Help Wizard

Step 1




Buen dia , tengo plan premium familiar y a ninguno de mis integrantes les deja descargar la musica 

1 Reply

Hi @linaalvarez, thanks for writing!


My first suggestion is that you check your Spotify account and see if all members are active in the Family plan:


If all members are listed in the plan, ask them to make sure they're logging in their respective accounts and let me know if it works 😊

BittencourtSpotify Star
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