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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9869 Views

6 replies

1 likes

Premium for Students
  • 9869 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15657 Views

10 replies

2 likes

Premium for Students
  • 15657 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25088 Views

11 replies

1 likes

Premium for Students
  • 25088 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170333 Views

110 replies

148 likes

Premium for Students
  • 170333 Views
  • 110 replies
  • 148 likes

premium ??

Hello i tried buy a spotify premium for student.. but i'm not premium right now and monety pay withdrawn from my card.

Visitor

Hello i tried buy a spotify premium for student.. but i'm not premium right now and monety pay withdrawn from my card.

Maxim

Spotify Star

369 Views

3 replies

0 likes

  • 369 Views
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Customization of playlists (cover and description box)

Hola a toda la comunidad Spotify, aplique para el descuento de estudiante, Spotify hizo el cargo a mi tarjeta y si fue aprobada mi solicitud por parte de Spotify, pero mi cuenta sigue apareciendo como gratis. Ya cerré sesión y volví a iniciar pero au...

Newbie

Hola a toda la comunidad Spotify, aplique para el descuento de estudiante, Spotify hizo el cargo a mi tarjeta y si fue aprobada mi solicitud por parte de Spotify, pero mi cuenta sigue apareciendo com...

203 Views

0 replies

0 likes

  • 203 Views
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Premium for student payment

I start a subscription for premium student, they had take money from my card but I can't finish my subscription because don't upload my university certification. How can I have return my money and start a new subscription?

Newbie

I start a subscription for premium student, they had take money from my card but I can't finish my subscription because don't upload my university certification. How can I have return my money and st...

jsannn

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

payment for student premium subscription

Hello. On the 14th of october i was going to buy premium student version of spotify. I had been charged for it (9.99 zł). And then I've got the messege that i have to fill in some fields (Name, Surname etc.) and upload the photo of the document, whic...

Newbie

Hello. On the 14th of october i was going to buy premium student version of spotify. I had been charged for it (9.99 zł). And then I've got the messege that i have to fill in some fields (Name, ...

Maxim

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Want to buy Premium with student discount

Hello, I love Spotify, and I started using it 3 years ago. Problem is that I am from Serbia and I can't buy Premium. I am student and I am working as freelancer so I can afford monthly subscription and I would like to buy it. I know it's not availabl...

Newbie

Hello,   I love Spotify, and I started using it 3 years ago. Problem is that I am from Serbia and I can't buy Premium. I am student and I am working as freelancer so I can afford monthly subsc...

Maxim

Spotify Star

561 Views

1 replies

0 likes

Premium
Student
  • 561 Views
  • 1 replies
  • 0 likes

Refund

"I put in my debit card number and it automatically charged me 4.99 to my account. I thought I was qualified for Student Discount because I am a High schooler, turns out I'm not. I would like me money back but I don't quite know how to do that."

Newbie

"I put in my debit card number and it automatically charged me 4.99 to my account. I thought I was qualified for Student Discount because I am a High schooler, turns out I'm not. I would like me mone...

Maxim

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Premium For Distance Learners...?

Hi, I am enrolled at a UK university for my Masters degree but I am studying off-campus in Singapore. I notice there is no option to choose a UK institution when trying to sign up as my account is set to Singapore. Is there a way for me to get the st...

Newbie

Hi,   I am enrolled at a UK university for my Masters degree but I am studying off-campus in Singapore. I notice there is no option to choose a UK institution when trying to sign up as my acco...

Maxim

Spotify Star

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Verificacion de mail para Premium estudiantes

Hola! Me di la oportunidad de unirme a premium para estudiantes, y todo estuvo bien excepto al momento de confirmacion de mail, el cual no me llegó y estoy preocupada por el metodo de pago, puesto a que anoté los datos de mi tarjeta y aun no se cambi...

Newbie

Hola!  Me di la oportunidad de unirme a premium para estudiantes, y todo estuvo bien excepto al momento de confirmacion de mail, el cual no me llegó y estoy preocupada por el metodo de pago, pu...

504 Views

0 replies

0 likes

  • 504 Views
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  • 0 likes

payment failure

Hi, i wanted to try free version of spotify premium, but approximately orderet it 3 times. I payd 3 times for student premium 3.49 eur. i want to have my money back and please decline this transaction. I didnt send u my eu student card photos, so my ...

Newbie

Hi, i wanted to try free version of spotify premium, but approximately orderet it 3 times. I payd 3 times for student premium 3.49 eur. i want to have my money back and please decline this transactio...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Errore

Dopo aver visuaalizzato la pagina dedicata allo sconto studenti mi sono resa conto di non poterlo utilizzare in quanto non sono studentessa universitaria. Nonostante cio spotify mi ha tolto cmnq 5 euro dalla mia carta... come posso fare?

Newbie

Dopo aver visuaalizzato la pagina dedicata allo sconto studenti mi sono resa conto di non poterlo utilizzare in quanto non sono studentessa universitaria. Nonostante cio spotify mi ha tolto cmnq 5 eu...

Pierlu200

Newbie

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Premium for Student Discounts

Using the student discount I signed up for Spotify premium. However, not only is my account subscription still showing up as free, I was charge twice. Please help.

Newbie

Using the student discount I signed up for Spotify premium. However, not only is my account subscription still showing up as free, I was charge twice. Please help. 

196 Views

0 replies

0 likes

  • 196 Views
  • 0 replies
  • 0 likes

O MEU PLANO UNIVERSITÁRIO FOI DESCONTADO NO CARTÃO, MAS NÃO LIBERARAM MINHA CONTA!

Preciso de ajuda, fiz todas as validações no Sheer ID para liberação da minha assinatura no Spotify Universitário, mas até agora não tive mnha assinatura liberada, mesmo que tenham descontado o valor de 8,50 no cartão de crédito.

Visitor

Preciso de ajuda, fiz todas as validações no Sheer ID para liberação da minha assinatura no Spotify Universitário, mas até agora não tive mnha assinatura liberada, mesmo que tenham descontado o valor...

276 Views

0 replies

3 likes

  • 276 Views
  • 0 replies
  • 3 likes

student plan vs family plan

I currently have a premium student account but want pay to let my brother use my account as well. Is it possible to have a family plan at the discounted student rate?

Newbie

I currently have a premium student account but want pay to let my brother use my account as well. Is it possible to have a family plan at the discounted student rate?

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Cannot setup student account

Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page:https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-cardI click "agree and continue" and nothing happens. please hel...

Newbie

Hello - trying to transition my existing account to student acct with hulu but I cannot proceed from this page: https://www.spotify.com/us/purchase/campaign/sheerid/#__student-pci-credit-card I cli...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes

Paid but not verified

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I have my document, how can I continue on that verifica...

Newbie

Just this evening I applied for Spotify student discount, and I haven't finished my vefication because I don't have my document on that moment and it was already deducted on my account. Now that I ha...

Maxim

Spotify Star

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Solved!! Took my money!! Help

I have student edge, and I used the 50% off discount offer. It asked me for my credit card number and that, then it took me to a verification page. I simply put my name and country. Then it asked me what college/University I go to. I realised that it...

Casual Listener

...e what college/University I go to. I realised that it’s only for high accredited students only, i checked my balance on my card and it already took my money. Now I don’t know what do!! Please help

John_r

Casual Listener

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Studentenrabbat funktioniert trotz Unidays nicht

Hallo,Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang). Woran liegt das?

Newbie

Hallo, Ich habe mein Account über Unidays verifiziert, aber den Rabatt bekomme ich trotzdem nicht(siehe Anhang).  Woran liegt das?    

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
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Solved!! Triple Charged for Student Account

Hello,I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded? Thanks

Newbie

Hello, I just purchased the student account and although my Spotify reciept says I was charged once, it charged me three times. When will I be refunded?    Thanks

Maxim

Spotify Star

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Student Premium with Hulu

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to help resolve this issue."

Newbie

When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to hel...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Student plan all of a sudden went to regular payment

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I just discovered that it did not switch back to 4.99 for Oc...

Newbie

Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I ju...

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes