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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
Just this evening I applied for Spotify student discount, and I haven't
finished my vefication because I don't have my document on that moment
and it was already deducted on my account. Now that I have my document,
how can I continue on that verifica...
Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I ha...
I have student edge, and I used the 50% off discount offer. It asked me
for my credit card number and that, then it took me to a verification
page. I simply put my name and country. Then it asked me what
college/University I go to. I realised that it...
...e what college/University I go to. I realised that it’s only for high accredited students only, i checked my balance on my card and it already took my money. Now I don’t know what do!! Please help
Hello,I just purchased the student account and although my Spotify
reciept says I was charged once, it charged me three times. When will I
be refunded? Thanks
Hello, I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded? Thanks
When I click the link under my account settings to go to Hulu to set my
account, I get this message: "We’re having trouble authorizing your
account with Spotify. Please contact Spotify support to help resolve
this issue."
When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to hel...
Hi so I am in college and I have been on the student plan since
beginning on Spotify. In September, it went back to the regular payment
of $10 and so I had to renew my student discount. But I just discovered
that it did not switch back to 4.99 for Oc...
Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I ju...
I wanted to apply for student premium version and there are some steps
to verify my id. but i didnr even manage to type the info about me, to
pick the uni and send the confirmation document, but SPOTIFY charged me
and my status didnt change. I just w...
I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but...
Hi there! I'm looking to understand what the easiest route is to
transfer from my premium plan to student? I already paid for the month,
so should I cancel at the end and start back up with a student plan? I
don't want to lose my playlists, etc.
Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student...
Hello,I wanted to get student discount and I paid money. After that I
filled the part that ask my name, surname, e-mail and school. But later
when it asked me to attach documents I could not add it because my phone
didn't let me do it. So how can I g...
Hello, I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it...
Hii, meine Frage ist folgendes: Gerade hab ich mir Spotify Student über
Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag
bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu sehen was ich
bezahlen muss, steht da aber, dass ich keine...
Hii, meine Frage ist folgendes: Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu ...
I was gonna buy premium for students. It asked me to show me a school
related paper I clicked the home button to take picture of the paper but
then it resetted the process when i clicked back to the app and charged
me anyways!
I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to t...
Hi everyone, I signed up for spotify premium when I was in the UK for
school. Now I am back studying in Canada, and I have updated my payment
card to a canadian one, yet I cannot change my country from the drop
down menu in my profile. Thus when I go...
Hi everyone, I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my cou...
Buen dia.El dia de hoy se me hizo dos veces un cobro de este servicio,
el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de
estos dos cobros.Me podrian apoyar con el retorno de lo cobrado por este
servicio no proporcionado, por fav...
Buen dia. El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros. Me podrian apoyar con el retorno de...
Comecei a fazer o pedido universitário e não finalizei, porém a cobrança
aconteceu, mas não liberou o premium, quero enviar os documentos e
finalizar para liberação do premium universitário
Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário
I've already paid 65 pesos for the student discount (my student status
was already verified fyi) and i was shocked that spotify was charging me
65 pesos again. My bank account confirmed that the 65 pesos that i had
paid was already sent to you and my...
I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 p...
Currently I have Student Premium but next month it is going to charge my
the full $10. I am still a student. If I re sign up for the student
discount now. Will it start charging me now, or when my month expires of
the 25th?
Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my mo...
Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also
nochmal hier: Hallo zusammen!Da der Support per E-Mail auch nicht
wirklich hilfreich war, versuch ich es nochmal hier, ehe ich endgültig
aufgebe...Ich bin aus Deutschland, studiere a...
Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also nochmal hier: Hallo zusammen! Da der Support per E-Mail auch nicht wirklich hilfreich war, versuch ich es nochmal hier, e...