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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I don't understand why kids can't make playlists in the Spotify Kids
Family Plan app. All they are able to do in terms of saving music is to
"like" songs and they all go into the same growing list of songs. Kids
want to be able to have playlists for ...
I don't understand why kids can't make playlists in the Spotify Kids Family Plan app. All they are able to do in terms of saving music is to "like" songs and they all go into the same growing list o...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountryHi, I’m currently into the 5th day of my billing
month and want to upgrade to family. Should I wait until the end of the
month so I don’t get billed twice in the space of a week?
ThanksDevice(iPhone 8, Samsung Galaxy 9, Macbook...
Plan Free/Premium Country Hi, I’m currently into the 5th day of my billing month and want to upgrade to family. Should I wait until the end of the month so I don’t get billed twice in the space o...
I'd like to add my new husband to my family plan. He currently is
subscribed to Premium individual. When he joins our family, will he lose
his saved music and playlists?
I'd like to add my new husband to my family plan. He currently is subscribed to Premium individual. When he joins our family, will he lose his saved music and playlists?
PlanPremiumCountryPolandDeviceall devicesOperating SystemAndroid and
Windows 10 My Question or Issue After entering my home address, an error
pops up and I can't join Family Premium. ,,Please try again later,,
PlanPremiumCountryTaiwan DeviceDesktop(Windows)Operating SystemWindows
10 My Question or IssueMy brother just unsubscribed from his own premium
plan and we decided to start a new family plan, which allow us to add up
to 6 people in our family to our ...
...ecided to start a new family plan, which allow us to add up to 6 people in our family to our account. However, after he unsubscribed from his own plan and clicked the new plan invitation l...
PlanPremiumCountryunited statesDeviceOnePlus 8My Question or IssueEvery
time I try to put in my address before inviting my roommate to a duo
plan it says the address is not specific enough but I've listed my
apartment number in as many ways as I can ...
Plan Premium Country united states Device OnePlus 8 My Question or Issue Every time I try to put in my address before inviting my roommate to a duo plan it says the address is not specific eno...
Hi. Does family premium include Hulu and showtime? (I have premium now
and am thinking of upgrading for the kids) PlanPremiumCountry
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating
System(iOS 10, Android Oreo, Windows 10,etc.) My Q...
Hi. Does family premium include Hulu and showtime? (I have premium now and am thinking of upgrading for the kids) Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, M...
PlanPremium SoloCountryCanadaDeviceiPhone X, iPhone Xs.Operating
SystemiOS 13, iOS 14 Beta, Windows 10, Amazon Alexa, Google Nest. My
Question or IssueI currently have the Premium Solo plan and am looking
to change to the Premium Family in-order to a...
...remium Solo plan and am looking to change to the Premium Family in-order to add users. My question is that since i currently have Premium Solo and have just paid for a new month, if i switch now to P...
PremiumCountryUSADeviceIphone 11Operating Systemlatest ios not sure the
number My Question or IssueDoes the owner of my family plan have access
to my playlist? It's public but can he/she edit it? When i checked my
followers, he/she had my playlist un...
Premium Country USA Device Iphone 11 Operating System latest ios not sure the number My Question or Issue Does the owner of my family plan have access to my playlist? It's public b...
None of the below information is required. However, the more you provide
the easier it will be for us to try and help.Plan
FamilyFree/PremiumCountry sweden Device(iPhone 8, Samsung Galaxy 9,
Macbook Pro late 2016)Operating System(iOS 10, Android Oreo...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Free/Premium Country sweden Device (iPhone 8, S...
PlanPremiumCountryAustraliaDeviceComputer/PhoneOperating
SystemIOS/Windows/Android My Question or IssueI am trying to join my
families premium plan, and whenever I type the correct home address
through the join process it doesn't do anything. I type ...
Plan Premium Country Australia Device Computer/Phone Operating System IOS/Windows/Android My Question or Issue I am trying to join my families premium plan, and whenever I type the c...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue I have had spotify family for about a year without
problems. Now when my partner is listenin...
...bsp; I have had spotify family for about a year without problems. Now when my partner is listening to music and I try and play something on my phone it asks if I want to swap who's listening. I'm n...
PlanSwitch from Premium to Premium FamilyCountryChange from Bahrain to
SwitzerlandDeviceiPhone X My Question or IssueMy Daughter and myself
have each been using a seperate premium account for 4.99$ each. The
credit card I used to pay for these accoun...
Plan Switch from Premium to Premium Family Country Change from Bahrain to Switzerland Device iPhone X My Question or Issue My Daughter and myself have each been using a s...
Recently I signed up for the Premium Duo program. My boyfriend already
has an account and he was added to my duo account. Does he need to
cancel his subscription so as not to get double-charged? Otherwise, if
he cancels his premium payment will it ca...
Recently I signed up for the Premium Duo program. My boyfriend already has an account and he was added to my duo account. Does he need to cancel his subscription so as not to get double-charged? ...
Premium/CanadaDevice: iPadOperating System: iPad OS My Question or
Issue: (Crossposting because the direct link to create new topics on the
main community hub posts into Playlist Share... for... some
reason.)Let’s make one thing very clear. I have ad...
...ucking unacceptable. Knock it off or I’m cancelling the family account. I see enough BS ads on freemium douchenozzlery, I will not tolerate this kind of rampant advertising on an account I pay over 1...
Hi, I'd like to be able to use my account (family) with my phone and at
home at the same time.My Sonos and google home devices are linked to my
Spotify Premium account but when my family want to listen music at home,
I cannot listen music on my phone...
Hi, I'd like to be able to use my account (family) with my phone and at home at the same time. My Sonos and google home devices are linked to my Spotify Premium account but when my family want to l...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI have the family plan which has duplicate accounts on
them. I need to be able to see the ema...
...ave the family plan which has duplicate accounts on them. I need to be able to see the email addresses of each to know which ones are good and which ones I need to delete.
Hi All,Both son and daughter has premium and I am looking at an account
also.So, looking at the Family Sub so my wife can also have an
account.HOWEVER, my daughter will be going to Uni in a few weeks.She
will be living away from home, but still legal...
Hi All, Both son and daughter has premium and I am looking at an account also. So, looking at the Family Sub so my wife can also have an account. HOWEVER, my daughter will be going to Uni in a f...