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lina

lina

Buen dia , tengo plan premium familiar y a ninguno de mis integrantes les deja descargar la musica 

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Hi @linaalvarez, thanks for writing!

 

My first suggestion is that you check your Spotify account and see if all members are active in the Family plan:

 

https://www.spotify.com/br-pt/account/family/

 

If all members are listed in the plan, ask them to make sure they're logging in their respective accounts and let me know if it works 😊

BittencourtSpotify Star
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