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remove (unknown) kids account

remove (unknown) kids account

 

Hi all,

in my premium family plan I did some tests with kids accounts. Now I added successfully my son, but in my account there are two kids accounts:

One with his name, and the other named "kids account" that I cannot remove.

For my son's account I have the remove option (see picture)

I'have no idea where the other account comes from!

Same problem with firefox and edge.

Can anybody help?


Thanks Tom

Screenshot.jpg
Reply
1 Reply

Hey @Tom200 ,

 

Thanks for coming to the Community.

 

In this case, it's best to have Support take a look at this. You can reach them at https://www.spotify.com/about-us/contact/ 🙂

Hope this helps!

MaximSpotify Star
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