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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Come aggiungo mio figlio minorenne su un account family, ? il suo account è stato rimosso perchè non risulta nel mio indirizzo di residenza?? pur avendo messo la mia stessa residenza Plan PremiumCountry ItalyDevice(Motorola)Operating System( Android ...
PlanPremiumGermany Meine Frage Ich bin von einem Spotify Premium Account mit Studentenrabatt zu dem Familienabo gewechselt.Ich wurde am 24.12.2018 zum Familienabo eingeladen und bin dem beigetreten. Nun wurde mir am 06.01.2019 erneut 9,99€ für das Pr...
Buongiorno, ho deciso di aprire un topic perchè recentemente sono stato rimosso da un abbonamento Premium for Family, perchè non siete riusciti a verificare il mio account. Il problema è che non mi è stata posta nessuna domanda sull'indirizzo/cap o a...
PlanFamily PremiumCountry México Desde Windows 10 navegador Opera.My Question or Issue HolaAcabo de adquirir el plan familiar, de acuerdo con los pasos que me fue dando la página de Spotify, primero pague y después me dijo que podía enviar las invita...
PlanPreviously on Family PlanCountry United States DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently received an email saying that there was a payment failure and that I needed to update my p...
I am unable to invite family members to my plan, I have invited them, clicked on accept on the invitation and then filled in the details (same address exactly as the one I entered) and it keeps saying unable to join, please read FAQ. I have deleted t...
En el plan familiar solo dejó que 3 de las 5 personas se unieran a dicho plan. A las dos personas restantes (quienes ingresaron exactamente la misma información y nos encontramos en la misma residencia) no nos deja unirnos y únicamente nos aparece un...
PlanFreeCountry BrazilDeviceIphone SEOperating SystemIOS 12.1.2My husband has created and paid for an Family Plan , but when I try to accept the email request , I receive a warning message saying that I was not allowed to join in , How can this happe...
Hi, My sister has been having problems accepting my Spotify Family invite. On my account, it is registered as Active, however on her side, she still has ads playing and a red error bar coming up saying "Unable to join this Family plan. Try again by c...
PlanFamilyCountry GermanyDeviceDesktop, IphoneOperating SystemiOS, Win10 My Question or IssueSooo..My mates and I created a spotfiy family account and now one of my flatmates and myself got kicked out of the account and we dont know why. We live at t...
PlanWill become premium next month, since I now have cancelled the family premium.Country TurkeyDeviceSamsung Note 4Operating System My Question or Issue I have had the spotify premium for seven months. Turns out after the first three months, it was ...
Tenho uma conta premium familiar com uns amigos pois moramos em uma república, e por isso dá certo para fazer a conta premium. Somos em 6, no entanto dois deles não inseriram alguma informação correta e foram removidos da conta premium.Tentei incluí-...
Do they resort back to Spotify Free immediately or after the next billing cycle?
Hello there,I have got some problems from using spotify premium for family. Last month, my family member and I started using spotify premium for family. Some members used to live in different house so at first they informed different addresses. After...
We have a Family plan, and if I ask my Google Home to play something, it plays on Alexa and/or phones that are linked to any given family account member's device. If I want to listen to something, my son's phone will start playing whateer I request. ...
PlanPremium / Family Country Brasil DeviceSamsung J5 & J5 Prime Operating SystemAndroid 6 My Question or Issue Olá, gostaria de iniciar meu plano familiar e convidar minha irmã que mora comigo. Porém as informações sobre endereço não aparece no meu p...
Hello, I have a spotify account with Family Plan. This morning I had no problem but one hour ago my profile was configured as a basic one. How is it possible? How can I regain my Family Subscription Plan? Thanks,Nico
Hi,This is Komal. Though my order status says its delievered but I did not receive it. I contacted all 3 i.e fedex, usps and google store. none of them are helping.when I contacted google store, they said to contact spotify and see if you can provide...
PlanCurrently Free (Previously Premium and Family)Country PhilippinesDeviceLaptop, Smartphone Operating SystemWindows 10, Android Oreo My Question or Issue 12 months ago, I was currently enrolled in a Premium Subscription when my family decided to cr...
PlanPremiumCountry Czech republicDevice(iPhone 8, Samsung Galaxy 8, iphone 6s)Operating System(iOS 10, Android Oreo) My Question or Issue Hey! I have spotify family for three months. Always seven days before pay send me and my family spotify an email...