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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20474 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179744 Views
32 replies
9 likes
Hi,I live with 4 other flatmates in a 3 room flatshare, so we aren't all family.Since we live under the same adress, can we use spotify family? at the moment none of us facy spending 10/month but this was we can easily afford it. cheers
Hi, I live with 4 other flatmates in a 3 room flatshare, so we aren't all family. Since we live under the same adress, can we use spotify family? at the moment none of us facy spending 10/m...
Spotify Star
1358 Views
1 replies
0 likes
Hi, I was wondering if someone could help me with the above. I have agreed to a trial free spotify premium for 3mths. I was wondering how do I ensure that it's on my iphone and not just on my macbook? Any guidance or tips would be grateful. thanksag
Hi, I was wondering if someone could help me with the above. I have agreed to a trial free spotify premium for 3mths. I was wondering how do I ensure that it's on my iphone and not just o...
Not applicable
1284 Views
2 replies
0 likes
Hey! We just got Premium Family and my dad added us to the Premium Family, but neither me and mom got the confirmation mail about the premium family. What to do? I really don´t understand what the problem is.. I have an old Spotify account that I use...
Hey! We just got Premium Family and my dad added us to the Premium Family, but neither me and mom got the confirmation mail about the premium family. What to do? I really don´t understand what the p...
192 Views
0 replies
0 likes
Hi,I have a problem with Spotify Family. I have an account and my main account work well but an second account which I subscribe on don't work. His music shut down in few second. I check settings, I remove the app and I restart his phone but the prob...
Hi, I have a problem with Spotify Family. I have an account and my main account work well but an second account which I subscribe on don't work. His music shut down in few second. I check s...
210 Views
0 replies
0 likes
Bonjour,J'ai un compte Spotify Family, mon compte principal fonctionne correctement sauf que un compte auxiliaire que j'ai ajouté rencontre des problèmes de lecture de ces musiques (elle se bloque au bout de quelques secondes). J'ai beau checké les p...
Bonjour, J'ai un compte Spotify Family, mon compte principal fonctionne correctement sauf que un compte auxiliaire que j'ai ajouté rencontre des problèmes de lecture de ces musiques (elle se b...
218 Views
0 replies
0 likes
Ya veo que no estoy solo, pero como es posbile:- Expulsar a un miembro del plan sin aviso- que sea imposible verificar la direccion del plan (para evitar errores de missmatch)- que sea imposble recuperar al miembro al plan ...si no recibimos ayuda, l...
Ya veo que no estoy solo, pero como es posbile: - Expulsar a un miembro del plan sin aviso - que sea imposible verificar la direccion del plan (para evitar errores de missmatch) - que sea imposble...
295 Views
0 replies
0 likes
I know of regular premium that only one member can play music while streaming at the time, and that the others have to play offline for it to work.How does this work with the Family Premium account? Can two people play online music at the time?Hope t...
I know of regular premium that only one member can play music while streaming at the time, and that the others have to play offline for it to work. How does this work with the Family Premium a...
221 Views
0 replies
0 likes
我訂閱家庭共享方案，已經一年，上個月有三個成員收到要重新認證的信，有兩位認證成功，有一位我們反覆試了很多次，始終無法驗證成功，地址輸入無誤，有跟我輸入同地址，卻一直鬼打牆式的無法通過，不知為何…有人有這狀況嗎？或者有解決辦法嗎？
我訂閱家庭共享方案，已經一年，上個月有三個成員收到要重新認證的信，有兩位認證成功，有一位我們反覆試了很多次，始終無法驗證成功，地址輸入無誤，有跟我輸入同地址，卻一直鬼打牆式的無法通過，不知為何…有人有這狀況嗎？或者有解決辦法嗎？
3518 Views
0 replies
9 likes
Hola, tengo una cuenta con plan familiar pero hace unos días mis familiares fueron expulsados de la cuenta y a pesar de que confirman el correo de activación con los datos que se requieren no pueden volver a obtener su cuenta premium ya que les apare...
Hola, tengo una cuenta con plan familiar pero hace unos días mis familiares fueron expulsados de la cuenta y a pesar de que confirman el correo de activación con los datos que se requieren no pueden ...
317 Views
0 replies
0 likes
Hola anteriormente yo tenia plan familiar y por un tiempo lo di de baja el caso es que ahora lo volvi a dar de alta pero no recuerdo la direccion que puse anteriormente por lo que no puedo agregar a mis familiares hay alguna forma de saber o de cambi...
Hola anteriormente yo tenia plan familiar y por un tiempo lo di de baja el caso es que ahora lo volvi a dar de alta pero no recuerdo la direccion que puse anteriormente por lo que no puedo agregar a ...
Roadie
408 Views
3 replies
0 likes
**bleep** YOKU SPOTIFY IVE BEEN PUTTING THE SAME ADDRESS AND YOUR NOT ACCEPTING MY FAMILY PREMIUM
**bleep** YOKU SPOTIFY IVE BEEN PUTTING THE SAME ADDRESS AND YOUR NOT ACCEPTING MY FAMILY PREMIUM
228 Views
0 replies
0 likes
HelloI have a problem with my address; the members of my family plan premium has arrive a message that will be removed to my plan becouse they address istn similar to my address, but its false that.Please help me!!!
Hello I have a problem with my address; the members of my family plan premium has arrive a message that will be removed to my plan becouse they address istn similar to my address, but its false t...
154 Views
0 replies
0 likes
Ich habe gerade die Einladungsemail von meiner Schwester bekommen und wenn ich dann unsere Adresse eingebe und bestätige kommt immer das es nicht die gleiche Adresse sei.
Ich habe gerade die Einladungsemail von meiner Schwester bekommen und wenn ich dann unsere Adresse eingebe und bestätige kommt immer das es nicht die gleiche Adresse sei.
261 Views
0 replies
0 likes
I am adding my family members right now and most of them does not have email addresses or they are having issues accessing their emails. What happened to the feature that you send some sort of a link for premium access? I have some of their account l...
I am adding my family members right now and most of them does not have email addresses or they are having issues accessing their emails. What happened to the feature that you send some sort of a l...
Spotify Star
539 Views
1 replies
0 likes
I have a 'modern' family with a complicated dynamic. My three children are with me half the time, and with their respective mothers the other half.Does the family plan still work for us?
I have a 'modern' family with a complicated dynamic. My three children are with me half the time, and with their respective mothers the other half. Does the family plan still work for us?
186 Views
0 replies
0 likes
Hi there, my kids were removed from the Spotify Premium family account and now, when inviting them again, the invitation isn´t been sent out, despite on my account it shows "invitation sent". Anybody any idea?Thx!
Hi there, my kids were removed from the Spotify Premium family account and now, when inviting them again, the invitation isn´t been sent out, despite on my account it shows "invitation sent". A...
231 Views
0 replies
0 likes
Can someone help me? I have upgraded to a premium family account. When I login to Spotify on my web browser I can see I have premium family. But when I go to the Spotify app and play music, it's still wants me to shuffle and won't play individual tra...
Can someone help me? I have upgraded to a premium family account. When I login to Spotify on my web browser I can see I have premium family. But when I go to the Spotify app and play music, it's s...
Spotify Star
595 Views
1 replies
0 likes
Can someone please help?A month ago I bought premium for family.Mine, my son´s and husbands account is working fine. But my daughter can´t get acess. We have tried 3 diffrent emails to sign her to the premium family account. (gmail and hotmail)Her ad...
Can someone please help? A month ago I bought premium for family. Mine, my son´s and husbands account is working fine. But my daughter can´t get acess. We have tried 3 diffrent emails to sign h...
Spotify Star
242 Views
1 replies
0 likes
Hello! I was recently sent an email from PlayStation music about being able to get 3 months of spotify premium for $0.99 but it says the deal expired 6/26 and I just thought this was, in a way, not fair because I am just now seeing the email because ...
Hello! I was recently sent an email from PlayStation music about being able to get 3 months of spotify premium for $0.99 but it says the deal expired 6/26 and I just thought this was, in a way, not f...
Spotify Star
25533 Views
1 replies
1 likes
Hola Amigos llevo un mes con plan familiar premium con todas sus opciones, familiares utilizandolo ok, pero al momento de consultar mi cuenta me dice que cuenta free y no me da opciones de gestionar a los usuarios no tampoco se eliminar el cargo, ya ...
Hola Amigos llevo un mes con plan familiar premium con todas sus opciones, familiares utilizandolo ok, pero al momento de consultar mi cuenta me dice que cuenta free y no me da opciones de gestionar ...
156 Views
0 replies
0 likes
