Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 46303 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 46303 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20910 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20910 Views
  • 14 replies
  • 0 likes

Superuser Contribution pagamento

Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está dizendo que eu não enfetuei o pagamento!!!!meu use...

  • Newbie
  • Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está...
  • Aichel
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram

Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.

  • Newbie
  • Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.
  • Aichel
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Cannot subscribe to a student membership as an us student with a Japanese credit card

I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is a section that I have to select a country of my sch...

  • Casual Listener
  • I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is ...
  • Maxim
  • Spotify Star
  • 339 Views
  • 3 replies
  • 0 likes
  • 339 Views
  • 3 replies
  • 0 likes

No PayPal option for Student Discount

I've been using PayPal for my three month 0.99 cent subscription, and now that I want to use the student discount, they have no PayPal option and only take credit card. When I click the family plan, they do take PayPal though. I don't get this, is sp...

  • Casual Listener
  • ...lan, they do take PayPal though. I don't get this, is spotify trying to drive students away from actually getting the discount? They literally have no way to justify this, and I'm wondering if I could e...
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Student Discount

Hi everyone, I have a question... is it possible to have a refund from a student discount? It's just that I was trying to get it, but I didn't know it was only for college students, and I'm still a high school student. And well, for some reason Spoti...

  • Visitor
  • Hi everyone, I have a question... is it possible to have a refund from a student discount? It's just that I was trying to get it, but I didn't know it was only for college students, and I'm still a h...
  • user-removed
  • Not applicable
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Changed University - Mail and Payment struggle

Hey there,I changed Universites and since I need to verify my student account again now (I already had it at the Uni i went before), I need to verify a mail send to my student-mail. Since I changed schools, my mail changed as well. Somehow I can chan...

  • Newbie
  • Hey there, I changed Universites and since I need to verify my student account again now (I already had it at the Uni i went before), I need to verify a mail send to my student-mail. Since I changed...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Superuser Contribution Payment problem

2 days ago i was buying a student account. I filled the card information blanks. On the next screen there was a button for student prove button. Clicked for upload the pdf file but it wasn't work. I tried to click it dor several times but didn't work...

  • Casual Listener
  • 2 days ago i was buying a student account. I filled the card information blanks. On the next screen there was a button for student prove button. Clicked for upload the pdf file but it wasn't work. I ...
  • Aichel
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change subscription after already paying

I am trying to change my subscription from premium to student but I just paid for this months premium account and don't want to pay for this month again when I switch to a subscription that costs less

  • Newbie
  • I am trying to change my subscription from premium to student but I just paid for this months premium account and don't want to pay for this month again when I switch to a subscription that costs less
  • Aichel
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify para estudiantes

Lo que pasa es que hice el procedimiento para pagar spotify puse el numero de tarjeta y me hicieron el cobro y despues me contacte con SHEERID y me dicen que no tienen el pedido de mi cuenta y que no lo encuentran y ya me hicieron el cargo de mi tarj...

  • Newbie
  • Lo que pasa es que hice el procedimiento para pagar spotify puse el numero de tarjeta y me hicieron el cobro y despues me contacte con SHEERID y me dicen que no tienen el pedido de mi cuenta y que no...
  • Aichel
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching from premium to student.

I am having a small issue, I have been paying the $9.99 since April. I have been trying to get the student discount since April, when I realize I had paid the full price for spotify premium. Everytime I have tried to switch to the student discount, i...

  • Newbie
  • I am having a small issue, I have been paying the $9.99 since April. I have been trying to get the student discount since April, when I realize I had paid the full price for spotify premium. Everytim...
  • Aimee_T
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution I bought premium but cant listen offline?

Hi guys my student ID confirmed and I bought premium for college students. But now I can't listen musics when I'm offline. Why??

  • Casual Listener
  • Hi guys my student ID confirmed and I bought premium for college students. But now I can't listen musics when I'm offline. Why??
  • Aimee_T
  • Roadie
  • 1457 Views
  • 1 replies
  • 0 likes
  • 1457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobrança de R$10

Olá! Eu estava usando a conta premium da promoção de 3 meses por 1,99, mas ontem decide cancelar antes do prazo acabar e migrar para o premium para universitários no valor de 8,50, ao terminar de preencher os campos necessários foram cobrados do meu ...

  • Newbie
  • Olá! Eu estava usando a conta premium da promoção de 3 meses por 1,99, mas ontem decide cancelar antes do prazo acabar e migrar para o premium para universitários no valor de 8,50, ao terminar de pre...
  • Aichel
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Failed to upload photo for proof (student discount) but still charged

I was charged 65 Pesos(Philippines) twice for subscribing premium for students but due to poor internet connectivity I failed to upload the photos needed as a proof that I am a student. I tried for the second time after I got disconnected that's why ...

  • Newbie
  • I was charged 65 Pesos(Philippines) twice for subscribing premium for students but due to poor internet connectivity I failed to upload the photos needed as a proof that I am a student. I tried for t...
  • user-removed
  • Not applicable
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Payment of premium for students

Hi!!it´s possible to pay in full the premium for student's for a whole year?It was more easy and practical for me.Waiting for a answer, please.Thank you

  • Newbie
  • Hi!! it´s possible to pay in full the premium for student's for a whole year? It was more easy and practical for me. Waiting for a answer, please. Thank you
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Student discount failed - SOLVED!!

HelloI purchased student discount like 10 minutes ago, I entered my credit card number etc. and then something about veritification showed up. I clicked on more details, then I wanted to come back and verify my school, but it showed the credit card d...

  • Casual Listener
  • Hello I purchased student discount like 10 minutes ago, I entered my credit card number etc. and then something about veritification showed up. I clicked on more details, then I wanted to come back ...
  • VeronikaBruhova
  • Casual Listener
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

High school Students Discount

I appreciate that college or university students get a discount but I just don't think highschool students have to pay $9.99 + Tax for Spotify Premium. I really love Spotify and I prefer Spotify rather than Apple Music however, the difference between...

  • Newbie
  • I appreciate that college or university students get a discount but I just don't think highschool students have to pay $9.99 + Tax for Spotify Premium. I really love Spotify and I prefer Spotify r...
  • user-removed
  • Not applicable
  • 888 Views
  • 1 replies
  • 0 likes
  • 888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I'm extremely frustrated with the Spotify student discount. I've tried once before, only to have it reject me because I hadn't realized it was for college students and not highschool students. I am now a college student, and I actually genuinely want...

  • Newbie
  • I'm extremely frustrated with the Spotify student discount. I've tried once before, only to have it reject me because I hadn't realized it was for college students and not highschool students. I...
  • froopdoop
  • Casual Listener
  • 793 Views
  • 2 replies
  • 0 likes
  • college student discount
    college student help
    student discount help
  • 793 Views
  • 2 replies
  • 0 likes

Superuser Contribution Acceptance of student discounts

Hi,I've got a problem. I got my student discount (i've got a mail with agreement) but Spotify charges the price for normal Premium, not for student. How can I manage with this problem. Please help me

  • Newbie
  • Hi, I've got a problem. I got my student discount (i've got a mail with agreement) but Spotify charges the price for normal Premium, not for student. How can I manage with this problem. Please help ...
  • MonicaM_Bogota
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I have Premium right now but want to switch to the student discount. I am enrolled and attending a university that is on their list but it says I'm not a student so I keep paying full price. Why won't it varify that I am a student?

  • Newbie
  • I have Premium right now but want to switch to the student discount. I am enrolled and attending a university that is on their list but it says I'm not a student so I keep paying full price. Why won'...
  • MonicaM_Bogota
  • Roadie
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

Student discount issue

I looked at the premium offers today and saw the student discount. I wrote my card information then It directed to Sheerid to approve that I am a student. But I can not find my school I wanted to cancel it. I saw that the money has been withdrawn , b...

  • Newbie
  • I looked at the premium offers today and saw the student discount. I wrote my card information then It directed to Sheerid to approve that I am a student. But I can not find my school I wanted to can...
  • karinaziz01
  • Newbie
  • 196 Views
  • 1 replies
  • 1 likes
  • 196 Views
  • 1 replies
  • 1 likes