Customer support

[searobt]

Loving that their Twitter account is Spotify Cares. But not quite enough to provide human support. Do they think we’re stupid? 

[Mitre226644]

Potentially, who’s to know 

[Nasdaq_Nico]

I mean it’s a social media intern probably running the X account, as opposed to their actual support staff. If you’d like you can present your issue here and we can help or you can scroll down a bit from this page (or any) on the site you’ll see the direct “support” link. Then scroll down again and it’ll say something like “message us directly”. 

 

 

[Nionity]

Hey guys, im having trouble finding a solution to be able to message moderators or supporters.
I want to change my payment from iDEAL to a Annual or monthly base to my bank
So that i dont have to wait till spotify expired and just always be able to enjoy premium
But its f.. difficult to reach staff here. any ideas?

[Mitre226644]

You have to be logged in. Follow the screenshots in order and it’s very easy to get to someone. The first couple links are found within the footer links.