Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

15836 Views

11 replies

1 likes

Premium for Students
  • 15836 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Mimi_1

Visitor

151634 Views

108 replies

146 likes

Premium for Students
  • 151634 Views
  • 108 replies
  • 146 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

35371 Views

19 replies

1 likes

Premium for Students
  • 35371 Views
  • 19 replies
  • 1 likes

Want to buy Premium with student discount

Hello, I love Spotify, and I started using it 3 years ago. Problem is that I am from Serbia and I can't buy Premium. I am student and I am working as freelancer so I can afford monthly subscription and I would like to buy it. I know it's not availabl...

Newbie

Hello,   I love Spotify, and I started using it 3 years ago. Problem is that I am from Serbia and I can't buy Premium. I am student and I am working as freelancer so I can afford monthly subsc...

Maxim

Spotify Star

499 Views

1 replies

0 likes

Premium
Student
  • 499 Views
  • 1 replies
  • 0 likes

Refund

"I put in my debit card number and it automatically charged me 4.99 to my account. I thought I was qualified for Student Discount because I am a High schooler, turns out I'm not. I would like me money back but I don't quite know how to do that."

Newbie

"I put in my debit card number and it automatically charged me 4.99 to my account. I thought I was qualified for Student Discount because I am a High schooler, turns out I'm not. I would like me mone...

Maxim

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Premium For Distance Learners...?

Hi, I am enrolled at a UK university for my Masters degree but I am studying off-campus in Singapore. I notice there is no option to choose a UK institution when trying to sign up as my account is set to Singapore. Is there a way for me to get the st...

Newbie

Hi,   I am enrolled at a UK university for my Masters degree but I am studying off-campus in Singapore. I notice there is no option to choose a UK institution when trying to sign up as my acco...

Maxim

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Verificacion de mail para Premium estudiantes

Hola! Me di la oportunidad de unirme a premium para estudiantes, y todo estuvo bien excepto al momento de confirmacion de mail, el cual no me llegó y estoy preocupada por el metodo de pago, puesto a que anoté los datos de mi tarjeta y aun no se cambi...

Newbie

Hola!  Me di la oportunidad de unirme a premium para estudiantes, y todo estuvo bien excepto al momento de confirmacion de mail, el cual no me llegó y estoy preocupada por el metodo de pago, pu...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

payment failure

Hi, i wanted to try free version of spotify premium, but approximately orderet it 3 times. I payd 3 times for student premium 3.49 eur. i want to have my money back and please decline this transaction. I didnt send u my eu student card photos, so my ...

Newbie

Hi, i wanted to try free version of spotify premium, but approximately orderet it 3 times. I payd 3 times for student premium 3.49 eur. i want to have my money back and please decline this transactio...

225 Views

0 replies

0 likes

  • 225 Views
  • 0 replies
  • 0 likes

Errore

Dopo aver visuaalizzato la pagina dedicata allo sconto studenti mi sono resa conto di non poterlo utilizzare in quanto non sono studentessa universitaria. Nonostante cio spotify mi ha tolto cmnq 5 euro dalla mia carta... come posso fare?

Newbie

Dopo aver visuaalizzato la pagina dedicata allo sconto studenti mi sono resa conto di non poterlo utilizzare in quanto non sono studentessa universitaria. Nonostante cio spotify mi ha tolto cmnq 5 eu...

Pierlu200

Newbie

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
  • 0 likes

Premium for Student Discounts

Using the student discount I signed up for Spotify premium. However, not only is my account subscription still showing up as free, I was charge twice. Please help.

Newbie

Using the student discount I signed up for Spotify premium. However, not only is my account subscription still showing up as free, I was charge twice. Please help. 

156 Views

0 replies

0 likes

  • 156 Views
  • 0 replies
  • 0 likes

O MEU PLANO UNIVERSITÁRIO FOI DESCONTADO NO CARTÃO, MAS NÃO LIBERARAM MINHA CONTA!

Preciso de ajuda, fiz todas as validações no Sheer ID para liberação da minha assinatura no Spotify Universitário, mas até agora não tive mnha assinatura liberada, mesmo que tenham descontado o valor de 8,50 no cartão de crédito.

Visitor

Preciso de ajuda, fiz todas as validações no Sheer ID para liberação da minha assinatura no Spotify Universitário, mas até agora não tive mnha assinatura liberada, mesmo que tenham descontado o valor...

251 Views

0 replies

3 likes

  • 251 Views
  • 0 replies
  • 3 likes

student plan vs family plan

I currently have a premium student account but want pay to let my brother use my account as well. Is it possible to have a family plan at the discounted student rate?

Newbie

I currently have a premium student account but want pay to let my brother use my account as well. Is it possible to have a family plan at the discounted student rate?

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Cannot setup student account

Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page:https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-cardI click "agree and continue" and nothing happens. please hel...

Newbie

Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page: https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-card I cli...

192 Views

0 replies

0 likes

  • 192 Views
  • 0 replies
  • 0 likes

Paid but not verified

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I have my document, how can I continue on that verifica...

Newbie

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I ha...

Maxim

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Took my money!! Help

I have student edge, and I used the 50% off discount offer. It asked me for my credit card number and that, then it took me to a verification page. I simply put my name and country. Then it asked me what college/University I go to. I realised that it...

Casual Listener

...e what college/University I go to. I realised that it’s only for high accredited students only, i checked my balance on my card and it already took my money. Now I don’t know what do!! Please help

John_r

Casual Listener

367 Views

2 replies

0 likes

  • 367 Views
  • 2 replies
  • 0 likes

Studentenrabbat funktioniert trotz Unidays nicht

Hallo,Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang). Woran liegt das?

Newbie

Hallo, Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang).  Woran liegt das?    

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Solved!! Triple Charged for Student Account

Hello,I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded? Thanks

Newbie

Hello, I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded?    Thanks

Maxim

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Student Premium with Hulu

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to help resolve this issue."

Newbie

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to hel...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Student plan all of a sudden went to regular payment

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I just discovered that it did not switch back to 4.99 for Oc...

Newbie

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I ju...

190 Views

0 replies

0 likes

  • 190 Views
  • 0 replies
  • 0 likes

spotify is charging me for nothing

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but SPOTIFY charged me and my status didnt change. I just w...

Casual Listener

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but...

jguidi

Newbie

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Transferring from Premium to Student

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student plan? I don't want to lose my playlists, etc.

Newbie

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student...

yajtyler

Composer

870 Views

6 replies

0 likes

  • 870 Views
  • 6 replies
  • 0 likes

Student discount registration problem

Hello,I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it because my phone didn't let me do it. So how can I g...

Newbie

Hello, I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it...

Maxim

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Student Discount pay

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit.

Newbie

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit. 

Maxim

Spotify Star

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes