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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Al aceptar la invitación en el dispositivo del otro miembro, sale que ya se unió, pero el spotify sigue teniendo anuncios, sigue como si tuviera el plan gratis.
PlanFamily PremiumCountryUSADeviceiphoneOperating Systemios 10 My Question or IssueI pay for family premium and have for many months. Everyone else on my plan has access but I can only access the free account even though it says I am the manager of t...
We have a premium family account but I fail to enter the group. I have recieved several invitations but when I try to follow the link a pink page appears on the screen that says "this page cannot be found" or something like that. What should I do? Ma...
PlanFamily PremiumCountry DeviceAllOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI left a family plan in December, the only family plan I've ever been in, and now have arranged to join a new one at the new house I've mov...
PlanPremiumCountryUKDeviceMultiple iPhones + MacOS desktop clientOperating SystemMultiple iOS versions and multiple MacOS versions My Question or IssueThe three of us in my family have shared the same Spotify Premium account for a long time, meaning ...
Premium family CountryUkDeviceSamsung A5 Samsung s22 and others Operating android My Question or IssueHello can someone please help.I have had a family premium account for the last three years but due to a bank issue (not funds) my direct debit faile...
We are having the same problem. Members on the extended family plan can't acgtually play songs. For exampe you search for 'Padam Padam' and when you click on it, it justtakes you to a play list? Anyone able to help?
PlanFamilyCountrySwitzerland Bonjour, je viens de switcher d'un abonnement duo à famille. Le changement a bien été pris en compte et c'est bien marqué que j'ai un abonnement famille. Or, quand j'essaie d'inviter d'autres membres de ma famille, l'écra...
My Question or IssueI am getting kicked out of the family plan my friend invited me to join years ago.I do not want to loose my music as of course over the years I collected quite a lot. Is there a way to ensure that I keep all my saved music and pla...
There’s a podcast that has locked episodes that require a second monthly prescription, I would like to get the subscription but I am curious if the main account on the family plan can see my purchase if I get it.PlanFamily PlanCountryUnited StatesDev...
when I invite my family members to join our family plan, we are asked to confirm the correct address, the screen show "saving address" but it stuck there for several minutes and nothing happens. Tried to log out an in, but nothing works, still the sc...
PlanFamilyCountryUKDeviceSamsung A53Operating SystemAndroid My Question or IssueRecently upgraded my premium to family and sent invites to 3 family members who all live at same address as me. First two family members accepted the invites, confirmed o...
Hi thereI'm trying to get in touch with someone from the business that can make Spotify Family work, seems broken to me.I had a standard account, the kids were using it with their devices.I upgraded to "family" as per the sales pitch.I invited our fo...
Hi, I have family premium but I can't access the audiobooks. Can someone explain how it works? When I go to the books it says they aren't available? ThanksPam
Desde hace un tiempo he querido darle me gusta a las canciones, porque, de esa forma, me ayuda a que se cree la lista y me es más fácil descargarlas y, dejo de funcionarme.
PlanPremium FamilyCountryUKDevice(iPhone 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy son has been logged out of our Premium family plan and can’t get back on. As the group head I can see his username but that’s i...
I have a regular plan account, but I was invited to join a family plan to split the amount. I'm thinking about accepting the invitation, but I didn't want to lose my current account data, especially the playlists
PlanFamilyMy Question or IssueMy son got a new phone and we can not figure out what his username is to transfer his account to new phone. As the account owner I should be able to see his login info. Where can I find it? I've looked everywhere and onl...
I recently came over some audio porn / erotic (explicit) content on my 12 yo sons spotify account. While the filter for explicit content seems to work ok, there seem to be a lot of audio "books" with adult content! Would be nice if Spotify would hand...
Hi, I'm unable to join to a family plan. The owner sent me an invitation link. I go through all the steps (putting the right adres) but every time I tried, at the end all what I can see is error.