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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20437 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179667 Views
32 replies
9 likes
Nesecito ayuda para que puedan ingresar mis hermanos y papás a mi cuenta familiar
Nesecito ayuda para que puedan ingresar mis hermanos y papás a mi cuenta familiar
Spotify Star
141 Views
1 replies
0 likes
Sonos Voice Control has been out for some time now, and still does not work with Spotify. Once this is enabled, I can move to a Spotify Family plan and put the Sonos speakers in my kid's rooms. When will the happen?
Sonos Voice Control has been out for some time now, and still does not work with Spotify. Once this is enabled, I can move to a Spotify Family plan and put the Sonos speakers in my kid's rooms. W...
Newbie
15998 Views
9 replies
20 likes
Olá! Primeiramente, por que é impossível entrar em contato com o suporte? Até mesmo postar nessa comunidade é trabalhoso. Horrível! Cade o simples botão de acesso ao suporte? Um email? Chat? Incrível o quanto dificultam...Vamos ao segundo problema......
Olá! Primeiramente, por que é impossível entrar em contato com o suporte? Até mesmo postar nessa comunidade é trabalhoso. Horrível! Cade o simples botão de acesso ao suporte? Um email? Chat? Incrível...
Spotify Star
607 Views
1 replies
0 likes
Tive um problema com o chip do meu cartão, pedi um novo, durante esse processo a conta ficou suspensa, tive que assinar de novo, só que antigamente era debitado automaticamente da minha conta todo mês, agora me parece que tenho que assinar todo mês. ...
Tive um problema com o chip do meu cartão, pedi um novo, durante esse processo a conta ficou suspensa, tive que assinar de novo, só que antigamente era debitado automaticamente da minha conta todo mê...
Moderator
791 Views
1 replies
0 likes
They’re getting this message You can join someone else's Premium plan only once every 12 months.Still want to change plans? We'll help you find another Premium plan that's right for you
They’re getting this message You can join someone else's Premium plan only once every 12 months. Still want to change plans? We'll help you find another Premium plan that's right for you
Spotify Star
242 Views
1 replies
0 likes
I need annual pack for spotify premium please do something i am not able ti find that option is it removed if so why is it removed it was actually best for me and my fam
I need annual pack for spotify premium please do something i am not able ti find that option is it removed if so why is it removed it was actually best for me and my fam
Spotify Star
143 Views
1 replies
0 likes
I have Spotify Premium Duo and when my wife tries to accept the invite it says that addresses do not match, despite the fact that they are exactly the same, chosen from suggested by Google I don't get why and it's irritating
I have Spotify Premium Duo and when my wife tries to accept the invite it says that addresses do not match, despite the fact that they are exactly the same, chosen from suggested by Google I...
Spotify Star
187 Views
3 replies
0 likes
My husband and I pay for a Spotify Duo account. Our Google Home devices and our car's Android set up is connected through my username. So every time he is using those devices - listening at home or in the car, I can't listen to my own Spotify. It kic...
My husband and I pay for a Spotify Duo account. Our Google Home devices and our car's Android set up is connected through my username. So every time he is using those devices - listening at home or i...
Moderator
328 Views
1 replies
0 likes
I tried joining my family's Premium for Family, by following the invitation-link. I worked the first time, but my account was still connected to the premium-plan I had before, so I clicked to deactivate this Premium-account, but it also deactivated m...
I tried joining my family's Premium for Family, by following the invitation-link. I worked the first time, but my account was still connected to the premium-plan I had before, so I clicked to d...
Moderator
2104 Views
6 replies
0 likes
We are logged in on our respective account and it does not work. For example, I will be listening in the car and my wife will be listening at home (logged into our respective accounts) and one of us will interrupt the other.
We are logged in on our respective account and it does not work. For example, I will be listening in the car and my wife will be listening at home (logged into our respective accounts) and one of us ...
Moderator
167 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
147 Views
1 replies
0 likes
I want to go from single premium to family, but there's an error message saying "oups, try again later". That for several days... Any ideas?
I want to go from single premium to family, but there's an error message saying "oups, try again later". That for several days... Any ideas?
Spotify Star
148 Views
1 replies
0 likes
When I go to account and want to change, the option family does not appear.
When I go to account and want to change, the option family does not appear.
Visitor
26974 Views
22 replies
1 likes
PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueComment puis-je suspendre l'accès à un membre de ma famille à mon compte Spotify Famille...
Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Comment...
Moderator
262 Views
3 replies
0 likes
Me sacaron de el plan familiar de mi ex novia, por obias razones, pero tiene unos días que lo habia abierto, no puedo a ingresar a un grupo nuevo? o puedo hacer mi propio grupo familiar?
Me sacaron de el plan familiar de mi ex novia, por obias razones, pero tiene unos días que lo habia abierto, no puedo a ingresar a un grupo nuevo? o puedo hacer mi propio grupo familiar?
Moderator
628 Views
5 replies
0 likes
I've tried paying via PayPal and also tried entering my card directly under my account, but it doesn't work.Jerg has deleted cookies and tried 3 different browsers without success. my bank says that the problem lies with Spotify, but it is difficult ...
I've tried paying via PayPal and also tried entering my card directly under my account, but it doesn't work. Jerg has deleted cookies and tried 3 different browsers without success. my bank says tha...
Moderator
318 Views
5 replies
0 likes
PlanPremiumCountryTurkeyDeviceIphone 13Operating SystemiOS 17 My Question or IssueHi,I want to leave family plan. However, when i try to change my plan, spotify offers me only free plan. I want to select Premium plan to not lose my premium account. P...
Plan Premium Country Turkey Device Iphone 13 Operating System iOS 17 My Question or Issue Hi, I want to leave family plan. However, when i try to change my plan, spotify o...
Spotify Star
269 Views
3 replies
0 likes
I have my wife added and she can't connect so I p ay for and use one
I have my wife added and she can't connect so I p ay for and use one
Spotify Star
107 Views
1 replies
0 likes
me, my sister and parents were all on the same family plan for spotify, and one day it randomly kicked everyone except me (plan manager) off and it keeps saying that they need to wait 12 months before joining a plan again. I've cancelled the subscrip...
me, my sister and parents were all on the same family plan for spotify, and one day it randomly kicked everyone except me (plan manager) off and it keeps saying that they need to wait 12 months b...
Visitor
368 Views
2 replies
2 likes
I'm trying to add members to my family plan even after putting thr address myself still getting that they dont live in the same address
I'm trying to add members to my family plan even after putting thr address myself still getting that they dont live in the same address
Spotify Star
397 Views
1 replies
0 likes
