family plan - having trouble accepting the invitation

[el_trisha21]

I was a member of the family plan that was subscribed by my sister. I received an email telling me that I needed to verify my address but I had something going on at the time and I didn't get a chance to do so before I was removed from the plan. My sister sent me the invitation twice and I was able to receive them but I can't accept because apparently I am no longer able to join the plan with my details now. I had my sister helping me to figure it out but nothing works and I looked up solutions online but nothing is helping me. So, is there any way I can join the family plan again? I can't afford a normal susbcription and the ads are making me go crazy.

Please help. Thank you.

[Maxim]

Hey @el_trisha21,

You'll have to reach out to Spotify for more help with this. You can find some more info here on how to do this.

I hope this helps!