Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10665 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17245 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26347 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172583 Views
110 replies
148 likes
When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to help resolve this issue."
When I click the link under my account settings to go to Hulu to set my account, I get this message: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to hel...
326 Views
0 replies
0 likes
Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I just discovered that it did not switch back to 4.99 for Oc...
Hi so I am in college and I have been on the student plan since beginning on Spotify. In September, it went back to the regular payment of $10 and so I had to renew my student discount. But I ju...
227 Views
0 replies
0 likes
I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but SPOTIFY charged me and my status didnt change. I just w...
I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but...
Newbie
310 Views
1 replies
0 likes
Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student plan? I don't want to lose my playlists, etc.
Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student...
Composer
1058 Views
6 replies
0 likes
Hello,I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it because my phone didn't let me do it. So how can I g...
Hello, I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it...
Spotify Star
397 Views
1 replies
0 likes
Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit.
Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit.
Spotify Star
302 Views
1 replies
0 likes
Hii, meine Frage ist folgendes: Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu sehen was ich bezahlen muss, steht da aber, dass ich keine...
Hii, meine Frage ist folgendes: Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu ...
850 Views
0 replies
1 likes
I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to the app and charged me anyways!
I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to t...
198 Views
0 replies
0 likes
I am paying for student spotify from my account every month but I do not know my login details can I solve this
I am paying for student spotify from my account every month but I do not know my login details can I solve this
Music Fan
303 Views
1 replies
0 likes
Hi everyone, I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my country from the drop down menu in my profile. Thus when I go...
Hi everyone, I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my cou...
Spotify Star
464 Views
1 replies
0 likes
Buen dia.El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros.Me podrian apoyar con el retorno de lo cobrado por este servicio no proporcionado, por fav...
Buen dia. El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros. Me podrian apoyar con el retorno de...
242 Views
0 replies
0 likes
Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário
Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário
233 Views
0 replies
0 likes
I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 pesos that i had paid was already sent to you and my...
I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 p...
Not applicable
1031 Views
4 replies
0 likes
Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my month expires of the 25th?
Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my mo...
236 Views
0 replies
0 likes
So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do?
So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do?
Spotify Star
320 Views
1 replies
0 likes
Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also nochmal hier: Hallo zusammen!Da der Support per E-Mail auch nicht wirklich hilfreich war, versuch ich es nochmal hier, ehe ich endgültig aufgebe...Ich bin aus Deutschland, studiere a...
Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also nochmal hier: Hallo zusammen! Da der Support per E-Mail auch nicht wirklich hilfreich war, versuch ich es nochmal hier, e...
Spotify Star
3007 Views
1 replies
1 likes
hello everyone, recently, I created a new spotify account to get rid of my old facebook-spotfy-account. now I have trouble changing the discount from unidays student to my new account. all spotify/unidays says is that my email is already in use in an...
hello everyone, recently, I created a new spotify account to get rid of my old facebook-spotfy-account. now I have trouble changing the discount from unidays student to my new account. all s...
372 Views
0 replies
1 likes
I accidently signed up for the student premium account but on a wrong account. The account I wanted to use is actually a different email (connected to my facebook). I want to use this account instead also because it has over 2000 songs saved. Is ther...
I accidently signed up for the student premium account but on a wrong account. The account I wanted to use is actually a different email (connected to my facebook). I want to use this account instead...
256 Views
0 replies
0 likes
I pay for spotify premium with a student discount that makes it $4.99 a month. This month, Spotify charged my account the full $9.99. When I went onto my account, it said I wasn't even signed up for premium, although I am and all premium settings are...
I pay for spotify premium with a student discount that makes it $4.99 a month. This month, Spotify charged my account the full $9.99. When I went onto my account, it said I wasn't even signed up for ...
232 Views
0 replies
1 likes
Oi pessoal! Como estão, tudo bem?Ontem eu ativei a minha assinatura Premium Estudantil. Contudo, foi debitado duas vezes em meu cartão de crédito, já que tive que fazer o processo por 2x (a primeira eu não consegui anexar o comprovante de matrícula n...
Oi pessoal! Como estão, tudo bem? Ontem eu ativei a minha assinatura Premium Estudantil. Contudo, foi debitado duas vezes em meu cartão de crédito, já que tive que fazer o processo por 2x (a primeir...
235 Views
0 replies
0 likes
