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Student plan all of a sudden went to regular payment

Student plan all of a sudden went to regular payment

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I just discovered that it did not switch back to 4.99 for October or September so Spotify owes me a totally of $10. How do I get my money back?

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