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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19709 Views

11 replies

1 likes

Premium for Students
  • 19709 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160390 Views

109 replies

147 likes

Premium for Students
  • 160390 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36610 Views

19 replies

1 likes

Premium for Students
  • 36610 Views
  • 19 replies
  • 1 likes

Paid but not verified

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I have my document, how can I continue on that verifica...

Newbie

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I ha...

Maxim

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Solved!! Took my money!! Help

I have student edge, and I used the 50% off discount offer. It asked me for my credit card number and that, then it took me to a verification page. I simply put my name and country. Then it asked me what college/University I go to. I realised that it...

Casual Listener

...e what college/University I go to. I realised that it’s only for high accredited students only, i checked my balance on my card and it already took my money. Now I don’t know what do!! Please help

John_r

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
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Studentenrabbat funktioniert trotz Unidays nicht

Hallo,Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang). Woran liegt das?

Newbie

Hallo, Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang).  Woran liegt das?    

441 Views

0 replies

0 likes

  • 441 Views
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Solved!! Triple Charged for Student Account

Hello,I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded? Thanks

Newbie

Hello, I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded?    Thanks

Maxim

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Student Premium with Hulu

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to help resolve this issue."

Newbie

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to hel...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Student plan all of a sudden went to regular payment

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I just discovered that it did not switch back to 4.99 for Oc...

Newbie

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I ju...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
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spotify is charging me for nothing

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but SPOTIFY charged me and my status didnt change. I just w...

Casual Listener

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but...

jguidi

Newbie

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Solved!! Transferring from Premium to Student

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student plan? I don't want to lose my playlists, etc.

Newbie

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student...

yajtyler

Composer

962 Views

6 replies

0 likes

  • 962 Views
  • 6 replies
  • 0 likes

Student discount registration problem

Hello,I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it because my phone didn't let me do it. So how can I g...

Newbie

Hello, I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it...

Maxim

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Student Discount pay

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit.

Newbie

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit. 

Maxim

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Zahlung mit Klarna

Hii, meine Frage ist folgendes: Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu sehen was ich bezahlen muss, steht da aber, dass ich keine...

Newbie

Hii, meine Frage ist folgendes:  Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu ...

818 Views

0 replies

1 likes

  • 818 Views
  • 0 replies
  • 1 likes

Tried to buy premium for students it cancelled midway but charged me

I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to the app and charged me anyways!

Newbie

I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to t...

183 Views

0 replies

0 likes

  • 183 Views
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Shuffle should not repeat a song until X% of the the rest of the playlist has been played

I am paying for student spotify from my account every month but I do not know my login details can I solve this

Newbie

I am paying for student spotify from my account every month but I do not know my login details can I solve this 

bytebodger

Music Fan

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Changing Country to Get Student Discount

Hi everyone, I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my country from the drop down menu in my profile. Thus when I go...

Newbie

Hi everyone,  I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my cou...

Maxim

Spotify Star

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Doble cobro en servicio premium universotario y nobse activo

Buen dia.El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros.Me podrian apoyar con el retorno de lo cobrado por este servicio no proporcionado, por fav...

Newbie

Buen dia. El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros. Me podrian apoyar con el retorno de...

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes

Não consegui finalizar pedido universitário

Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário

Newbie

Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário 

204 Views

0 replies

0 likes

  • 204 Views
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Solved!! Student discount problems and spotify is charging me again

I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 pesos that i had paid was already sent to you and my...

Casual Listener

I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 p...

user-removed

Not applicable

933 Views

4 replies

0 likes

  • 933 Views
  • 4 replies
  • 0 likes

Help renewing student discount

Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my month expires of the 25th?

Newbie

Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my mo...

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes

Payment issue

So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do?

Casual Listener

So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do? 

Maxim

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Studentenrabatt Österreich

Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also nochmal hier: Hallo zusammen!Da der Support per E-Mail auch nicht wirklich hilfreich war, versuch ich es nochmal hier, ehe ich endgültig aufgebe...Ich bin aus Deutschland, studiere a...

Casual Listener

Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also nochmal hier:   Hallo zusammen! Da der Support per E-Mail auch nicht wirklich hilfreich war, versuch ich es nochmal hier, e...

Maxim

Spotify Star

2954 Views

1 replies

1 likes

  • 2954 Views
  • 1 replies
  • 1 likes