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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Buongiorno,vorrei abbonarmi a spotify family ma un abbonato dovrebbe trasferirsi per un periodo all'estero. Ci sarebbero problemi? grazie
Hi,I recently got the email asking for my ZIP code so I can continue being part of my girlfriend's family plan.We live in Hong Kong, and there's no ZIP code around here. The local custom is to enter "0000" as zip code when a form really wants one, bu...
PlanPremium -FamilyCountry Phone Samsung S9+ My Question or IssueI pay for my family's family plan premium through paymaya. I didn't notice that my balance wasn't enough until I received a text message regarding my missed payment. Does spotify really...
Hi - First off, is there any direct email support for Spotify? I've spent too much time looking for assistance and now I'm posting here..... I'm on a Premium plan and have my wife and 1 daughter connected to the plan. I have just invited daughter # 2...
I have tried different cards and none are working, all I get is a mesage, that there was not enough money, as a SMS, and on the website, it simply says that it can be done. I have double-checked the cards in question and they have credit. PlanPremium...
PlanFamily Plan CountryUnited States My Question or IssueIve been a Spotify premium customer for longer than I can remember and a Spotify Family Plan Member and I was never able to redeem the free Google Home Mini because of site issues always glitch...
Hi,I'm on a Family Subscription, playing on Amazon Alexa and BlueSound mainly.My son has cystic fibrosis, we have a nurse that stays with him 1.5 days every week. While she doesn't live underneath our roof, I would love to give her a spot on the fami...
I have a family account that I invited wife and children to, but one of the children does not get the invitation. Have tried sending from different devices, log in log out and check in the spam mail but nothing works
Buenas quisisera cambiarme a plan familiar pero el lugar de residencia de mis familiares es de otro pais. Habra algun inconveniente?PlanFree/Premium/FamiliaCountry Chile/VenezuelaOperating System( Android Oreo, Windows 10) My Question or Issue
PlanFamily planCountryUSA My Question or Issue In the past 4 months I have been kicked off my family plan twice, and when clicking on the link to verify my address, it will tell me that the address cannot be verified. When clicking on the link I rece...
La persona que era el titular del plan familiar en la cuenta de Spotify, dejo de poder ingresar a su cuenta y cuando por fin pudo regresar, él ya no aparecia como el administrador
PlanPremiumCountry Mexico My Question or Issue I´ve been trying to cancel my Premium for family subscription, I am not the administrator, I followed the steps and appears a message (add image) that says "You canceled your subscription. Your subscripc...
My Question or IssueMy account was the owner of the Familiar Plan, I have shutdowned the renovation and started the Student Plan, the deadline for the familiar plan was 22/1(payed until that day) and now its been canceled and family who were with me ...
I am using Spotify Premium for Family. Unfortunately our place in my village does not have street numbers and is not a city. Hence I cannot remember if I put none, NA or N/A. My partner has trouble joining my plan and gets "You're unable to join this...
PlanFamily PremiumCountry USADevice(iPhone 7+, iPhone 6)Operating System(iOS 10) My Question or Issue Despite that I have a family premium plan, that I've sent invites and the family (2 add'l) people have accepted the invites, we can not play music o...
Hi, I am a member of a family plan. When my brother was introducing our house address he entered the wrong address. How can I fix this issue? If I exclude in from the plan and send him the invitation again will this fix the issue? PlanPremium family ...
PlanPremiumCountry LatviaDevice(Samsung Galaxy Operating System(Android Oreo) My Question or Issue I have bought Family Premium Plan and sent invite to my wife, but she can't join to plan. We got same country in profile and live in the same address. ...
Hi Guys,Been paying for premium family for a while now. I am the owner of the account. Everyone else in the family still has premium, but it has dropped off my account. As the owner i have no way to drop off and re-join.It all still looks valid on th...
Eu estava no plano familiar e do nada, fui removida e não consigo mais entrar. A mensagem é que não estou no mesmo endereço, mas sim, o endereço é o mesmo para todos da família. O que devo fazer? #help #spotfy
I am using a Mac Book Air (early 2015) IO X YosemiteTrying to connect to an Ipod Touch Hi there. Im in Australia and I've just tried to link up my daughter's spotify account to my premium family account. From my device it says that she is now active ...