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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17409 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19618 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160151 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36602 Views
19 replies
1 likes
Hi! Today I wanted to buy a premium student account, so I logged in with my phone and inserted my postepay number to buy it, but when I have to upload a file to certificate my student status the app doesn't allow me to select the file, and I already ...
Hi! Today I wanted to buy a premium student account, so I logged in with my phone and inserted my postepay number to buy it, but when I have to upload a file to certificate my student status the app ...
Casual Listener
462 Views
2 replies
0 likes
Hi, I recently greaduated and am no longer a student. The past 5 months I have been paying the regular 9.99 fee and no longer the student discount. After I had to make a credit card change, I am now unable to update my payment info without it making ...
Hi, I recently greaduated and am no longer a student. The past 5 months I have been paying the regular 9.99 fee and no longer the student discount. After I had to make a credit card change, I am now ...
Community Legend
319 Views
1 replies
0 likes
Why only college and university, and not other students like from upper high school and stuff. They studying too, and need music. This give no meaning, you have to be student if you go university and college..
Why only college and university, and not other students like from upper high school and stuff. They studying too, and need music. This give no meaning, you have to be student if you go university a...
Community Legend
265 Views
1 replies
0 likes
I bought a student premium but I had to give proof of which I do not have, and spotify take my money off, when i published information from the card.PS: Sorry for my English, peace.
I bought a student premium but I had to give proof of which I do not have, and spotify take my money off, when i published information from the card. PS: Sorry for my English, peace. 🙂
Spotify Star
270 Views
1 replies
0 likes
What if I already have a student account? Do I subscribe and put my card information all over again?
What if I already have a student account? Do I subscribe and put my card information all over again?
281 Views
0 replies
1 likes
I just checked all my bank statements and I've been getting charged $9.99 for my premium student account for a long while now. Can you please adjust that and refund me?
I just checked all my bank statements and I've been getting charged $9.99 for my premium student account for a long while now. Can you please adjust that and refund me?
Spotify Star
275 Views
1 replies
0 likes
Hello i tried buy a spotify premium for student.. but i'm not premium right now and monety pay withdrawn from my card.
Hello i tried buy a spotify premium for student.. but i'm not premium right now and monety pay withdrawn from my card.
Spotify Star
321 Views
3 replies
0 likes
Hola a toda la comunidad Spotify, aplique para el descuento de estudiante, Spotify hizo el cargo a mi tarjeta y si fue aprobada mi solicitud por parte de Spotify, pero mi cuenta sigue apareciendo como gratis. Ya cerré sesión y volví a iniciar pero au...
Hola a toda la comunidad Spotify, aplique para el descuento de estudiante, Spotify hizo el cargo a mi tarjeta y si fue aprobada mi solicitud por parte de Spotify, pero mi cuenta sigue apareciendo com...
180 Views
0 replies
0 likes
I start a subscription for premium student, they had take money from my card but I can't finish my subscription because don't upload my university certification. How can I have return my money and start a new subscription?
I start a subscription for premium student, they had take money from my card but I can't finish my subscription because don't upload my university certification. How can I have return my money and st...
Community Legend
309 Views
1 replies
0 likes
Hello. On the 14th of october i was going to buy premium student version of spotify. I had been charged for it (9.99 zł). And then I've got the messege that i have to fill in some fields (Name, Surname etc.) and upload the photo of the document, whic...
Hello. On the 14th of october i was going to buy premium student version of spotify. I had been charged for it (9.99 zł). And then I've got the messege that i have to fill in some fields (Name, ...
Spotify Star
326 Views
1 replies
0 likes
Hello, I love Spotify, and I started using it 3 years ago. Problem is that I am from Serbia and I can't buy Premium. I am student and I am working as freelancer so I can afford monthly subscription and I would like to buy it. I know it's not availabl...
Hello, I love Spotify, and I started using it 3 years ago. Problem is that I am from Serbia and I can't buy Premium. I am student and I am working as freelancer so I can afford monthly subsc...
Spotify Star
539 Views
1 replies
0 likes
"I put in my debit card number and it automatically charged me 4.99 to my account. I thought I was qualified for Student Discount because I am a High schooler, turns out I'm not. I would like me money back but I don't quite know how to do that."
"I put in my debit card number and it automatically charged me 4.99 to my account. I thought I was qualified for Student Discount because I am a High schooler, turns out I'm not. I would like me mone...
Spotify Star
336 Views
1 replies
0 likes
Hi, I am enrolled at a UK university for my Masters degree but I am studying off-campus in Singapore. I notice there is no option to choose a UK institution when trying to sign up as my account is set to Singapore. Is there a way for me to get the st...
Hi, I am enrolled at a UK university for my Masters degree but I am studying off-campus in Singapore. I notice there is no option to choose a UK institution when trying to sign up as my acco...
Spotify Star
420 Views
1 replies
0 likes
Hola! Me di la oportunidad de unirme a premium para estudiantes, y todo estuvo bien excepto al momento de confirmacion de mail, el cual no me llegó y estoy preocupada por el metodo de pago, puesto a que anoté los datos de mi tarjeta y aun no se cambi...
Hola! Me di la oportunidad de unirme a premium para estudiantes, y todo estuvo bien excepto al momento de confirmacion de mail, el cual no me llegó y estoy preocupada por el metodo de pago, pu...
481 Views
0 replies
0 likes
Hi, i wanted to try free version of spotify premium, but approximately orderet it 3 times. I payd 3 times for student premium 3.49 eur. i want to have my money back and please decline this transaction. I didnt send u my eu student card photos, so my ...
Hi, i wanted to try free version of spotify premium, but approximately orderet it 3 times. I payd 3 times for student premium 3.49 eur. i want to have my money back and please decline this transactio...
242 Views
0 replies
0 likes
Dopo aver visuaalizzato la pagina dedicata allo sconto studenti mi sono resa conto di non poterlo utilizzare in quanto non sono studentessa universitaria. Nonostante cio spotify mi ha tolto cmnq 5 euro dalla mia carta... come posso fare?
Dopo aver visuaalizzato la pagina dedicata allo sconto studenti mi sono resa conto di non poterlo utilizzare in quanto non sono studentessa universitaria. Nonostante cio spotify mi ha tolto cmnq 5 eu...
Newbie
407 Views
2 replies
0 likes
Using the student discount I signed up for Spotify premium. However, not only is my account subscription still showing up as free, I was charge twice. Please help.
Using the student discount I signed up for Spotify premium. However, not only is my account subscription still showing up as free, I was charge twice. Please help.
169 Views
0 replies
0 likes
Preciso de ajuda, fiz todas as validações no Sheer ID para liberação da minha assinatura no Spotify Universitário, mas até agora não tive mnha assinatura liberada, mesmo que tenham descontado o valor de 8,50 no cartão de crédito.
Preciso de ajuda, fiz todas as validações no Sheer ID para liberação da minha assinatura no Spotify Universitário, mas até agora não tive mnha assinatura liberada, mesmo que tenham descontado o valor...
264 Views
0 replies
3 likes
I currently have a premium student account but want pay to let my brother use my account as well. Is it possible to have a family plan at the discounted student rate?
I currently have a premium student account but want pay to let my brother use my account as well. Is it possible to have a family plan at the discounted student rate?
444 Views
0 replies
0 likes
Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page:https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-cardI click "agree and continue" and nothing happens. please hel...
Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page: https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-card I cli...
211 Views
0 replies
0 likes
