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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamiliarCountryGuatemalaDeviceHuawei P20Operating SystemAndroid My Question or Issue Durante más de 1 año, tuve el plan familiar asociado a mi cuenta, sin ningún problema. Todos en la misma dirección, todos felices. Mi tarjeta de crédito venció y...
Hi guys, I would like to ask your advice with my account. The problem is the following: 1. I was living in NL so the country in my profile was changed from Hungary to NL at that time and2. Additionally, I had a premium account2. After I moved home an...
PlanFamily PremiumCountryDenmark My Question or Issue I have sent several invitations to both my daughters.They do get the invitation email, after several tries, they are able to click the link to "accept invite". But they get routed directly to my a...
My family member was removed from my family premium plan and they cant join after i invite them again
PlanFamily My Question or Issue So recently I realized that my account looks like this and I do have that option about activity publication on. Also I'm not able to search anyone from my Family Plan if they accounts aren't connected to Facebook. The ...
Hi All, Is there currently any problem known, paying the family account via Klarna. I have done so the past month and now Spotify is telling that they haven´t received the money for the last month or so, and pausing my account. Re-Enabling, setting u...
Dear Spotify Support Community! Unfortlunately, I have been kicked out of our spotify family plan. I have not checked my emails last week and therefore missed the 7 weeks deadline to confirm my address. Now, I am not able to rejoin our family plan an...
PlanFamily PremiumCountry CanadaDeviceMultipleOperating SystemAndroid My Question or Issue I wish to add my spouse to my account, but he already has Spotify. I just wanted to confirm that he will not loose his playlists ect if he comes onto my Family...
Hey @Gregory2000, du solltest einen Blick auf die Rechnung, die du von Spotify erhalten hast, werfen.Dort solltest du den Benutzernamen, mit dem du Spotify Premium abonniert hast, finden. Bitte versuche dich mit diesem anzumelden.Wenn du eine 10-stel...
Luke
I was trying to change my account from a premium account to a family account. I cancelled my direct debit and now I can't cant get any spotify at all
Hello, i want to switch from premium to family premium. My mother just invited me to join family premium. But how does it work? And how can i keep my playlists?Do i first have to stop my current account? please help me! Thanks in advance!
PlanPremiumCountry New ZealandDevicehuawai P10lite and macbook airOperating Systemmac OS MOjave 10.14 My Question or Issue Hi Hivemind! My kids and I have moved in together with my new partner, and she has invited us to be on her spotify acocunt as h...
Hello there,I wonder if there is going to be a family subscription plan for Egypt like the other services offer.Thanks,
I know the family plan will allow you up to five members, all with a different account so they have their own play lists and each member can listen on their respective devices simutaniously. I have spotify premium on my phone and my computer. If I si...
Hello, I wanted to add my daughter to the Family Premium plan, but we moved and we're in a different country right now than I have in my profile. As I understood I have to cancel my Premium plan to change the country - I did it, but my Premium Plan w...
PlanFamilyCountry UKDeviceHonor 7Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. I have just taken out a Family Subscription, however when my son tries to accept the invitation, he is direct to the Confirmatio...
Since of today, ads are being played during podcasts. Not only do I have a premium account, which means I should not have any ads at all, the ads that are being played are in a different language. I have logged out I have reinstall the app on my phon...
Hi, I live in Switzerland and subscribe to Swisscom (telephone operator). They have an offer called Natel Pay that allows to pay a subscription through the mobile bill, but it only works for the premium subscription and I don't want to use PayPal. So...
Hi, I'm a newbie in using spotify, so please don't hate me for asking stupid questions... Country:Germany My plan:I'd like to upgrade my Premium Account to a Family one so, that everyone of my family (kids, wife and myself) can hear different music a...
I need help to pay my subscription through mobile for my family plan in Malaysia, it seems the only available payment option is Credit card, but Spotify confirm that payment can be made through Paypal and mobile payment too. But i cant seems to find ...