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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 132911 Views
  • 32 replies
  • 8 likes
  • 132911 Views
  • 32 replies
  • 8 likes

Superuser Contribution Re: Family Plan log in issues

Dear all , we have a problem to add it my family to my account.Thank you for help.

  • Newbie
  • Dear all , we have a problem to add it my family to my account. Thank you for help.
  • MonicaM_Bogota
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema plan familiar.

Hola, tenia inscritos a mi padre y a mi hermano en el plan familiar y ayer a las 3 AM los saco del servicio. He leido en todo el foro y dice que tengo que borrar mi cuenta y volverla a crear, ¿alguien puede ayudarme almenos a pasar mis playlist mis c...

  • Newbie
  • Hola, tenia inscritos a mi padre y a mi hermano en el plan familiar y ayer a las 3 AM los saco del servicio. He leido en todo el foro y dice que tengo que borrar mi cuenta y volverla a crear, ¿alguie...
  • MonicaM_Bogota
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Help retrieving address information

I can invite people phisically living in the same address that me to the Premium plan since I can't recall the exact details that they need to input on the address fields. I've tried what I can remember but nothing is working. Can you help me retriev...

  • Casual Listener
  • I can invite people phisically living in the same address that me to the Premium plan since I can't recall the exact details that they need to input on the address fields. I've tried what I can remem...
  • fturizo
  • Casual Listener
  • 546 Views
  • 4 replies
  • 1 likes
  • 546 Views
  • 4 replies
  • 1 likes

Problemas con los miembros de mi familia

Holaaa!!Estoy teniendo problemas para con mi pla familiar, ya que los miembros de mi familia fueron eliminados por algun motivo de mi suscripción y ahora por mas que ponen la dirección correcta les indica que no es posible unirse nuevamente.Gracias

  • Newbie
  • Holaaa!! Estoy teniendo problemas para con mi pla familiar, ya que los miembros de mi familia fueron eliminados por algun motivo de mi suscripción y ahora por mas que ponen la dirección correcta les...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

if a family member gets kicked out of the family group, can i invite somebofy in place of him?

if so, when do i get the possibility to invite somebody in place of the kicked one? because i havent got a new link yet, while 1 member got kicked out 2 days ago.

  • Newbie
  • if so, when do i get the possibility to invite somebody in place of the kicked one? because i havent got a new link yet, while 1 member got kicked out 2 days ago.
  • Bittencourt
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Premium for Family

I have invited 4 family members and joined successfully, but when I invite the 5th one it always complains that Spotify cannot verify the account is staying in the same address. Anyone has this problem ? The address is exactly the same.

  • Visitor
  • I have invited 4 family members and joined successfully, but when I invite the 5th one it always complains that Spotify cannot verify the account is staying in the same address. Anyone has this p...
  • Bittencourt
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Membro da familia não recebe o email para entrar no plano

Bom dia Minha esposa (vanvan_ds@hotmail.com) fez o cadastro no plano familiar, me mandou o convite e o email não chegou. Tentamos mandar varias vezes porém sem sucesso. Ela cancelou o plano familiar e voltou a ser free. Me cadastrei no plano familiar...

  • Newbie
  • Bom dia   Minha esposa (vanvan_ds@hotmail.com) fez o cadastro no plano familiar, me mandou o convite e o email não chegou. Tentamos mandar varias vezes porém sem sucesso. Ela cancelou o plano ...
  • Bittencourt
  • Spotify Star
  • 2532 Views
  • 1 replies
  • 0 likes
  • 2532 Views
  • 1 replies
  • 0 likes

Add members

I cannot add users into my Family Premium, because I cannot add Postal Code on my account. This problem is for user logged by facebook. Fix the problem!!

  • Newbie
  • I cannot add users into my Family Premium, because I cannot add Postal Code on my account. This problem is for user logged by facebook. Fix the problem!!
  • Bittencourt
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Cannot use family member verification

Hello there, My husband has family spotify account but I cannot login using the verification code he sent. It keeps on showing "Oeps! Er is iets fout gegaan. Probeer het opnieuw" ising the verification code. Can you please help?

  • Newbie
  • Hello there,    My husband has family spotify account but I cannot login using the verification code he sent.  It keeps on showing "Oeps! Er is iets fout gegaan. Probeer het o...
  • Madderote
  • Newbie
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Ein kurzes Update zu deinem Abo - Family

Hallo liebe Community,Ich habe mit meiner Familie einen Spotify Family Premium Account den wir zusammen nutzen.Allerdings bekam ich eine E-Mail von Spotify.Wir konnten nicht bestätigen, dass die Adresse für Nutzername mit deiner übereinstimmt. Deshal...

  • Newbie
  • Hallo liebe Community, Ich habe mit meiner Familie einen Spotify Family Premium Account den wir zusammen nutzen. Allerdings bekam ich eine E-Mail von Spotify. Wir konnten nicht bestätigen, d...
  • Maxim
  • Spotify Star
  • 1759 Views
  • 1 replies
  • 0 likes
  • 1759 Views
  • 1 replies
  • 0 likes

Solved!! Family premium

I payed for spotify family premium in a country i dont live and now my family dont have access, what can i do?

  • Casual Listener
  • I payed for spotify family premium in a country i dont live and now my family dont have access, what can i do?
  • mlynne
  • Gig Goer
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
  • 0 likes

I can´t join my family premium account

We upgraded to spotify premium with my family. We all joined the same subscription and for a month it worked fine. After the first month I just disappeared from the list for some reason. My mom sent me a new invitation when i fill out the form it say...

  • Newbie
  • We upgraded to spotify premium with my family. We all joined the same subscription and for a month it worked fine. After the first month I just disappeared from the list for some reason. My mom s...
  • Alexfranco_b
  • Newbie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

error message: You can't join this premium for family account

Temporarily went back to the free version of Spotify, but this week upgraded to premium. Sent my girlfriend an invite to join (we live together) and she gets this message: You can't join this Premium for Family account. You already joined two subscri...

  • Newbie
  • ...his Premium for Family account. You already joined two subscriptions in the past 12 months.    How can I get this fixed so we can share music?????
  • JamesHelps
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Family out of the US

Hey, it's going to be my second try with this topic. I live in the US, but some members of my family live in Venezuela and Argentina. Spotify isn't available there, but I would like to share my account with them. Is there any way to let them enjoy it...

  • Regular
  • Hey, it's going to be my second try with this topic. I live in the US, but some members of my family live in Venezuela and Argentina. Spotify isn't available there, but I would like to share my a...
  • JamesHelps
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

only 3 users allowed under Premium for Family

I used to be able to add 5 additional members of my family into the list for Premium for Family users. However, it seemed like some of my family members got removed from the list and I've checked at my Premium for Family and noticed that I can input ...

  • Casual Listener
  • I used to be able to add 5 additional members of my family into the list for Premium for Family users. However, it seemed like some of my family members got removed from the list and I've checked a...
  • Rasmulka
  • Newbie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Von Premium auf Family Premium wechseln funktioniert nicht

Hallo, ich würde gerne von meinem Premium Account zu Family Premium wechseln. Melde ich mich allerdings bei Spotify an und klicke bei Premium Family auf "Los gehts", wird mir diese Fehlermeldung angezeigt: "Leider wird die Art von Änderung, die Du an...

  • Casual Listener
  • Hallo,    ich würde gerne von meinem Premium Account zu Family Premium wechseln. Melde ich mich allerdings bei Spotify an und klicke bei Premium Family auf "Los gehts", wird mir diese F...
  • Maxim
  • Spotify Star
  • 779 Views
  • 3 replies
  • 0 likes
  • 779 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium not working

I am on a family plan, and my premium was working fine two hours ago, now I am on free. The payment was made.

  • Newbie
  • I am on a family plan, and my premium was working fine two hours ago, now I am on free. The payment was made.
  • vicksand12
  • Newbie
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Premium for family havoc

I am a cuurent subscriber to the family plan. In the past days, one-by-one my family members got kicked out from Spotify. Since then, we are having problem big time trying to resume the accounts. Each time we get the error of not able to verify addre...

  • Casual Listener
  • I am a cuurent subscriber to the family plan. In the past days, one-by-one my family members got kicked out from Spotify.   Since then, we are having problem big time trying to resume the a...
  • phanfamily_sg
  • Casual Listener
  • 653 Views
  • 3 replies
  • 0 likes
  • 653 Views
  • 3 replies
  • 0 likes

I didn't receive an email for family pack

Hello,My nephew started a family pack but I didn't receive an email. I looked into my spam and asked if he could send it again the invite but still I got nothing. Could someone help me? thanks!

  • Regular
  • Hello, My nephew started a family pack but I didn't receive an email. I looked into my spam and asked if he could send it again the invite but still I got nothing.  Could someone help m...
  • driesryde
  • Regular
  • 505 Views
  • 16 replies
  • 0 likes
  • 505 Views
  • 16 replies
  • 0 likes

Family Premium connect devices

I have connected my computer to our Family Premium, but cannot connect the iPhone.Code is not accepted. Can I only connect ONE device per account ??

  • Newbie
  • I have connected my computer to our Family Premium, but cannot connect the iPhone. Code is not accepted. Can I only connect ONE device per account ??
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes