Extending my Student Subscription

[KMcKeighan3]

I got an email saying my subscription needed to be extending but every time I try to put my payment information into the link sent, it says "Oops, looks like your card provider is having a bad day." I've been trying to resubscribe for over a week. Help! I don't want to lose premium.

[Jacob]

Hey @KMcKeighan3, welcome to the Spotify Community!

Could you try out the steps in the following infographic and see if it helps your problem?

Let me know how it goes 🙂