My Question or Issue
After I signed up for Student Premium, my Showtime subscription worked for exactly one day. Afterward, I kept getting greeted with a "7-Day Trial for $10.99" screen every time I logged into their site, no matter what device I used. In my account details, it would show "Expired-Billed Through Spotify".
I tried contacting Showtime customer service a number of times and every instance they would give me a reply which was essentially "Not our problem. Contact Spotify." I finally did contact Spotify, who were wonderfully helpful. What they did was to have me cancel, then restart, my Student Premium account in order to reset the other services. The customer service rep asked me to log into Showtime to see if the problem was fixed, and it was...For one day.
That's right-Showtime worked for one day again, and then started giving me the "7-Day Trial" offer the very next day, and showing my account as expired in their system.
Is anyone else having the same problem as I am with Showtime? I can't keep contacting Spotify to cancel and restart my account just to get Showtime to work, especially when it only accepts my credentials as paid/active for one day. I even tried changing my login there to another email address to see if it would fix the problem, but no luck. I've had zero problems with Hulu, but can't seem to get the Showtime issue fixed.
Any help would be most appreciated!! Thanks in advance!