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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9872 Views

6 replies

1 likes

Premium for Students
  • 9872 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15660 Views

10 replies

2 likes

Premium for Students
  • 15660 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25093 Views

11 replies

1 likes

Premium for Students
  • 25093 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170338 Views

110 replies

148 likes

Premium for Students
  • 170338 Views
  • 110 replies
  • 148 likes

spotify is charging me for nothing

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but SPOTIFY charged me and my status didnt change. I just w...

Casual Listener

I wanted to apply for student premium version and there are some steps to verify my id. but i didnr even manage to type the info about me, to pick the uni and send the confirmation document, but...

jguidi

Newbie

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Transferring from Premium to Student

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student plan? I don't want to lose my playlists, etc.

Newbie

Hi there! I'm looking to understand what the easiest route is to transfer from my premium plan to student? I already paid for the month, so should I cancel at the end and start back up with a student...

yajtyler

Composer

1049 Views

6 replies

0 likes

  • 1049 Views
  • 6 replies
  • 0 likes

Student discount registration problem

Hello,I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it because my phone didn't let me do it. So how can I g...

Newbie

Hello, I wanted to get student discount and I paid money. After that I filled the part that ask my name, surname, e-mail and school. But later when it asked me to attach documents I could not add it...

Maxim

Spotify Star

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Student Discount pay

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit.

Newbie

Can someone help me out, is there a option to use the student discount and pay by iDeal? I dont have a creditcard, so on this moment I can't submit. 

Maxim

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Zahlung mit Klarna

Hii, meine Frage ist folgendes: Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu sehen was ich bezahlen muss, steht da aber, dass ich keine...

Newbie

Hii, meine Frage ist folgendes:  Gerade hab ich mir Spotify Student über Klarna geholt. Von Spotify hab ich auch einen Beleg zum Auftrag bekommen. Wenn ich mich bei Klarna jetz einlogge, um zu ...

846 Views

0 replies

1 likes

  • 846 Views
  • 0 replies
  • 1 likes

Tried to buy premium for students it cancelled midway but charged me

I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to the app and charged me anyways!

Newbie

I was gonna buy premium for students. It asked me to show me a school related paper I clicked the home button to take picture of the paper but then it resetted the process when i clicked back to t...

197 Views

0 replies

0 likes

  • 197 Views
  • 0 replies
  • 0 likes

Shuffle should not repeat a song until X% of the the rest of the playlist has been played

I am paying for student spotify from my account every month but I do not know my login details can I solve this

Newbie

I am paying for student spotify from my account every month but I do not know my login details can I solve this 

bytebodger

Music Fan

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Changing Country to Get Student Discount

Hi everyone, I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my country from the drop down menu in my profile. Thus when I go...

Newbie

Hi everyone,  I signed up for spotify premium when I was in the UK for school. Now I am back studying in Canada, and I have updated my payment card to a canadian one, yet I cannot change my cou...

Maxim

Spotify Star

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Doble cobro en servicio premium universotario y nobse activo

Buen dia.El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros.Me podrian apoyar con el retorno de lo cobrado por este servicio no proporcionado, por fav...

Newbie

Buen dia. El dia de hoy se me hizo dos veces un cobro de este servicio, el cual no se activo. Y al checar mi tarjeta, aparecia sin el dinero de estos dos cobros. Me podrian apoyar con el retorno de...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Não consegui finalizar pedido universitário

Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário

Newbie

Comecei a fazer o pedido universitário e não finalizei, porém a cobrança aconteceu, mas não liberou o premium, quero enviar os documentos e finalizar para liberação do premium universitário 

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Solved!! Student discount problems and spotify is charging me again

I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 pesos that i had paid was already sent to you and my...

Casual Listener

I've already paid 65 pesos for the student discount (my student status was already verified fyi) and i was shocked that spotify was charging me 65 pesos again. My bank account confirmed that the 65 p...

user-removed

Not applicable

1020 Views

4 replies

0 likes

  • 1020 Views
  • 4 replies
  • 0 likes

Help renewing student discount

Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my month expires of the 25th?

Newbie

Currently I have Student Premium but next month it is going to charge my the full $10. I am still a student. If I re sign up for the student discount now. Will it start charging me now, or when my mo...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Payment issue

So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do?

Casual Listener

So about 3 4 days ago, i tried to get Student Discount and money charged before complete the sign and money didn't return to me yet. What to do? 

Maxim

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Studentenrabatt Österreich

Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also nochmal hier: Hallo zusammen!Da der Support per E-Mail auch nicht wirklich hilfreich war, versuch ich es nochmal hier, ehe ich endgültig aufgebe...Ich bin aus Deutschland, studiere a...

Casual Listener

Ich glaube, ich hab's zuerst in den falschen Bereich gepostet, also nochmal hier:   Hallo zusammen! Da der Support per E-Mail auch nicht wirklich hilfreich war, versuch ich es nochmal hier, e...

Maxim

Spotify Star

2997 Views

1 replies

1 likes

  • 2997 Views
  • 1 replies
  • 1 likes

change unidays discount to new spotify account

hello everyone, recently, I created a new spotify account to get rid of my old facebook-spotfy-account. now I have trouble changing the discount from unidays student to my new account. all spotify/unidays says is that my email is already in use in an...

Newbie

hello everyone,   recently, I created a new spotify account to get rid of my old facebook-spotfy-account. now I have trouble changing the discount from unidays student to my new account. all s...

367 Views

0 replies

1 likes

  • 367 Views
  • 0 replies
  • 1 likes

Activated Student Premium on wrong account

I accidently signed up for the student premium account but on a wrong account. The account I wanted to use is actually a different email (connected to my facebook). I want to use this account instead also because it has over 2000 songs saved. Is ther...

Newbie

I accidently signed up for the student premium account but on a wrong account. The account I wanted to use is actually a different email (connected to my facebook). I want to use this account instead...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Premium

I pay for spotify premium with a student discount that makes it $4.99 a month. This month, Spotify charged my account the full $9.99. When I went onto my account, it said I wasn't even signed up for premium, although I am and all premium settings are...

Visitor

I pay for spotify premium with a student discount that makes it $4.99 a month. This month, Spotify charged my account the full $9.99. When I went onto my account, it said I wasn't even signed up for ...

227 Views

0 replies

1 likes

  • 227 Views
  • 0 replies
  • 1 likes

Dúvidas sobre a ativação do Premium Estudantil

Oi pessoal! Como estão, tudo bem?Ontem eu ativei a minha assinatura Premium Estudantil. Contudo, foi debitado duas vezes em meu cartão de crédito, já que tive que fazer o processo por 2x (a primeira eu não consegui anexar o comprovante de matrícula n...

Newbie

Oi pessoal! Como estão, tudo bem? Ontem eu ativei a minha assinatura Premium Estudantil. Contudo, foi debitado duas vezes em meu cartão de crédito, já que tive que fazer o processo por 2x (a primeir...

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution Studenten Rabatt & Unidaus

Ich möchte gerne meinen Premium Account wechseln zum Studentenacoount, jedoch studiere ich in den Niederlanden. Wenn ich auf der deutschen Unidays website nach meiner Universität suche, findet er diese nicht. Jetzt habe ich auf der herkömmlichen Unid...

Newbie

Ich möchte gerne meinen Premium Account wechseln zum Studentenacoount, jedoch studiere ich in den Niederlanden. Wenn ich auf der deutschen Unidays website nach meiner Universität suche, findet er die...

Melody

Spotify

1057 Views

5 replies

0 likes

  • 1057 Views
  • 5 replies
  • 0 likes

How to cancel bank detail from my account

I just select a primium for student price, the bank has already took the money out, but the company has not activate my premium account yet, and I am still on free trial, so I want to cancel my bank detail from my account in order to make them stop c...

Casual Listener

I just select a primium for student price, the bank has already took the money out, but the company has not activate my premium account yet, and I am still on free trial, so I want to cancel my bank ...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes