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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily premium Country New Zealand Two of my family members have been removed even though they verified their account after being emailed about it. It’s ridiculous! How do I stop this from happening?
I added my girlfriend who lives with me to my family plan, but she used her old address at her parents because it was/is her billing address for her credit/debit cards and she thought she would be paying for her usage, which she isn't, I am. Then Spo...
PlanFamilyCountry USADeviceGoogle PixelOperating SystemAndroidMy Question or IssueMy account was recently hacked. When I'd open it up, it showed all sorts of music I recently played (but I didn't) that wasn't even in my language. When I opted to chan...
Yaklaşık 1 ay önce bir aile hesabına katıldım. Adres tamamıyla doğru girilmişti. Daha sonra bana adresi doğrulamam için bir mail geldi ve maildeki linke gidince posta kodunu yazmam istendi. Yazdım ve adresimin doğrulandığı yazdı. bundan tam bir hafta...
All the requests for change of address for Family Premium has been marked as resolved and the solution is simply "suggest in as new idea". i saw post from as early as 2016 having the issue and till now it has Not been resolved.I have subscribed to sp...
PlanFreeCountry INDONESIADeviceSAMSUNGOperating SystemAndroid My Question or Issueare there any method beside credit card payment method in indonesia to pay premium for family ?N.B: i dont have any credit card and i dont like to have any credit card....
PlanFree/PremiumCountry BrazilDeviceGalaxy J2Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got kicked from my family plan (that my mother created) even tho our address matches perfectly?!?! What the **bleep**? And wor...
Hi, I am the premium family account holder, however it is saying that I am not. Please can this be resolved asap
My girlfriend has a spotify family subscription with her grandmother and grandfather who she lives with, now do we have the question if her grandfather will be able to make use of the subscription. Does anyone know? if so please tell me
PlanPremiumCountry BrazilDeviceiPhone 5 and computer.Operating SystemiOS 10 and Windows 10. My Question or Issue I changed my payment method, from a credit card to another, and charged me $ 10 ($ 2.75) for this simple information update. This situati...
PlanFamilyCountry Ireland My Question or Issue Hey, A member of my family was removed as they did not verify their account in time as they were busy / traveling with work. Tried to add them again but I couldn't. Can you help me add them back. Thanks.
Dear All, I was invited to Spotify family. I am adding our home address but system doest accept provided address (street, zip code, etc.). Where person who invited me can check proper address which was provided before. Right now, I am with him lookin...
PlanFreeCountry Turkey My Question or Issue Hi. I was using Spotify Premium for Family for 4-5 months. We canceled our first plan and created another plan with my family. I used it for a month. And Spotify sent me a mail that said we can't confirm yo...
PlanPremium familyCountry USA Device(iPhone 8, ihone 7, PC,Operating System(iOS 10, Windows 10,etc.) My Question or Issue I have sent invitations to my son and daughter, but the invitation link doesn't go anywhere. It asks to login, which has to be d...
PlanFree/PremiumCountry DeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Hi there! I recently join my new house mate’s Premium Family plan. After a week of enjoying the awesome Premium features, I found myself got kicked out of the plan! Wh...
PlanPremiumCountryGermanyDeviceSamsung Galaxy 8+Operating SystemAndroid OreoMy Question or IssueHallo zusammen, Ich habe für Premium Family Lastschrift eingerichtet und für folgende Lastschriften einen Haken gesetzt.Allerdings funktioniert das nicht,...
Hey guys. My family members can't get verify by spotify premium for family. We live in same adress (as our accounts information shows), but one of members gets downgraded to free spotify version. Any thougts?
Device(iPhone x) My Question is that my husband is the account holder for our Family Premium however we can't access his account off the FB page where our premium account is off of for some reason but his free one is still accessible though? We are t...
I recently got kicked off a family plan and they have sent me the email to log back on and it won’t work. We reside at the same address and idk what to do???
PlanFamily PremiumCountry USA DeviceiPhone 5sOperating SystemiOS 12.0.1 My Question or IssueI have a Family Premium Plan. This morning i login (iphone app) and both the Radio and Browse icons are gone. My wife and daughter still have them. It is only...