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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26195 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26195 Views
  • 20 replies
  • 0 likes

Overcharged

i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would be coming to the end of the 12 months in order for...

  • Newbie
  • i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Charged regular Premium price for 1 month between one year of Student Discount and renewing, refund

I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the Student Discount, I had already been charged the s...

  • Newbie
  • I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Solved!! Unable to verify Student discount

Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my account. Is there any link so I can submit the info?...

  • Casual Listener
  • Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my a...
  • Maxim
  • Spotify Star
  • 2044 Views
  • 5 replies
  • 0 likes
  • 2044 Views
  • 5 replies
  • 0 likes

Student discount payment problem

I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my money. So i want my money back immediately!

  • Casual Listener
  • I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my mo...
  • joaoissocool
  • Casual Listener
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount not working

I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way for me to get the discount???

  • Newbie
  • I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way...
  • MonicaM_Bogota
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution student

El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que siendo una empresa de tal magnitud no tengan un nu...

  • Newbie
  • El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que...
  • MonicaM_Bogota
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Re: Student Discount Subscription Renewal, Studying Abroad

Hello!I have the same problem.My home university is in the UK.I am studying in the US for a quarter.I have tried your solution, but unfortunately, it doesn't work for me...Any other ideas?Thank you!Stella

  • Visitor
  • Hello! I have the same problem. My home university is in the UK. I am studying in the US for a quarter. I have tried your solution, but unfortunately, it doesn't work for me... Any other ideas? ...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Student Discount

I go to a college that is not listed and I would like to be able to get the discount please!

  • Newbie
  • I go to a college that is not listed and I would like to be able to get the discount please!
  • osornios
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Im not suitable for student discount but spotify still collected the money

I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone help?

  • Newbie
  • I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone ...
  • imattolo
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

switching universities

hello,I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I know I keep my premium and student benefits for another year basically,...

  • Newbie
  •   hello, I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now.  I k...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Solution

Hola.Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía que su había algún problema no me lo cobrarían y pues c...

  • Newbie
  • Hola. Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía qu...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Spotify got the money, but didnt change my abo

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).I paid for premium, you got the money and I would like to have ...

  • Casual Listener
  • I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !). I paid f...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Premium to student

Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I don't know how to do that without being double charged... An...

  • Newbie
  • Hey everone!  I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I do...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Renewing Spotify Student

Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something ...

  • Newbie
  • Hello Spotify community,  I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole ...
  • Maxim
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Switching to Student DIscount

I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just make a new account?

  • Newbie
  • I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just ma...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

premium for students webpage keeps loading

HiI am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin my payment details. Does anyone know how to solve this ...

  • Casual Listener
  • Hi I am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin m...
  • Nico
  • Community Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • 414 Views
  • 3 replies
  • 0 likes

Discount Family Subscriptions!

If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?

  • Newbie
  • If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?
  • LordRollin
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Charged twice for nothing

I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but have received no response. Is there a customer serv...

  • Newbie
  • I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but ...
  • LordRollin
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no premium for Student

Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened.-Had an old sheerid success link that brought me to enter account and credit card details-Asked me to re-verify because so...

  • Visitor
  • Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened. -Had an old sheerid success link that brought me to enter accoun...
  • MonicaM_Bogota
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Getting money from me even ı didnt sing up

I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?

  • Newbie
  • I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes