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Manage Subscription loop back to overview page

Solved!

Manage Subscription loop back to overview page

Trying to add student premium to my account and it keeps looping back to the same page. 

 

Verified on SheerID; received email saying it was verified & clicked the link in the email. Spotify opens & shows my account logged in & I confirm that I want to apply it to that account. The next screen that opens is the /account/overview page that I linked above. 

 

I press manage subscription menu button, opens page showing that I have a cancelled premium subscription & asks if I'd like to get the discount for the student premium *select get discount* and loops back to /account/overview page. 

I also tried it through the premium subscription button at the top of that /account/overview page & it leads down a similar route of selecting Get Discount for student premium & goes back to the /account/overview page. 

 

I tried it on mobile, incognito mobile, desktop, incognito desktop... both cellular and wifi. 😕

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Top Answer
Vasil
Moderator

Hey folks!

Thanks for keeping us posted. 
Check if this link would help you out please. In case you still get returned to the account page, let us know 🙂
Fingers crossed! 🤞🏼

65 Replies

hi, ive tried all of the recommended solutions and yet i am still unable to select student premium. 

I am having the same problem! I am verified by Sheer ID but when I click the "apply discount" button, I am directed back to the account review home page. I currently have a single spotify premium account and pay with a mastercard. I have tried all of the suggestions and nothing is working. Please help!

Same for me, just came in to seek solutions.

Cuando intento aplicar el descuento siempre me envía a la misma web donde dice que mi estado de estudiante permanecerá verificado hasta el 11/09/2025 pero no me deja aplicar el descuento.

I checked currently and I was able to buy the student premium... Do check once. I guess they have corrected the issue. 

Hey folks!

Thanks for keeping us posted. 
Check if this link would help you out please. In case you still get returned to the account page, let us know 🙂
Fingers crossed! 🤞🏼

VasilModerator
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