não consigo achar meu endereço para cadastrar spotify familiar

[julielmacedo]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[douglasogarrido]

Isso está acontecendo com varios usuarios do mundo todo. O Spotify ja identificou o problema e está analisando.

Postaram nesse tópico: https://community.spotify.com/t5/Ongoing-Issues/Family-quot-We-couldn-t-find-that-address-quot/idi-p...

Tem que aguardar, infelizmente.

[Katerina]

Hey there @julielmacedo,

Thanks for reaching out here in the Community about this!

We hope you don't mind us replying in English as it's the Community's official language.

As @douglasogarrido mentioned, this was something our tech teams were aware of and looking into. However, it should be fixed now.

Could you give it another try and let us know how it goes? If you're still having troubles, we'd suggest making sure to follow the steps provided in the status update here from an incognito or private window in your browser.

We'll be keeping an eye out for your reply!