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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountryUK Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My son currently has a personal spotify account, and i want to add him to my family account. He is worried that he will lose all his ...
I am currently a member of a family plan. How can i quit the current plan and start another one as a host of the new family plan? I try to go to subscription> manage plan > cancel plan / cancel premium but fail to quit...
PlanFree/Premium to familyCountry United StatesDeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just canceled my Spotify subscription because it was through apple instead of Spotify. I would like to reup m...
PlanFamily Premium PlanCountryNew Zealand My Question or IssueI have logged into my account to remove a member from my family plan however am unable to locate my family plan. I am paying for it every month but I cant see it under my account anywhere....
PlanPremiumCountryAustraliaDeviceiPhoneOperating SystemiOS 12 My Question or IssueI presently have a 3 month promo Premium subscription which was $0.99. I wish to upgrade to Family Premium. I will be the owner of the family account and will invite ot...
PlanPremiumCountry Czech RepublicDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hi, I’m currently using the 3-months-for-0.99€ offer and would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, do...
Buen día, estoy aburrido de las 36 cuotas por 22.000 pesos de mi spotify familiar, quiero seguir usando la app pero no encuentro la solución de que esta se debite en una sola cuota, dónde puedo dirigirme o donde tengo que programar para que esta se d...
Hi, I am currently subscribed to regular premium and paying thru with my telco provider(SMART Philippines). I would to like to upgrade my account to family premium but on the payment section it is asking for credit card, but I don't have a credit car...
Hi, we already made the payment but one of the familiar Premium member can't use Spptify
I was in a family plan with my brother, father and etc. when suddenly I was removed because I didn't recieve an email asking me to verify if we lived in the same adress. Now he is trying to put me back in the family plan but your program isn't lettin...
Liebe community Meine Tochter hat meine Family Einladung angenommen. Bei mir ist sie auch als Mitglied registriert. Sie ist aber nach wie vor im free. Was ist los? Ratlos PlanenAboLand DeutsclandGerätAltes tabletBetriebssysAndroid Meine Frage oder Au...
PlanFree, wanting to join family's premium membership CountryCurrently Indonesia on account but wanting to change to United Kingdom My Question or Issue Hello, My husband created a free Spotify account whilst in Indonesia and now we are back in the U...
We (family of 4) have had Spotify premium for years and each of us has our own playlists on the one account. Now the children are older we've upgraded to Premium Family so they can listen to their music at the same time in their own rooms. The big pr...
PremiumTurkeyIphone 7 iOS 11.4.1I updated my account from Premium membership to Family Premium membership last week. I invited my husband to Family Premium membership and this invite has approved. but later his membership was cancelled all of sudden ...
PlanPremiumCountry Brasil DeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Minha veio morar cmg na República, mas na conta dela, da erro do endereço e ela saiu.Vamos resolver?
I have been trying to get the Mini since 11/20, and now I am getting an email from Spotify saying, too bad we can't help? Look at the timeline below, this is terrible customer service! Timeline: 11/20 signed up for Spotify family (wife was already Sp...
My Question or IssueI am trying to add my partner as a family to my spofity account via my account. I've sent and invite to her email account , when I click on the accept invitation link it takes me to Subscription and payment screen not a login scre...
Me and my sister have both had Spotify Premium for a while and now my Mum and Dad wanted it too so they treated us the the Family Premium. I was just worried that because they are paying for this new subscription is mine (and my sisters) card going t...
PlanPremium Country USA Operating SystemAndroid, Windows My Question or Issue How do current Spotify Family Premium members get your current gift of a Free Google Mini? I've been a Family Premium Member for over 3 years and I'm hoping you are going t...