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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

Casual Listener

JillianWilkie

Regular

179667 Views

32 replies

9 likes

  • 179667 Views
  • 32 replies
  • 9 likes

Superuser Contribution When will spotify work with Sonos Voice Control?

Sonos Voice Control has been out for some time now, and still does not work with Spotify. Once this is enabled, I can move to a Spotify Family plan and put the Sonos speakers in my kid's rooms. When will the happen?

Casual Listener

Sonos Voice Control has been out for some time now, and still does not work with Spotify. Once this is enabled, I can move to a Spotify Family plan and put the Sonos speakers in my kid's rooms. W...

ML252

Newbie

15998 Views

9 replies

20 likes

  • 15998 Views
  • 9 replies
  • 20 likes

Plano premium família com anúncios

Olá! Primeiramente, por que é impossível entrar em contato com o suporte? Até mesmo postar nessa comunidade é trabalhoso. Horrível! Cade o simples botão de acesso ao suporte? Um email? Chat? Incrível o quanto dificultam...Vamos ao segundo problema......

Casual Listener

Olá! Primeiramente, por que é impossível entrar em contato com o suporte? Até mesmo postar nessa comunidade é trabalhoso. Horrível! Cade o simples botão de acesso ao suporte? Um email? Chat? Incrível...

Bittencourt

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pq tenho que renovar todo mês o plano Premium família?

Tive um problema com o chip do meu cartão, pedi um novo, durante esse processo a conta ficou suspensa, tive que assinar de novo, só que antigamente era debitado automaticamente da minha conta todo mês, agora me parece que tenho que assinar todo mês. ...

Visitor

Tive um problema com o chip do meu cartão, pedi um novo, durante esse processo a conta ficou suspensa, tive que assinar de novo, só que antigamente era debitado automaticamente da minha conta todo mê...

Vasil

Moderator

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Duo partner not being allowed to join saying can only join once

They’re getting this message You can join someone else's Premium plan only once every 12 months.Still want to change plans? We'll help you find another Premium plan that's right for you

Visitor

They’re getting this message You can join someone else's Premium plan only once every 12 months. Still want to change plans? We'll help you find another Premium plan that's right for you

Maxim

Spotify Star

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Why am i not able to get annual premium family option under one time pay.

I need annual pack for spotify premium please do something i am not able ti find that option is it removed if so why is it removed it was actually best for me and my fam

Visitor

I need annual pack for spotify premium please do something i am not able ti find that option is it removed if so why is it removed it was actually best for me and my fam

Maxim

Spotify Star

143 Views

1 replies

0 likes

  • 143 Views
  • 1 replies
  • 0 likes

Spotify Premium Duo

I have Spotify Premium Duo and when my wife tries to accept the invite it says that addresses do not match, despite the fact that they are exactly the same, chosen from suggested by Google I don't get why and it's irritating

Casual Listener

I have Spotify Premium Duo and when my wife tries to accept the invite it says that addresses do not match, despite the fact that they are exactly the same, chosen from suggested by Google   I...

Maxim

Spotify Star

187 Views

3 replies

0 likes

Premium for Family
  • 187 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant listen on two devices even though we have have Premium Acct

My husband and I pay for a Spotify Duo account. Our Google Home devices and our car's Android set up is connected through my username. So every time he is using those devices - listening at home or in the car, I can't listen to my own Spotify. It kic...

Visitor

My husband and I pay for a Spotify Duo account. Our Google Home devices and our car's Android set up is connected through my username. So every time he is using those devices - listening at home or i...

Joan

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Family invitation link expired

I tried joining my family's Premium for Family, by following the invitation-link. I worked the first time, but my account was still connected to the premium-plan I had before, so I clicked to deactivate this Premium-account, but it also deactivated m...

Visitor

I tried joining my family's Premium for Family, by following the invitation-link. I worked the first time, but my account was still connected to the premium-plan I had before, so I clicked to d...

Joan

Moderator

2104 Views

6 replies

0 likes

Premium for Family
  • 2104 Views
  • 6 replies
  • 0 likes

Superuser Contribution Re: why can my family only play on one device at a time?

We are logged in on our respective account and it does not work. For example, I will be listening in the car and my wife will be listening at home (logged into our respective accounts) and one of us will interrupt the other.

Visitor

We are logged in on our respective account and it does not work. For example, I will be listening in the car and my wife will be listening at home (logged into our respective accounts) and one of us ...

Joan

Moderator

167 Views

1 replies

0 likes

  • 167 Views
  • 1 replies
  • 0 likes

I'm traveling to another country for a week. Can I still use my family premium plan?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

147 Views

1 replies

0 likes

Premium for Family
  • 147 Views
  • 1 replies
  • 0 likes

Change subscription

I want to go from single premium to family, but there's an error message saying "oups, try again later". That for several days... Any ideas?

Visitor

I want to go from single premium to family, but there's an error message saying "oups, try again later". That for several days... Any ideas?

Bittencourt

Spotify Star

148 Views

1 replies

0 likes

  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suspendre un membre de la famille sans le supprimer

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueComment puis-je suspendre l'accès à un membre de ma famille à mon compte Spotify Famille...

Casual Listener

Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Comment...

MihailY

Moderator

262 Views

3 replies

0 likes

Premium for Family
  • 262 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duda plan familiar

Me sacaron de el plan familiar de mi ex novia, por obias razones, pero tiene unos días que lo habia abierto, no puedo a ingresar a un grupo nuevo? o puedo hacer mi propio grupo familiar?

Casual Listener

Me sacaron de el plan familiar de mi ex novia, por obias razones, pero tiene unos días que lo habia abierto, no puedo a ingresar a un grupo nuevo? o puedo hacer mi propio grupo familiar?  

Eni

Moderator

628 Views

5 replies

0 likes

Premium for Family
  • 628 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant pay for plan.

I've tried paying via PayPal and also tried entering my card directly under my account, but it doesn't work.Jerg has deleted cookies and tried 3 different browsers without success. my bank says that the problem lies with Spotify, but it is difficult ...

Regular

I've tried paying via PayPal and also tried entering my card directly under my account, but it doesn't work. Jerg has deleted cookies and tried 3 different browsers without success. my bank says tha...

Susan_GP

Moderator

318 Views

5 replies

0 likes

Premium for Family
  • 318 Views
  • 5 replies
  • 0 likes

Solved!! Change plan from family plan to premium plan

PlanPremiumCountryTurkeyDeviceIphone 13Operating SystemiOS 17 My Question or IssueHi,I want to leave family plan. However, when i try to change my plan, spotify offers me only free plan. I want to select Premium plan to not lose my premium account. P...

Casual Listener

  Plan Premium Country Turkey Device Iphone 13 Operating System iOS 17   My Question or Issue Hi, I want to leave family plan. However, when i try to change my plan, spotify o...

Maxim

Spotify Star

269 Views

3 replies

0 likes

Premium for Family
  • 269 Views
  • 3 replies
  • 0 likes

Only pay for one account

I have my wife added and she can't connect so I p ay for and use one

Visitor

I have my wife added and she can't connect so I p ay for and use one

Maxim

Spotify Star

107 Views

1 replies

0 likes

  • 107 Views
  • 1 replies
  • 0 likes

spotify family plan kicking everyone off and won't let anyone join again

me, my sister and parents were all on the same family plan for spotify, and one day it randomly kicked everyone except me (plan manager) off and it keeps saying that they need to wait 12 months before joining a plan again. I've cancelled the subscrip...

Visitor

me, my sister and parents were all on the same family plan for spotify, and one day it randomly kicked everyone except me (plan manager) off and it keeps saying that they need to wait 12 months b...

jankrobber

Visitor

368 Views

2 replies

2 likes

  • 368 Views
  • 2 replies
  • 2 likes

family join

I'm trying to add members to my family plan even after putting thr address myself still getting that they dont live in the same address

Newbie

I'm trying to add members to my family plan even after putting thr address myself still getting that they dont live in the same address

Maxim

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes