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How do you get help if something does not work?

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How do you get help if something does not work?

I purchased spotify duo but when my partner verfies our address he gets an error message. I think a person from costumer support needs to look into this. But it seems, spotify does not have one??? So annoying.

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Hey, Spotify has support, not sure where you saw the opposite. If you want to look for help from other Community users, or most likely the Spotify Community moderators, the best place would be to make a detailed post in Help. There's an entire board for Duo even. They reply within a day and if you need to reach out CS they will tell you how.

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