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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hola! quise inscribirme en spotify plan para universitarios y me dijeron que no podía hacerlo, entonces tome una promoción de $3.490 por 3 meses, sin embargo, una vez hecho el pago, me doy cuenta que ya me habían cobrado no tan solo los $3.490 de la ...
hola, actualmente tengo plan familiar, por error ingrese mal el codigo postal y todos los demas miembros ingresaron bien el codigo postal.... que puedo hacer para solucionar este inconveniente, mi codigo postal real es 050041
Tenia plan premium pero hace coml dos meses mis familiarea dejaron de tenerlo no se porque...pero en mi estado de cuenta bancario me siguen apareciendo cobros por la cantidad de $149.00 y reviso mi cuenta de spotify y dice que estoy usando spotify fr...
Creo que no tiene porqué importar la dirección en el plan familiar, estoy de viaje llevo 1 mes fuera de casa y de un momento a otro me quitan del plan familiar para ponerme en GRATIS no se me hace justo, también no sé cómo rayos saben dónde vivo. O d...
Während meinem Premium Abo habe ich auf das Family-Abo gewechselt. Nun hatte das nicht funktioniert und es liefen 2 Abos gleichzeitig, nach der manuellen Kündigung vom Premium Abo kann ich nicht mehr auf das Family-Abo zugreifen.Bitte um Hilfe
Upgraded to the family plan and invited family members as instructed. They seemed to be able to create accounts successfully, but the service still only lets one user play music at a time. If a second family member attempts to play music, the message...
Se recibio el codigo de la invitactión y se ha intentado confirmar la dirección de diferentes formas de escritura pero no permite la validación
Hi!Recently I received an email from Spotify in orden to continúe with my family subscription I had to enter my CV adress. Even if I did It, now I have a free account instead of the family subscription. Ohter members of my family continúe with their ...
i did trial. canceled before 30 days. i was still charged. NO ONE TO CONTACT. THIS IS SO LOUSY. I WANT MY MONEY BACK. GIVE PPL ACCESS TO A HUMAN. AND HAVE GOOD CUSTOMER SERVICE. IM SO UPSET.
no me deja añadirme al premium familiar
My daugther has own account and apparently it does not work in my Family plan. She is using IOS device. How start debugging this?
It's my girlfriend's twin's sweet 16 this weekend and I would like to share the gift of music with their family. Can I purchase a family plan for them (as I do not live at their address I would not be included in the plan)? Thanks!C
When my family members click to accept the invitation, they get a message saying they cannot be included in the plan because they are already a member of this or other family plan. How can that be?? And then the corresponding slot says INVITE SENT, b...
My son lives with his mother in Republic of Ireland and I am in Scotland. He is my own flesh and blood but can't add him to family account. Surely this is illegal for Spotify to class the option as family but should call it household instead?
Hi everyone! I tried several times with several cards to up grade my plan to family one and every time I've got an error message. There is some support call center or live chat to help me? Tks!
My dad took out a family premium account and sent me an invite but when I set up an account and tried using the invite code it said I couldn't because we were in different countries even though we live in the same house
Hello, First of all is there any customer representative whose language is Turkish ? If not I will try to explain my problem which I didn't see my family account in my account page yet it says start your family account now? I am a little bit confused...
Hi, Can someone contact me regarding this? I sent an invite link to my brother and gave him the screenshot of the address i entered (to make sure it is in the correct format), he signed up and it was working until few days back when it all suddenly s...
Gostaria de saber como migrar do plano premium anual para o plano familiar
Toda vez que tento adicionar alguém da minha família, a conta é excluída do plano pq não consegue confirmar o endereço, mais o endereço está certo.