Unable to receive a verification email for SFD

[JDCA1867]

Trying to gain access to SFD - Click on button to verify email - no email received - Tried many times on PC and phone - same result. 

Anyone out here to help this issue?

[Billy-J]

Hey @JDCA1867, thanks for reaching out to the Community!

Please check your spam/junk folders as the verification email may have been sent there. If you don’t see any emails there, ensure that you input the correct email when signing up. 

Let me know how you get on!

[JDCA1867]

Cheers for the reply - double, tripled and quadruple checked the email in case I was going crazy - nothing in spam - tried on different browsers also  - nothing 😞

[Billy-J]

Hey @JDCA1867,

Since SheerID manages the entire verification process, I would recommend checking out this page for more information and ways to get in touch with their team. They’ll take a closer look and do their best to help.

Have a great day!

[JDCA1867]

Hello, I know you have tried but that's no help at all. I'm not a student and haven't been for over 25 years. The page is useless and offers zero help. Thank anyway, I wonder if anyone can help me out there?

[Billy-J]

Hey @JDCA1867,

I apologize, I have been confused. Can you let me know what SFD stands for, or provide more information intowhat verification email you were expecting? You created this post within the Premium Student help board, hence why I provided instructions to Premium Student support pages. 

Keep me posted. 

[JDCA1867]

It's okay and you are only trying to help. SFD - Spotify For Developers.

When creating an app to link to another platform I cannot proceed any further as the email isn't verified....so i click the link to verify the email and nothing arrives and have tried every day for around 3 weeks now. The reason why I am posting here "Premium Student help board" is because SFA - Spotify For Artists - Gave this exact link to do so. Maybe they didn't know what they were doing! Anyway, does that provide further clarification?

[Billy-J]

Hey @JDCA1867,

No worries. I’d recommend checking your email to ensure that you’re using the correct one to receive a verification email. Once you’ve checked, I found a recent solution that seemed to have worked for other users who were also having this problem. Can you give this workaround a try? You can also check out the Spotify for Developers support articles here. 

Let me know how this goes. 

[JDCA1867]

Yes, email was of course the first thing I checked. Thanks for the link and shall check it out for sure.

[JDCA1867]

No luck, tried both of the suggestions on that link but neither work for me....