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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13947 Views

11 replies

1 likes

Premium for Students
  • 13947 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146991 Views

106 replies

145 likes

Premium for Students
  • 146991 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34539 Views

19 replies

1 likes

Premium for Students
  • 34539 Views
  • 19 replies
  • 1 likes

Cannot setup student account

Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page:https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-cardI click "agree and continue" and nothing happens. please hel...

Newbie

Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page: https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-card I cli...

183 Views

0 replies

0 likes

  • 183 Views
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Paid but not verified

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I have my document, how can I continue on that verifica...

Newbie

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I ha...

Maxim

Spotify Star

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
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Solved!! Took my money!! Help

I have student edge, and I used the 50% off discount offer. It asked me for my credit card number and that, then it took me to a verification page. I simply put my name and country. Then it asked me what college/University I go to. I realised that it...

Casual Listener

...e what college/University I go to. I realised that it’s only for high accredited students only, i checked my balance on my card and it already took my money. Now I don’t know what do!! Please help

John_r

Casual Listener

356 Views

2 replies

0 likes

  • 356 Views
  • 2 replies
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Studentenrabbat funktioniert trotz Unidays nicht

Hallo,Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang). Woran liegt das?

Newbie

Hallo, Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang).  Woran liegt das?    

409 Views

0 replies

0 likes

  • 409 Views
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Solved!! Triple Charged for Student Account

Hello,I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded? Thanks

Newbie

Hello, I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded?    Thanks

Maxim

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Student Premium with Hulu

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to help resolve this issue."

Newbie

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to hel...

267 Views

0 replies

0 likes

  • 267 Views
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  • 0 likes

Student plan all of a sudden went to regular payment

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I just discovered that it did not switch back to 4.99 for Oc...

Newbie

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I ju...

181 Views

0 replies

0 likes

  • 181 Views
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spotify is charging me for nothing

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but SPOTIFY charged me and my status didnt change. I just w...

Casual Listener

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but...

jguidi

Newbie

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Transferring from Premium to Student

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student plan? I don't want to lose my playlists, etc.

Newbie

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student...

yajtyler

Composer

812 Views

6 replies

0 likes

  • 812 Views
  • 6 replies
  • 0 likes

Student discount registration problem

Hello,I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it because my phone didn't let me do it. So how can I g...

Newbie

Hello, I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it...

Maxim

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
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Student Discount pay

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit.

Newbie

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit. 

Maxim

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Zahlung mit Klarna

Hii, meine Frage ist folgendes: Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu sehen was ich bezahlen muss, steht da aber, dass ich keine...

Newbie

Hii, meine Frage ist folgendes:  Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu ...

789 Views

0 replies

1 likes

  • 789 Views
  • 0 replies
  • 1 likes

Tried to buy premium for students it cancelled midway but charged me

I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to the app and charged me anyways!

Newbie

I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to t...

167 Views

0 replies

0 likes

  • 167 Views
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Shuffle should not repeat a song until X% of the the rest of the playlist has been played

I am paying for student spotify from my account every month but I do not know my login details can I solve this

Newbie

I am paying for student spotify from my account every month but I do not know my login details can I solve this 

bytebodger

Music Fan

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Changing Country to Get Student Discount

Hi everyone, I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my country from the drop down menu in my profile. Thus when I go...

Newbie

Hi everyone,  I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my cou...

Maxim

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Doble cobro en servicio premium universotario y nobse activo

Buen dia.El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros.Me podrian apoyar con el retorno de lo cobrado por este servicio no proporcionado, por fav...

Newbie

Buen dia. El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros. Me podrian apoyar con el retorno de...

195 Views

0 replies

0 likes

  • 195 Views
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Não consegui finalizar pedido universitário

Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário

Newbie

Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário 

182 Views

0 replies

0 likes

  • 182 Views
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Solved!! Student discount problems and spotify is charging me again

I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 pesos that i had paid was already sent to you and my...

Casual Listener

I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 p...

user-removed

Not applicable

833 Views

4 replies

0 likes

  • 833 Views
  • 4 replies
  • 0 likes

Help renewing student discount

Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my month expires of the 25th?

Newbie

Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my mo...

190 Views

0 replies

0 likes

  • 190 Views
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Payment issue

So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do?

Casual Listener

So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do? 

Maxim

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes