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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
79250 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
58568 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195604 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28998 Views
44 replies
4 likes
I'm on a family plan with husband and it supposed to be ads free how do you fix this problem
I'm on a family plan with husband and it supposed to be ads free how do you fix this problem
Not applicable
232 Views
1 replies
0 likes
Hi, I'm unable to join to a family plan. The owner sent me an invitation link. I go through all the steps (putting the right adres) but every time I tried, at the end all what I can see is error.
Hi, I'm unable to join to a family plan. The owner sent me an invitation link. I go through all the steps (putting the right adres) but every time I tried, at the end all what I can see is error.
Music Fan
1086 Views
13 replies
0 likes
We are five persons in the Premium family. My son is included in the subscription, but can’t listen to, or download music in his profile.
We are five persons in the Premium family. My son is included in the subscription, but can’t listen to, or download music in his profile.
Spotify Star
385 Views
3 replies
0 likes
PlanPremium familyCountryNorwayDeviceNokia x 30 5gOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan u make it so that plan managers can't turn off expliced content for plan users
Plan Premium family Country Norway Device Nokia x 30 5g Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can u make it so that plan managers can't t...
Spotify Star
167 Views
1 replies
0 likes
QUIERO SABER LA DIRECCION DE MI DOMICILIO.
QUIERO SABER LA DIRECCION DE MI DOMICILIO.
Moderator
226 Views
1 replies
0 likes
Even though it’s the same address of the other family members
Even though it’s the same address of the other family members
Spotify Star
177 Views
1 replies
0 likes
I have a premium family account. There are three of us on it. We can't all listen to Spotify at once. When one person is listening and another tries to, it knocks the first listener off.
I have a premium family account. There are three of us on it. We can't all listen to Spotify at once. When one person is listening and another tries to, it knocks the first listener off.
Spotify Star
344 Views
3 replies
0 likes
Cant Connecticut a New listner
Cant Connecticut a New listner
Spotify Star
177 Views
1 replies
0 likes
PlanPremium FamilyCountryCanadaDeviceiPad 8Operating SystemiOS 17.2 My Question or IssueWe have a shared playlists to my son’s kids account. And he’s been building his own favourites from the curated lists by “heart”ing the songs. But when he goes to...
Plan Premium Family Country Canada Device iPad 8 Operating System iOS 17.2 My Question or Issue We have a shared playlists to my son’s kids account. And he’s been building his own f...
Visitor
1027 Views
2 replies
0 likes
PlanPremiumCountrySingaporeDeviceiPhone 14, Mac Pro M1, Apple TvOperating SystemiOS, MacOS, AppleTvOs My Question or IssueI want the ability to not show the song / album covers when a song is playing in either my iPhone, Apple Tv nor MacOs. A so-call...
Plan Premium Country Singapore Device iPhone 14, Mac Pro M1, Apple Tv Operating System iOS, MacOS, AppleTvOs My Question or Issue I want the ability to not show the song / album cove...
Casual Listener
1650 Views
2 replies
2 likes
PlanPremium FamilyCountryUSADeviceAllOperating SystemAll My Question or IssueI just upgraded my plan from Premium Duo, to Premium Family. In doing so, the other member on my Duo account was removed, not transferred over. The problem lies in that the ...
Plan Premium Family Country USA Device All Operating System All My Question or Issue I just upgraded my plan from Premium Duo, to Premium Family. In doing so, the other member on m...
Spotify Star
312 Views
1 replies
0 likes
Hola, no consigo que mis hijos menores cargen sus perfiles Spotify Premium en sus teléfonos porque no tienen mail, pero sí tlf. cuando ellos cambian de música, se suspende mi propia lista y escucho lo que ellos ponen pues están bloqueados en mi cuent...
Hola, no consigo que mis hijos menores cargen sus perfiles Spotify Premium en sus teléfonos porque no tienen mail, pero sí tlf. cuando ellos cambian de música, se suspende mi propia lista y es...
Moderator
214 Views
1 replies
0 likes
I want to join my girlfriends Acoount, we live together, I can't change my location from luxemburg to germany
I want to join my girlfriends Acoount, we live together, I can't change my location from luxemburg to germany
Spotify Star
203 Views
1 replies
0 likes
PlanFamily Premium DeviceAndroid My Question or IssueHey, I'm using family premium with 3 kids accounts, configured for different ages. But after installing the kids app on the device of the youngest one, she can change to the kids accounts of the ol...
Plan Family Premium Device Android My Question or Issue Hey, I'm using family premium with 3 kids accounts, configured for different ages. But after i...
Regular
403 Views
4 replies
0 likes
PlanPremium FamilyCountrySweden DeviceiPhone 8Operating SystemiOS 16.7.2 My Question or IssueWe have been trying to add out two younger sons to our Premium Family account with no success. We follow the procedure by sending a link by the owner of the ...
Plan Premium Family Country Sweden Device iPhone 8 Operating System iOS 16.7.2 My Question or Issue We have been trying to add out two younger sons to our Premium Family a...
Music Fan
1506 Views
11 replies
0 likes
Plan: Family premiumCountry: UK Device: all sorts of Mac, pc, iPhone, car devices, Alexa etc. My Question or Issue:NMy wife is being driven mad by our children messing with her Spotify experience! The kids are being driven mad by not being able to ac...
Plan: Family premium Country: UK Device: all sorts of Mac, pc, iPhone, car devices, Alexa etc. My Question or Issue:N My wife is being driven mad by our children m...
Moderator
431 Views
1 replies
0 likes
Hi everyone,I'm currently a Premium Duo manager (my account expires on the 15th).I decided to join up a Premium Family with my room mates, but every time I try to join I get stuck with the "Something went wrong" page after I put in the address. I'm t...
Hi everyone, I'm currently a Premium Duo manager (my account expires on the 15th). I decided to join up a Premium Family with my room mates, but every time I try to join I get stuck with the "S...
Spotify Star
229 Views
1 replies
0 likes
PlanPremium family CountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was on a monthly premium family plan and wanted to pay a year in advance so I cancel...
Plan Premium family Country Egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
Spotify Star
462 Views
1 replies
0 likes
PlanPremium FamilyCountryUnited KingdomDevice(iPhone 8, Microsoft Surface Pro 7)Operating System(iOS 10, Windows 10,etc.) My Question or IssueOne family member (daughter) can no longer login to Premium Famiy account using their original username and ...
Plan Premium Family Country United Kingdom Device (iPhone 8, Microsoft Surface Pro 7) Operating System (iOS 10, Windows 10,etc.) My Question or Issue One family member (daughter) c...
Moderator
254 Views
1 replies
0 likes
PlanPremiumCountryNL My Question or Issue4 of 6 members can’t login in the family group. How is it possible? We all live in the same apartment!!
Plan Premium Country NL My Question or Issue 4 of 6 members can’t login in the family group. How is it possible? We all live in the same apartment!!
Spotify Star
706 Views
10 replies
0 likes
