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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 95761 Views
  • 32 replies
  • 5 likes
  • 95761 Views
  • 32 replies
  • 5 likes

Superuser Contribution bloqueo en la cuenta premium familiar

Planfamiliar PremiumPaís Colombia Mi pregunta o problema Lo que se sucede es que no verifique el correo de la cuenta premium familiar y creo que me la bloquearon y ya no puedo ingresar y vivo con el titular de la cuenta

  • Casual Listener
  •   Plan familiar Premium País  Colombia   Mi pregunta o problema  Lo que se sucede es que no verifique el correo de la cuenta premium familiar y creo que me la bloquearon y ...
  • Katerina
  • Spotify Legend
  • 617 Views
  • 1 replies
  • 0 likes
  • Familiar
    Premium
  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ödeme Alındığı Halde Premium olmadım

İki kere ödeme alındığı halde premium olmadım, sürekli hesabı yükseltmem gerektiğini söyleniyorçPlanFree/PremiumCountry TurkeyDevice(iPhone 6s)Operating System(iOS 10) My Question or Issue

  • Newbie
  • İki kere ödeme alındığı halde premium olmadım, sürekli hesabı yükseltmem gerektiğini söyleniyorç Plan Free/Premium Country  Turkey Device (iPhone 6s) Operating System (iOS 10)   M...
  • Katerina
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Hata
    Student
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aile için Premium Ana Hesap Değişme Sorunu

Ben 6 aya yakındır aile için premium üyeliği kullanıyordum. Aile üyelerimizden ana hesaba sahip kişi çıkmak istedi bizde dağıldık. Fakat aynı kişiler ile başka bir aile için premium hesabına giremiyorum.

  • Visitor
  • Ben 6 aya yakındır aile için premium üyeliği kullanıyordum. Aile üyelerimizden ana hesaba sahip kişi çıkmak istedi bizde dağıldık. Fakat aynı kişiler ile başka bir aile için premium hesabına giremiyo...
  • Katerina
  • Spotify Legend
  • 1872 Views
  • 1 replies
  • 0 likes
  • aile
    Aile için premium hata
    sorun
    üyelik
  • 1872 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription

I am currently trying to join a family subscription plan but it is not allowing me to do so. I live in the same address and it is still not allowing me to join. I was previously in the plan, but it suddenly switched me back to a free subscription. Th...

  • Newbie
  •     I am currently trying to join a family subscription plan but it is not allowing me to do so. I live in the same address and it is still not allowing me to join. I was previously in t...
  • Katerina
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Family subscription
  • 260 Views
  • 1 replies
  • 0 likes

Can to family members use Spotify at the same time?

PlanPremium for familyCountryNorwayOperating System(iOS 10, Windows 10,etc.) My Question or IssueI realized the policy of Spotify that is limiting to only one device to play music at the same time even if I signed the family-plan. It bothers me a lot...

  • Newbie
  •     Plan Premium for family Country Norway Operating System (iOS 10, Windows 10,etc.)   My Question or Issue I realized the policy of Spotify that is limiting to only one d...
  • Jose_M
  • Spotify Star
  • 178 Views
  • 1 replies
  • 1 likes
  • family
  • 178 Views
  • 1 replies
  • 1 likes

Spotify family premium account for family member who living in different city

Greeting from Turkey, Dear spotify members! I need your support about spotify family plan specifications. I have a sister and I want to her use spotify premium but she lives in different city. I checked spotify family rules but the conditions are inc...

  • Casual Listener
  •   Greeting from Turkey,   Dear spotify members! I need your support about spotify family plan specifications. I have a sister and I want to her use spotify premium but she lives in d...
  • Jose_M
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Premium
    Spotify family
  • 345 Views
  • 1 replies
  • 0 likes

Quero migrar mas ja houve debito

Oi. Seguinte, tenho o plano universitário mas quero ir pro familiar, mas quando recebi o convite pro familiar no mesmo dia houve debito da taxa do universitário em minha conta. Então quero saber se eu cancelar o universitário terei estorno do valor d...

  • Casual Listener
  • Oi.  Seguinte, tenho o plano universitário mas quero ir pro familiar, mas quando recebi o convite pro familiar no mesmo dia houve debito da taxa do universitário em minha conta. Então quero sab...
  • Bittencourt
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • family
    Student
  • 181 Views
  • 1 replies
  • 0 likes

Spotify just kicked my wife out of my family plan.

Hi there. I got my Premium account for family a while ago but Spotify just kicked my wife out of my account. In the email that came from spotify says "you must live at the same adress". But the thing is, our surnames are the same, our legal address i...

  • Newbie
  • Hi there. I got my Premium account for family a while ago but Spotify just kicked my wife out of my account. In the email that came from spotify says "you must live at the same adress". But t...
  • Loxer
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • family
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t join Spotify Family

I log in my Spotify account through facebook and I was able to join Spotify family before through invite then it got logged out because my family forgot to pay. So they suscribed again and sent me another invite. - tried logging in it showed that ^ (...

189BBC7D-5398-4C0D-A376-79006BBC19D2.jpeg
  • Newbie
  •   I log in my Spotify account through facebook and I was able to join Spotify family before through invite then it got logged out because my family forgot to pay. So they suscribed a...
  • Guido
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • family
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify kicked my father out of my Family Plan

PlanPremiumCountry TurkeyOperating SystemWindows10 and Android something My Question or Issue Hi there. I got my Premium for family a while ago when I was out of the country so I asked a friend to help me get the account. I am using my family plan wi...

  • Casual Listener
  • Plan Premium Country  Turkey Operating System Windows10 and Android something   My Question or Issue  Hi there. I got my Premium for family a while ago when I was out of the c...
  • Guido
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • family
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify kicked out my members

today I paid for the Spotify premium and all my members are kicked out of the subscription. everyone had the same address, everything was fine. help, what to do?PlanPremium Family

  • Newbie
  • today I paid for the Spotify premium and all my members are kicked out of the subscription. everyone had the same address, everything was fine. help, what to do? Plan Premium Family
  • Guido
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • family
  • 165 Views
  • 1 replies
  • 0 likes

Spotify Family really worth it?

I'm paying for "Family plan" two years ago, and receiving a half of it, why? with not explanations, Spotify closes Family accounts. Yes, we live in the same address and yes, they are my family too. So, what's happening? Spotify wants that everytime w...

  • Casual Listener
  • I'm paying for "Family plan" two years ago, and receiving a half of it, why? with not explanations, Spotify closes Family accounts. Yes, we live in the same address and yes, they are my family too. S...
  • Jose_M
  • Spotify Star
  • 1414 Views
  • 1 replies
  • 0 likes
  • family
    Spotify family
    tos
  • 1414 Views
  • 1 replies
  • 0 likes

Nevermind, I messed up. Please delete.

PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 8, iPad, internetOperating System(iOS 10, Android Oreo, Windows 10) My Question or IssueAccording to my credit card hold, I am being charged for my Student Premium, which I applied payment for back o...

  • Newbie
  • Plan Premium Country  Canada Device Samsung Galaxy Note 8, iPad, internet Operating System (iOS 10, Android Oreo, Windows 10)   My Question or Issue According to my credit ca...
  • Jose_M
  • Spotify Star
  • 193 Views
  • 1 replies
  • 1 likes
  • Student
  • 193 Views
  • 1 replies
  • 1 likes

Superuser Contribution Family plan can't enter invite code

PlanPremium for FamilyCountry CanadaDeviceiPhone 5SOperating SystemiOS 11.4 My Question or IssueMy son has received the email inviting him to the family plan, but when following the two links (visit this page; accept invitation) it requires him to lo...

  • Newbie
  • Plan Premium for Family Country  Canada Device iPhone 5S Operating System iOS 11.4   My Question or Issue My son has received the email inviting him to the family plan, but when f...
  • Peter
  • Spotify Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • family
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use family invite code

This is giving me a freaking headache! So, I've been trying to use the family invite code after my boyfriend sent one to me. (why he went with this plan is beyond me, but he did) I click on the 'Accept Invitation' link and then immediately sent to my...

  • Newbie
  •   This is giving me a freaking headache! So, I've been trying to use the family invite code after my boyfriend sent one to me. (why he went with this plan is beyond me, but he did) I c...
  • Peter
  • Spotify Legend
  • 312 Views
  • 2 replies
  • 2 likes
  • family
  • 312 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't invite anyone to my premium for family

PlanPremiumCountryBrazil DeviceIphone 6sOperating SystemiOS 11 My Question or Issue I can't invite my family for the premium. It's not asking for my address and in my personal info it doesn't say anything.

  • Visitor
  • Plan Premium Country Brazil  Device Iphone 6s Operating System iOS 11  My Question or Issue  I can't invite my family for the premium. It's not asking for my address and in m...
  • Daisy
  • Spotify Legend
  • 420 Views
  • 5 replies
  • 0 likes
  • family
  • 420 Views
  • 5 replies
  • 0 likes

Family account

hi I’m new with Spotify. I would like to used the same account for me my daughter and my brother. I didn’t bought jet premium account since I’m not sure if this family account will work for my brother. So I’m in Switzerland and my brother in Poland a...

  • Newbie
  • hi I’m new with Spotify. I would like to used the same account for me my daughter and my brother. I didn’t bought jet premium account since I’m not sure if this family account will work for my b...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Two countries
  • 283 Views
  • 1 replies
  • 0 likes

Family Premium - Gift Card Solution

Hi We have a Family Premium account and I have been given a Spotify Gift Card... Usually Spotify dont allow Gift Card Credit to be used with Family Premium, but this solution seems to make sense; https://community.spotify.com/t5/Accounts/Gift-card-an...

  • Casual Listener
  • Hi   We have a Family Premium account and I have been given a Spotify Gift Card...   Usually Spotify dont allow Gift Card Credit to be used with Family Premium, but this solution s...
  • Billy-J
  • Spotify Star
  • 7784 Views
  • 4 replies
  • 1 likes
  • Gift Card Family
  • 7784 Views
  • 4 replies
  • 1 likes

Premium for family problem

I have bought premium for family 2 months ago and using spotify with my family without any problem but 2 days ago all my family member were kicked automatically. Now i send them email to join my family plan again but they can not join the family plan...

  • Newbie
  • I have bought premium for family 2 months ago and using spotify with my family without any problem but 2 days ago all my family member were kicked automatically. Now i send them email to join my family...
  • Billy-J
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • family
  • 199 Views
  • 1 replies
  • 0 likes

Spotify Premium for Family

Hi, I leave in Canada. I want to have Spotify for my family. A member of my family have to go to USA often. Can we use Spotify in USA (playlist) without connection ? Thank you in advance.

  • Newbie
  • Hi, I leave in Canada.  I want to have Spotify for my family. A member of my family have to go to USA often.  Can we use Spotify in USA (playlist) without connection ?  Thank you in a...
  • Loxer
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • family
  • 469 Views
  • 1 replies
  • 0 likes