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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium DuoCountryUnited StatesDeviceAndroid Samsung GS S320VLOperating SystemAndroid Marshmallow My Question or IssueI joined Premium Duo recently. My spouse didn't sign on to Duo Mix immediately, so the original Duo Mix that appeared on my devi...
Hello. I was runnig Family premium subscription for a couple months, but when i was changing payment details i changed also the plan to single premium by accident. I have already paid it. Is there, please, any option or help how to return to family p...
PlanPremium FamilyCountryVietnamDeviceHP ProbookOperating SystemWindows 10My Question or IssueI was listening on Spotify Premium and I saw an update notification, I updated the app to "1.1.58.820.g2ae50076" and BOOM, my Premium is now gone.No E-mail ...
PlanFamily PremiumCountryFranceOperating SystemAndroid My Question or IssueHi I live France but am English. My app is in English. I have signed up for family. I have installed the Kids app on my daughters Android tablet and it is all in French. How c...
PlanPremiumCountryGermanyDeviceSamsung Galaxy 10Operating SystemAndroid My Question or IssueHi there, I'm a member of a Premium Family Account. I am not the administrator of the account though. Now I want to switch into another Premium Family Account...
PlanFamily PremiumCountryUS DeviceiPhone 12 My Question or IssueMother invited me to Premium family plan. She lost her card and ordered an new one and canceled the old that was hooked to the account. During that time a payment was supposed to be made...
There have been several idea recommendations about this already, but all have been closed stating it does not meet the idea guidelines. I believe this should be reconsidered since support is not taking the suggestion either, so there is no place to g...
It is utterly confounding that Spotify denies gift card usage. I purchased FOUR $60 gift cards in order to bank them online and pay for our family plan. Now, having been denied the ability to use them for payment, I am out $240 and completely disgust...
I got an email saying that my son needs to confirm by email the address otherwise would be rejected from the plan. The deadline was today. I realised today that it was the deadline, but he's already rejected and now has to wait 12 months to be admitt...
Can someone help me with to delete a spotify user in Spotify Family.Because i added someone who i don't want to add anymore.
Hallo zusammen,ich bin schon länger Premium-Kunde und möchte jetzt auf Family wechseln. Kann ich mich da einfach anmelden bzw registrieren oder muss ich vorher mein Premium-Account kündigen? Wäre ja cool, wenn das fließend ineinander übergehen würde....
I am trying to join my husband to my Spotify Premium Family account (my two daughters have been part of the family plan for a couple of years). Every time I send him an invitation he receives the message ' You can't join your own Plan! You’re already...
Me and my husband have a premium family account. He is the the plan manager and managed to logout of his account on all devices. He cannot login, because he does not know his login information. He cannot reset his password, because he no longer has a...
PlanFamily premiumCountryRussia DeviceiPhone XROperating SystemiOS 14.7.1 My Question or Issue4 October, family member left family by an error.I send her new invitation and she can't accept it.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
how to restrict kids not teens restrict from listening to explicit songs—-enable app feature
My family plan was canceled without my knowledge when I had to update my payment information. I had lost my debit card and had it replaced the same date that my payment was due and I didn't realize right away so when I did update my payment informati...
Tried all the solution I could find in here but still when trying to use the invitation link I keep getting an error with no information. Please advise
I have a Premium individual account and my monthly fee just got charged yesterday. I want to join my brother's Family plan. What happens if I accept the invite now - do I lose the money I just paid and end up paying for both for the month? If so, is ...
Plan : premium familyCountry : india DeviceOnePlus 6TOperating SystemAndroid My Question or IssueUpgraded to premium family on 25th September. But plan shows "cancelled premium" and "subscription ends on 10/26/2021"Also can't access family members pa...