Error familiar plan

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Error familiar plan

TrizzerArts
Newbie

Plan

Premium Familiar 

 

Country

Costa Rica 

 

Device

(Samsung Galaxy S 10+)

 

Operating System

(Android Pie)

 

My Question or Issue

I have an error when downloading my saved songs, I am with a WiFi connection and I am not downloaded. warning message: waiting to load. but my songs are never downloaded. I need help

Screenshot_20190611-165032_Spotify.jpg
3 Replies

Re: Error familiar plan

Rock Star 17
Rock Star 17

Hey @TrizzerArts, I'll be happy to help!

Could you try a clean reinstall of the Spotify app? If that doesn't help, could you let me know your device name and current operating system?

 

Let me know how this goes :)

Billy-JRock Star 17
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Note: I'm not a Spotify employee.

Re: Error familiar plan

nicwest
Regular

What browser do you have? 🤔

Re: Error familiar plan

Moderator
Moderator

Hey @TrizzerArts.

 

Just to follow up on what @Billy-J said:

 

This is an issue which we're aware of and which we're currently investigating.

 

Make sure to head over here - we'll keep you posted in the thread and let you know as soon as we have any updates on this.

 

Thanks! Take care :)

PeterModerator
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"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
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