  • Regular
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

School not recognized -card charged

My college isnt recognized by spotify but i found this out after giving my card information. They charged the 4.99$ to my account but I havent been upgraded to premium. So I am paying for a service i am not recieving, is there any way to contact some...

  • Newbie
  • My college isnt recognized by spotify but i found this out after giving my card information. They charged the 4.99$ to my account but I havent been upgraded to premium. So I am paying for a service i...
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

SPOTIFY FAMILY

How long is one subscription for spotify family premium? 30 days=1 month?

  • Casual Listener
  • How long is one subscription for spotify family premium? 30 days=1 month?
  • premiumspot2x
  • Casual Listener
  • 244 Views
  • 3 replies
  • 0 likes
  • 244 Views
  • 3 replies
  • 0 likes

Cobrança duplicada no cartão

Não é a primeira fatura que vem a cobrança de 2X a mensalidade do meu plano, tentei procurar o que poderia ser e onde eu li tinha uma informação que dizia " que as operadoras lançavam duas vezes mas no fim era só uma cobrada" o que não procede. Gosta...

  • Newbie
  • Não é a primeira fatura que vem a cobrança de 2X a mensalidade do meu plano, tentei procurar o que poderia ser e onde eu li tinha uma informação que dizia " que as operadoras lançavam duas vezes mas ...
  • 543 Views
  • 0 replies
  • 6 likes
  • 543 Views
  • 0 replies
  • 6 likes

Superuser Contribution premium family account, I changed my address twice

Hi, Two months ago Spotify kicked me out of the premium family account because I had a different residence than my family.One month ago I moved back to my family. (so I officially have the same address as my family now). My dad sent me an invitation ...

  • Newbie
  • Hi,   Two months ago Spotify kicked me out of the premium family account because I had a different residence than my family. One month ago I moved back to my family. (so I officially have t...
  • MonicaM_Bogota
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Family premium with out premium features

I bought family premium today but i can't use some features like seeing what track would be next or backward music

  • Casual Listener
  • I bought family premium today but i can't use some features like seeing what track would be next or backward music
  • KatesHere
  • Community Legend
  • 466 Views
  • 5 replies
  • 0 likes
  • 466 Views
  • 5 replies
  • 0 likes

Can't add my wife to family plan

My account doesn't give any address option despite the CEP (Brazil postal code). It says on my wife invitation to family plan that we don't live on the same address . All the information is the same. It is absurd!

  • Newbie
  • My account doesn't give any address option despite the CEP (Brazil postal code). It says on my wife invitation to family plan that we don't live on the same address . All the information is the same....
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Premiun not working

I just got into a family plan, downloaded the songs but I can't skip them...

  • Visitor
  • I just got into a family plan, downloaded the songs but I can't skip them...
  • KatesHere
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! 30 free day trail

I signed up for 30 free day trial and it says that it has started however its not letting me download my music. I refreshed and logged out and logged back into my account but I still dont have premium.

  • Casual Listener
  • I signed up for 30 free day trial and it says that it has started however its not letting me download my music. I refreshed and logged out and logged back into my account but I still dont have premiu...
  • Nico
  • Community Legend
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Você não pode participar deste Plano Premium Familiar.

Olá, moro com um primo, e estou tentando pegar o plano familiar. Usei no passado mas não pus o endereço certo. Colocando o endereço agora, é dito que não é possível confirmar meu endereço.O que eu posso fazer?

  • Newbie
  • Olá, moro com um primo, e estou tentando pegar o plano familiar. Usei no passado mas não pus o endereço certo. Colocando o endereço agora, é dito que não é possível confirmar meu endereço. O que eu ...
  • Bittencourt
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

problem with family plan

Me and my girlfriend live togheter, so she was exclueded of my account and she can´t return. I wanna know how she can return. Because we put everything in the topics and become a mensage talking its impossible proving about we live in the same house....

  • Newbie
  • Me and my girlfriend live togheter, so she was exclueded of my account and she can´t return. I wanna know how she can return. Because we put everything in the topics and become a mensage talking its ...
  • Bittencourt
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Pague premium y sigo teniendo free

Pague el servicio del plan familiar premium pero no me deja saltar las canciones, que hago

  • Newbie
  • Pague el servicio del plan familiar premium pero no me deja saltar las canciones, que hago
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Family Premium Help

Just subscribed to family premium for me and 2 daughters. When trying to log them in system says "Cannot create as user in different countries", **bleep**? This is all from same location and same device?Can you help please?Thanks

  • Newbie
  • Just subscribed to family premium for me and 2 daughters.  When trying to log them in system says "Cannot create as user in different countries", **bleep**?  This is all from same l...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

family plan password

i'm the named account holder on our family plan and my wife has a account under our family plan. but she has lost her password and can't log in.how do i retrieve or reset her password? thanks

  • Casual Listener
  • i'm the named account holder on our family plan and my wife has a account under our family plan. but she has lost her password and can't log in. how do i retrieve or reset her password? &n...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Issues with family plan

Invited to join family plan, accepted but my account settings are still for free account, no replay or fast forwarding

  • Newbie
  • Invited to join family plan, accepted but my account settings are still for free account, no replay or fast forwarding
  • Ehtrib74
  • Casual Listener
  • 625 Views
  • 7 replies
  • 0 likes
  • 625 Views
  • 7 replies
  • 0 likes