Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFamily premiumCountryUKDevice(iPhone 14Operating System(iOS My
Question or IssueMy brother has sent me the link to join his family
plan, I followed the link, added our address but an error message just
keeps showing - “There was a problem. Please...
Plan Family premium Country UK Device (iPhone 14 Operating System (iOS My Question or Issue My brother has sent me the link to join his family plan, I followed the link, a...
Ich möchte gerne über meinen Mobilfunkanbieter mein Abo bezahlen. Diese
Option ist nicht aufgelistet beim Family Premium Account. Allerdings
beim Duo Account schon. Warum? Gibt es eine andere Möglichkeit, bei der
ich selber das Geld überweisen kann s...
Ich möchte gerne über meinen Mobilfunkanbieter mein Abo bezahlen. Diese Option ist nicht aufgelistet beim Family Premium Account. Allerdings beim Duo Account schon. Warum? Gibt es eine andere M...
Hi, i recently changed my subscription to Family Premium and was
wondering if the members I invite (I'm the owner) will be able to see
the other members on the plan or not? Thanks,Tala
Hi, i recently changed my subscription to Family Premium and was wondering if the members I invite (I'm the owner) will be able to see the other members on the plan or not? Thanks, Tala
We live at the same address but when following invitation, it says that
we don't live at the same address. I have checked that my address is
correct and the addresses match but still not working
We live at the same address but when following invitation, it says that we don't live at the same address. I have checked that my address is correct and the addresses match but still not working
My Question or IssueCurrently living in Taiwan with family, originally
lived in Singapore, and lost my old account, my father bought Spotify
premium family in Singapore. Tried to add me in Taiwan and to no aval,
even after i tried inputting the addre...
My Question or Issue Currently living in Taiwan with family, originally lived in Singapore, and lost my old account, my father bought Spotify premium family in Singapore. Tried to add me i...
Today (27.01.24), Spotify will not play more the 3 seconds of any song.
This happens on all of my platforms (Windows App, Web App, Android App,
Google Home). I have tried reinstalling the Windows App, deleting
caches, and logging out of all Apps seve...
Today (27.01.24), Spotify will not play more the 3 seconds of any song. This happens on all of my platforms (Windows App, Web App, Android App, Google Home). I have tried reinstalling the Windows App...
I want my 9 yr old to be able to use Spotify on their fire tablets, but
I can't invite them to join on that device. The app won't let him create
an account because he's too young. Any help would be great.
I want my 9 yr old to be able to use Spotify on their fire tablets, but I can't invite them to join on that device. The app won't let him create an account because he's too young. Any help would b...
Mi cuenta tiene desde el 2022 y en estos 3 años solo he estado en 2
planes familiares ya habiando pasado 12 meses y por lo cual ahora que
quiero unirme no me deja y quisiera que arreglen eso ya que estaria
perdiendo toda la musica que me gusta y mis ...
Mi cuenta tiene desde el 2022 y en estos 3 años solo he estado en 2 planes familiares ya habiando pasado 12 meses y por lo cual ahora que quiero unirme no me deja y quisiera que arreglen eso ya que e...
I have been trying to add my mom, who lives with me, for a year now and
keep running into the same problem. I have the account, I've tried to
add her to a Duo, when that didn't work I upgraded to Family and edited
my address at the same time we set h...
I have been trying to add my mom, who lives with me, for a year now and keep running into the same problem. I have the account, I've tried to add her to a Duo, when that didn't work I upgraded to Family...
Trying to get the random button beside the play button on my wife’s
phone and even trying to delete app and turning phone off did not fix
the problem. Please help
Trying to get the random button beside the play button on my wife’s phone and even trying to delete app and turning phone off did not fix the problem. Please help
Criei o plano família e não houve problemas para adicionar meu pai,
porém ao tentar adicionar minha mãe não é possível concluir a ação. Ela
recebe o convite, entra e coloca o endereço, porém ao confirmar aparece
uma mensagem de que “Houve um erro” e ...
Criei o plano família e não houve problemas para adicionar meu pai, porém ao tentar adicionar minha mãe não é possível concluir a ação. Ela recebe o convite, entra e coloca o endereço, porém ao confi...
Al aceptar la invitación en el dispositivo del otro miembro, sale que ya
se unió, pero el spotify sigue teniendo anuncios, sigue como si tuviera
el plan gratis.
Al aceptar la invitación en el dispositivo del otro miembro, sale que ya se unió, pero el spotify sigue teniendo anuncios, sigue como si tuviera el plan gratis.
PlanFamily PremiumCountryUSADeviceiphoneOperating Systemios 10 My
Question or IssueI pay for family premium and have for many months.
Everyone else on my plan has access but I can only access the free
account even though it says I am the manager of t...
Plan Family Premium Country USA Device iphone Operating System ios 10 My Question or Issue I pay for family premium and have for many months. Everyone else on my plan has a...